Customer Service Executive

0 - 3 years

2 - 3 Lacs

lucknow mumbai (all areas)

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


HELLO JOB SEEKERS,

Note- ANY UNDERGRADUATE / GRADUATE / FRESHER / EXPERIENCED ALL CAN APPLY

IMMEDIATE JOINERS ONLY, Connect over call with 9214101672 (Nishee-HR)

Are you ready to kickstart an exciting career with a dynamic multinational BPO in Lucknow and Mumbai Locations?

PROFILE- CUSTOMER SERVICE

LOCATION - Mumbai

ROLES AND RESPONSIBILITIES-

  • Resolving customer issues brought to your attention.
  • Ensuring customer satisfaction by listening to them and solving their problems.
  • Performing quality assurance surveys with customers.
  • Identify opportunities to improve customer satisfaction and loyalty.
  • Provide recommendations for additional products or services based on customer needs.
  • Encourage customers to provide feedback on their experience with the service.
  • Analyze feedback to identify trends and areas for improvement.

ELIGIBILITY-

*Any Undergraduate / Graduate can apply.

*Freshers and experienced candidates both are welcome to apply

*Communication Skills: Brilliant presentation and strong verbal/written skills.

*Must be comfortable with Work From Office.

SALARY- Up to 3.5 LPA + Unlimited incentives

Profile - Customer Service Role

Location : Lucknow

CTC Up to 3LPA With one side cabs and 5 Days working.

ROLES AND RESPONSIBILITIES-

  • Resolving customer issues brought to your attention.
  • Ensuring customer satisfaction by listening to them and solving their problems.
  • Performing quality assurance surveys with customers.
  • Identify opportunities to improve customer satisfaction and loyalty.
  • Provide recommendations for additional products or services based on customer needs.
  • Encourage customers to provide feedback on their experience with the service.
  • Analyze feedback to identify trends and areas for improvement.

You can give me a call or can share your resume on this Number: 9214101672 / In any case your call has been missed please connect : 8299310069 (Reba-HR)

Regards,

Nishee Sharma (9214101672)

(HR Executive)

#bpo #mumbai #lko #lucknow #cse #cs #customer service #jobalerts #job #vaccancy #hiring #call #callcentre #voiceprocess #voice #international #domestic #wfo #workfromoffice #inboundcalls

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