Customer Relationship Manager (CRM)

Job Title: Customer Relationship Manager

Company: Fifth Angle Studios and Photography
Location: On-site – T. Nagar, ChennaiJob Type: Full-TimeNumber of Openings: 5Experience Required: 2 to 3 years

Working Days: Monday to Saturday
Working Hours: 9:30 AM – 6:30 PMEducation: Graduate in Visual Communication (Mandatory)Age Limit: Below 28 years

Salary: ₹1,80,000 – ₹3,00,000 Per Annum

Note: The salary is open to negotiation depending on skills and expertise.

PLEASE CHECK THE LINK BELOW TO APPLY

Apply here: https://forms.gle/hWhHr5fQfzSV1HEPA

Job Summary

We are looking for a sincere, energetic, and client-focused Customer Relationship Manager with a background in Visual Communication. The ideal candidate should have strong communication skills, excellent client-handling abilities, and experience in managing post-production deliverables. The role requires constant coordination with clients and internal teams to ensure timely delivery and smooth project execution.

Key Responsibilities

• Maintain strong relationships with clients and ensure all post-production deliverables are processed and delivered on time.
• Conduct regular calls to understand client requirements and coordinate with the post-production team.
• Follow up with clients for preferences and selections (e.g., photos for albums).
• Share updates and progress with clients through dedicated WhatsApp groups.
• Maintain and update internal trackers daily for transparency, status checks, and workflow monitoring.
• Work closely with creative teams, editors, and production staff to meet client expectations.

Required Skills & Qualifications

• Bachelor’s degree in Visual Communication (mandatory).
• Age below 28 years.
• 2–3 years of proven experience in client servicing, customer relations, or account management.
• Strong verbal and written communication skills in English and Tamil; additional regional languages are a plus.
• Good client-handling, follow-up, and coordination skills.
• Knowledge in Microsoft Excel / Google Sheets.
• Experience in creative or post-production workflows is an added advantage.
• Energetic, sincere, responsible, and proactive personality.

Compensation & Benefits

• Competitive salary based on experience.
• Opportunity to work with a fast-growing team.
• Skill development and career growth support within the organization.

To apply, please copy-paste the link below in your browser, complete the Google Form, and upload your updated CV. (Kindly refrain from sending emails with attachments and CVs, as we have provided a dedicated form for CV submissions. Our HR portal is exclusively for addressing queries only.)

Apply here: https://forms.gle/hWhHr5fQfzSV1HEPA

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person