CRM Executive Position Overview: We are seeking a dedicated and proactive CRM Executive to join our team. The ideal candidate will be responsible for building strong customer relationships through effective communication, addressing customer queries, and supporting the sales team with valuable insights. This role demands excellent interpersonal skills and the ability to manage customer interactions effectively using CRM tools. Key Responsibilities: 1. Outbound Calling: ○ Initiate outbound calls to existing and potential customers to establish and maintain strong relationships. 2. Customer Queries: ○ Address customer inquiries and concerns promptly. ○ Resolve issues and provide accurate information about the company’s products or services. 3. Lead Generation: ○ Proactively identify and qualify potential leads through phone interactions. ○ Ensure a consistent pipeline of prospects for the sales team. 4. Data Management: ○ Record call details and customer interactions accurately in the CRM system. ○ Maintain organized and up-to-date customer profiles to support effective follow-ups and reporting. 5. Follow-up Calls: ○ Conduct follow-up calls to gauge customer satisfaction and gather feedback. ○ Promote additional products or services based on customer needs. 6. Sales Support: ○ Collaborate with the sales team by sharing leads and customer insights derived from phone interactions. ○ Support the enhancement of sales strategies through detailed customer feedback. Qualifications and Skills: ● Education: Bachelor’s degree in any discipline (Commerce or Business Administration preferred). ● Communication Skills: Excellent verbal communication and active listening skills. ● Technical Skills: Familiarity with CRM systems and proficiency in basic computer applications (MS Office). ● Interpersonal Skills: Strong relationship-building ability and customer-oriented mindset. ● Organizational Skills: Attention to detail and efficient record-keeping. ● Experience: Freshers or candidates with 1-2 years of experience in a similar role are encouraged to apply. Job Type: Full-time Pay: ₹9,080.08 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Experience: total work: 2 years (Required) Customer service: 1 year (Required) Language: English (Required) Work Location: In person

Job Profile: Junior Account Incharge Position Overview : We seek a meticulous and detail-oriented Junior Account charge to join our team. The ideal candidate should have a strong command of Excel and Tally ERP and be skilled in maintaining accurate financial and operational records. This role involves supporting the accounting team in day-to-day monetary operations, ensuring data accuracy, and contributing to the smooth functioning of the department. Key Responsibilities: 1. Accounting and Record-Keeping: ○ Manage and maintain daily financial transactions in Tally ERP. ○ Record journal entries, ledger postings, and reconciliations accurately. ○ Maintain and update financial records, including invoices, receipts, and vouchers. 2. Excel Data Management: ○ Prepare and analyse financial reports using advanced Excel functions (VLOOKUP, Pivot Tables, etc.). ○ Create and maintain spreadsheets for expense tracking, budget management, and financial forecasts. ○ Ensure data integrity and accuracy in all Excel-related tasks. 3. Reconciliation and Reporting: ○ Reconcile bank statements, accounts payable/receivable, and other financial data monthly. ○ Generate and present financial reports to the senior accounting team as needed. ○ Assist in preparing and submitting GST, TDS, and other statutory reports. 4. Inventory and Asset Management: ○ Track and record fixed assets, depreciation, and inventory movements. ○ Assist in stock audits and ensure accurate records of physical inventory. 5. Compliance and Support: ○ Ensure compliance with accounting standards and company policies. ○ Support the finance team in audits, budget preparation, and other financial planning tasks. ○ Address vendor and internal team inquiries regarding payments and records. Qualifications and Skills: ● Education: Bachelor's degree in Accounting, Commerce, or a related field. ● Technical Skills: Proficiency in Tally ERP and Microsoft Excel (advanced level preferred). ● Experience: 1-3 years of experience in an accounting role. ● Knowledge: Basic understanding of GST, TDS, and other statutory compliance. ● Soft Skills: Strong attention to detail, organizational skills, and the ability to work independently. ● Communication: Good verbal and written communication skills to coordinate with internal teams and vendors. Job Type: Full-time Pay: ₹15,000.00 - ₹29,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total work: 1 year (Required) Work Location: In person