Customer Service Executive - Sales

Tata Capital

4 - 7 years

14 - 18 Lacs

mumbai hyderabad pune

Posted:2 weeks ago| Platform:

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Skills Required

customer service sales cse lead generation service sales emi transformers customer care electrical engineering business development customer support electricals marketing electrical maintenance switchgear customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Major Deliverables:

Generate leads & business from assigned dealership as well as the open market
Maintain a healthy relationship with Dealers for sales objective.
Ensuring Post Disbursal Documents (PDD) updation
RC, First EMI & Non starter collection & its updation to maintain the portfolio
Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc
Ensure enhanced sourcing & business at the dealer counter(s) being managed
Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team
Understanding of customers need and proper guidance / explanation of the finance schemes to the customers
Daily sharing of MIS with case wise status of the leads given by dealership
Minimum Nos. expected as per productivity matrix.

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