Customer Relationship Management Executive

Job Title:

Location:

Experience:

Company:

Job Summary:

Client Management Executive

Key Responsibilities:

Client Interaction & Techno-Commercial Discussions

• Act as the primary point of contact for clients.
• Conduct techno-commercial discussions to understand client requirements.
• Coordinate with internal technical teams to deliver solutions.

Scope of Work & Task List Development

• Analyze client needs and define the project scope and deliverables.
• Prepare a comprehensive task list and timeline for project execution.

Quotation & Contract Management

• Prepare customized quotations based on client requirements.
• Conduct thorough contract reviews to ensure clarity and compliance.
• Ensure all commercial documentation aligns with company policy.

Project Scheduling & Application Management

• Manage and update the company’s project scheduling and application tools.
• Ensure timely initiation and tracking of all project milestones.
• Monitor the application portal to streamline scheduling and execution.

Qualifications & Skills:

• Bachelor’s degree in Engineering, Business, or a related field
• 1–3 years of experience in client servicing, project coordination, or technical sales
• Strong communication and interpersonal skills
• Knowledge of quotation and contract preparation
• Familiarity with project scheduling tools and MS Office applications
• Ability to manage multiple projects and meet deadlines