Contact potential or existing customers to inform them about products or services. Follow a prepared script or sales pitch. Handle incoming calls from customers with inquiries or issues. Provide accurate information and resolve complaints. Identify customer needs and generate interest in products/services. Collect and update customer information in the database. Make follow-up calls to prospective or existing customers. Ensure timely callbacks as required. Keep detailed records of calls, customer interactions, feedback, and outcomes. Develop positive relationships with customers to encourage repeat business. Handle objections and offer suitable solutions. Pass qualified leads or complex queries to appropriate departments. Ensure a smooth customer experience. Keep up with product knowledge, promotions, and company policies. Attend training sessions as required. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Work Location: In person
Contact potential or existing customers to inform them about products or services. Follow a prepared script or sales pitch. Handle incoming calls from customers with inquiries or issues. Provide accurate information and resolve complaints. Identify customer needs and generate interest in products/services. Collect and update customer information in the database. Make follow-up calls to prospective or existing customers. Ensure timely callbacks as required. Keep detailed records of calls, customer interactions, feedback, and outcomes. Develop positive relationships with customers to encourage repeat business. Handle objections and offer suitable solutions. Pass qualified leads or complex queries to appropriate departments. Ensure a smooth customer experience. Keep up with product knowledge, promotions, and company policies. Attend training sessions as required. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Work Location: In person