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Customer Service Executive - Sales

Customer Service Executive - Sales

Tata Capital

1 - 4 years

13 - 16 Lacs

mumbai pune delhi / ncr

Posted:1 day ago| Platform:

Apply

Skills Required

customer relationship customer service sales marketing cse enterprise sales customer management customer care business development recovery solution sales corporate sales inside sales b2b sales lead generation software sales it sales service sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Key Objective of the Job:
Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables:
a)Collection Activity

Achieve assigned collection targets for SLCV&PV (in the 0-3 range)

b)Customer Management

Ensure that the daily visit and the customer target is met

Ensuring regular contact with existing clients to maintain company's presence

c)Adherence to the Process

Should adhere to the laid down processes

Accept Challenges

Should be able to work under challenging environment

d)Document management

Ensure all collection documents are submitted correctly and on-time

Education Qualification:
12th Pass/ Graduate Specialized job competencies:
Functional Competencies

1) Communication Skill

2) Negotiation Skill

3) Market/Industry Knowledge

4) Knowledge of Collections (Policy, Procedures & Scheme)

Behavioral Competencies

Execution Excellence

Customer Centricity

Fostering Synergy

Hiring Parameters:

Should have patience

Should be comfortable in moving in fields

Prefer local candidate

Should have two wheeler license

Location - mumbai,Delhi / NCR ,pune,bangalore,hyderabad,chennai

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Sales