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Policybazaar
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Customer Service Executive - Domestic Voice Process

Customer Service Executive - Domestic Voice Process

Policybazaar

0 - 5 years

2 - 4 Lacs

gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

voice process blended process communication skills inbound voice process customer support bpo voice sympathy problem solving empathy interpersonal skills international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested Candidates can apply: 7042547373 or neetumehta@policybazaar.com

What would be the roles and responsibilities

Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Keeping a Record of the Customers
Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate

Should be Confident & Dynamic.
Should have a bent towards Sales.
Excellent interpersonal and listening skills
Good persuasion skill.
Should be efficient in converting customer interest into sales.
Good negotiation skills.
Team Player
Quick learner, creative and achiever.
Passionate about work output

Desired Skills and Experience-

SSC or higher education.
Fresher or Experience
Ability to communicate effectively Hindi & English language.
Basic computer skills.

What do we offer?

Amazing work culture.
Complete Day shift.
6 Day working
1 Roster off
Unlimited Incentives
Good opportunity for career progression.
GMC- Group medical coverage
Gratuity is paid as per applicable law which is over and above total offered CTC.

Contact Details :- Neetu Mehta // 7042547373 // neetumehta@policybazaar.com

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