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Customer Service Executive BPO (250+ positions)

0 - 4 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: Customer Service Executive BPO (250+ positions) - Immediate Offer on Selection, Walk-in Now

Location: Radical Minds Technologies , C-46, Sector 57, Noida

Department: Customer Experience / Contact Center

Shift Timing: 8:00 AM to 8:00 PM (Rotational within this window)

Employment Type: Full-Time

Job Summary:

We’re hiring enthusiastic and customer-focused professionals to join our team as Customer Service Executives!

If you love helping people and can handle conversations with empathy and clarity, this is the role for you.

Experience in BPO or customer service preferred

Freshers with strong communication skills are also welcome!

Key Responsibilities:

Interact with customers via phone

Provide prompt, professional, and empathetic assistance

Resolve customer issues and escalate where necessary

Log customer interactions in CRM tools accurately

Ensure high levels of customer satisfaction

Meet targets like quality scores, AHT, and CSAT

Stay informed about company products and policies

Qualifications & Skills:

Graduate / Undergraduate (any stream)

6 months – 2 years of BPO or customer service experience preferred

Freshers with strong communication and a service mindset may apply

Good spoken & written English (additional language skills are a plus)

Basic computer skills and CRM familiarity

Calm, confident, and solution-oriented approach

Working Hours:

6 Days Working (1 weekly off as per roster)

Rotational shifts between 8:00 AM and 8:00 PM

WALK-IN INTERVIEW DETAILS:

Venue: Radical Minds Technologies , C-46, Sector 57, Noida

Days: Monday to Saturday

Time: 10:00 AM to 5:00 PM

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Radical Minds
Radical Minds

Technology

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