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Customer Service Executive - Program Management

Customer Service Executive - Program Management

Tata Communications

1 - 4 years

7 - 11 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

customer service customer support quality assurance ppap customer handling quality control spc preventive action why-why analysis 8d report root cause analysis kaizen fmea problem analysis root cause rejection analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for daily co-ordination & reporting to meet the project goals & expectations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.
Responsibilities

Proactively monitoring project progress

Resolving issues and initiating appropriate corrective action

Creating reports and project documentation

Analysing databases, doing quantitative and qualitative research

Regularly participates in important projects or activities as a full contributing team member.

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