0 - 4 years
1 - 2 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Job Title: Customer Service Executive BPO (250+ positions) - Immediate Offer on Selection, Walk-in Now
Location: Radical Minds Technologies , C-46, Sector 57, Noida
Department: Customer Experience / Contact Center
Shift Timing: 8:00 AM to 8:00 PM (Rotational within this window)
Employment Type: Full-Time
Job Summary:
We’re hiring enthusiastic and customer-focused professionals to join our team as Customer Service Executives!
If you love helping people and can handle conversations with empathy and clarity, this is the role for you.
Experience in BPO or customer service preferred
Freshers with strong communication skills are also welcome!
Key Responsibilities:
Interact with customers via phone
Provide prompt, professional, and empathetic assistance
Resolve customer issues and escalate where necessary
Log customer interactions in CRM tools accurately
Ensure high levels of customer satisfaction
Meet targets like quality scores, AHT, and CSAT
Stay informed about company products and policies
Qualifications & Skills:
Graduate / Undergraduate (any stream)
6 months – 2 years of BPO or customer service experience preferred
Freshers with strong communication and a service mindset may apply
Good spoken & written English (additional language skills are a plus)
Basic computer skills and CRM familiarity
Calm, confident, and solution-oriented approach
Working Hours:
6 Days Working (1 weekly off as per roster)
Rotational shifts between 8:00 AM and 8:00 PM
WALK-IN INTERVIEW DETAILS:
Venue: Radical Minds Technologies , C-46, Sector 57, Noida
Days: Monday to Saturday
Time: 10:00 AM to 5:00 PM
Radical Minds
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