Customer Relationship Manager (CRM)

3 years

1 - 2 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Interested candidates can also provide their CV'S on - 8653999520, kindly call on the same given number to know about the interview updates

Job Title: CRM

Head Office - Siliguri

Customer Relationship Manager Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Payment Collection calling and Followup
  • Daily Reports
  • Email composing
  • Keeping customers updated on the latest products in order to increase sales.
  • Understanding key customer individual needs and addressing these.
  • Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

  • A bachelor’s degree in administration or a related field.
  • A minimum of 3 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications - Specially Excel
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Experience:

  • Customer service: 1 year (Preferred)
  • total work: 2 years (Preferred)

Language:

  • English (Required)

Work Location: In person

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