Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in mumbai suburban
>
Confiex Data Room Private Limited
>
Customer Service Executive, Malad West, Immediate Joining

Customer Service Executive, Malad West, Immediate Joining

Confiex Data Room Private Limited

3 - 8 years

|

3 - 4 Lacs

mumbai suburban

Posted:3 weeks ago| Platform:

Apply

Skills Required

client servicing client support solving queries billing customer satisfaction renewals customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Utilize strong communication skills to build rapport with customers and maintain a positive relationship throughout the interaction.
Handle customer queries via phone calls, emails, and chats to resolve issues promptly.
Provide excellent client servicing by addressing concerns, providing solutions, and ensuring high levels of customer satisfaction.
Manage billing processes accurately and efficiently for clients' renewals and payments.
Identify opportunities to upsell/cross-sell relevant products or services based on customers' needs.
Updating the CRM and Billing softwares.
Coordinating with different internal teams.
Tracking customer usage, calculating overages, sending invoices and payment follow ups.

Desired Candidate Profile

Excellent English language proficiency with good verbal & written communication skills.
Strong problem-solving skills with ability to work under pressure.
Ability to adapt quickly to new systems, processes, and technologies.
3-8 years of experience in BPO/Call Centre environment handling customer support or services.

More Jobs at Confiex Data Room Private Limited

Customer Service Executive, Malad West, Immediate Joining

mumbai suburban

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Confiex Data Room Private Limited

Information Technology / Virtual Data Rooms

New Delhi

RecommendedJobs for You

Customer Service Executive, Malad West, Immediate Joining

Confiex Data Room Private Limited

mumbai suburban

Senior CSA

hyderabad

Assistant/Deputy Manager - Customer Care

Mahindra & Mahindra Limited.

mohali

Customer Service Representative

mumbai, mumbai suburban

Customer Relationship Manager

Unistring Tech Solutions

hyderabad

Customer Service Advisor

kolkata

Teller/Cashier Walk-in Interview - 20th Sep

bengaluru

Inside Sales Executive - IT Software

Stellar Information Technology

kochi

Mass Hiring For Freshers/Exp. ||12th/UG| Telecaller || Telesales|| BPO

White Bulb Technologies India

noida, gurugram, delhi / ncr

Customer Service International Voice Supervisor-BPS

Hexaware Technologies

chennai