CRM Executive Position Overview: We are seeking a dedicated and proactive CRM Executive to join our team. The ideal candidate will be responsible for building strong customer relationships through effective communication, addressing customer queries, and supporting the sales team with valuable insights. This role demands excellent interpersonal skills and the ability to manage customer interactions effectively using CRM tools. Key Responsibilities: 1. Outbound Calling: ○ Initiate outbound calls to existing and potential customers to establish and maintain strong relationships. 2. Customer Queries: ○ Address customer inquiries and concerns promptly. ○ Resolve issues and provide accurate information about the company’s products or services. 3. Lead Generation: ○ Proactively identify and qualify potential leads through phone interactions. ○ Ensure a consistent pipeline of prospects for the sales team. 4. Data Management: ○ Record call details and customer interactions accurately in the CRM system. ○ Maintain organized and up-to-date customer profiles to support effective follow-ups and reporting. 5. Follow-up Calls: ○ Conduct follow-up calls to gauge customer satisfaction and gather feedback. ○ Promote additional products or services based on customer needs. 6. Sales Support: ○ Collaborate with the sales team by sharing leads and customer insights derived from phone interactions. ○ Support the enhancement of sales strategies through detailed customer feedback. Qualifications and Skills: ● Education: Bachelor’s degree in any discipline (Commerce or Business Administration preferred). ● Communication Skills: Excellent verbal communication and active listening skills. ● Technical Skills: Familiarity with CRM systems and proficiency in basic computer applications (MS Office). ● Interpersonal Skills: Strong relationship-building ability and customer-oriented mindset. ● Organizational Skills: Attention to detail and efficient record-keeping. ● Experience: Freshers or candidates with 1-2 years of experience in a similar role are encouraged to apply. Job Type: Full-time Pay: ₹9,080.08 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Experience: total work: 2 years (Required) Customer service: 1 year (Required) Language: English (Required) Work Location: In person
Job Profile: Junior Account Incharge Position Overview : We seek a meticulous and detail-oriented Junior Account charge to join our team. The ideal candidate should have a strong command of Excel and Tally ERP and be skilled in maintaining accurate financial and operational records. This role involves supporting the accounting team in day-to-day monetary operations, ensuring data accuracy, and contributing to the smooth functioning of the department. Key Responsibilities: 1. Accounting and Record-Keeping: ○ Manage and maintain daily financial transactions in Tally ERP. ○ Record journal entries, ledger postings, and reconciliations accurately. ○ Maintain and update financial records, including invoices, receipts, and vouchers. 2. Excel Data Management: ○ Prepare and analyse financial reports using advanced Excel functions (VLOOKUP, Pivot Tables, etc.). ○ Create and maintain spreadsheets for expense tracking, budget management, and financial forecasts. ○ Ensure data integrity and accuracy in all Excel-related tasks. 3. Reconciliation and Reporting: ○ Reconcile bank statements, accounts payable/receivable, and other financial data monthly. ○ Generate and present financial reports to the senior accounting team as needed. ○ Assist in preparing and submitting GST, TDS, and other statutory reports. 4. Inventory and Asset Management: ○ Track and record fixed assets, depreciation, and inventory movements. ○ Assist in stock audits and ensure accurate records of physical inventory. 5. Compliance and Support: ○ Ensure compliance with accounting standards and company policies. ○ Support the finance team in audits, budget preparation, and other financial planning tasks. ○ Address vendor and internal team inquiries regarding payments and records. Qualifications and Skills: ● Education: Bachelor's degree in Accounting, Commerce, or a related field. ● Technical Skills: Proficiency in Tally ERP and Microsoft Excel (advanced level preferred). ● Experience: 1-3 years of experience in an accounting role. ● Knowledge: Basic understanding of GST, TDS, and other statutory compliance. ● Soft Skills: Strong attention to detail, organizational skills, and the ability to work independently. ● Communication: Good verbal and written communication skills to coordinate with internal teams and vendors. Job Type: Full-time Pay: ₹15,000.00 - ₹29,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total work: 1 year (Required) Work Location: In person
Company Description- JCBL Accessories is a leading organization committed to delivering high-quality automotive products and accessories. We pride ourselves on enhancing the customer experience through innovative solutions and exceptional service and ensuring customer satisfaction . Role Description- We are looking for a full-time, on-site Customer Relationship Management (CRM) Executive at our Gurugram location. The CRM Executive will play a crucial role in managing customer relationships, addressing queries, generating leads, and supporting the sales team. The role requires effective communication, strong analytical skills, and a commitment to enhancing customer satisfaction. Key Responsibilities- Outbound Calling: Initiate and manage outbound calls to build and maintain strong customer relationships. Customer Queries: Address inquiries, resolve issues, and provide product or service information over the phone. Lead Generation: Identify and qualify leads through proactive phone interactions. Data Management: Accurately record call details and update customer profiles in the CRM system. Follow-up Calls: Conduct follow-ups to ensure customer satisfaction, gather feedback, and promote additional services. Sales Support: Collaborate with the sales team by sharing customer insights and leads to enhance sales strategies. Qualifications- Strong communication and customer experience management skills. Sales proficiency and experience in supporting sales teams. Excellent interpersonal and problem-solving abilities. Experience with CRM software is a plus. Bachelors degree in Business Administration or a related field.,
The role of Junior Account Incharge requires a meticulous and detail-oriented individual to join the team. The ideal candidate should possess a strong command of Excel and Tally ERP, along with the ability to maintain accurate financial and operational records. As a Junior Account Incharge, you will be responsible for supporting the accounting team in day-to-day monetary operations, ensuring data accuracy, and contributing to the smooth functioning of the department. Your key responsibilities will include managing and maintaining daily financial transactions in Tally ERP, recording journal entries, ledger postings, and reconciliations accurately, as well as maintaining and updating financial records such as invoices, receipts, and vouchers. Additionally, you will be expected to prepare and analyze financial reports using advanced Excel functions like VLOOKUP and Pivot Tables, create and maintain spreadsheets for expense tracking, budget management, and financial forecasts, and ensure data integrity and accuracy in all Excel-related tasks. Furthermore, you will be responsible for reconciliation and reporting tasks, including generating and presenting financial reports to the senior accounting team, as well as assisting in preparing and submitting GST, TDS, and other statutory reports. You will also be involved in inventory and asset management, tracking and recording fixed assets, depreciation, and inventory movements, as well as assisting in stock audits and ensuring accurate records of physical inventory. As a Junior Account Incharge, you will need to ensure compliance with accounting standards and company policies, support the finance team in audits, budget preparation, and other financial planning tasks. The qualifications and skills required for this role include a Bachelor's degree in Accounting, Commerce, or a related field, proficiency in Tally ERP and Microsoft Excel (advanced level preferred), 1-3 years of experience in an accounting role, basic understanding of GST, TDS, and other statutory compliance, strong attention to detail, organizational skills, and the ability to work independently, and good verbal and written communication skills to coordinate with internal teams and vendors. This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is a day shift, and the work location is in person.,
Key Responsibilities: Plan, create, schedule, and publish engaging content across all social media platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.). Assist in developing and executing monthly content calendars in alignment with marketing campaigns and product launches. Write compelling captions and copy that resonate with our target audience. Monitor, respond to, and engage with followers and user-generated content. Track, analyse, and report on social media metrics and performance, suggesting improvements based on data insights. Research industry trends, competitors, and new platforms or features to keep our strategy fresh and relevant. Coordinate with graphic designers, photographers, videographers, and other team members for content requirements. Assist in running paid social media campaigns (boosted posts, ads) and monitoring their performance. Support influencer collaboration initiatives and partnership campaigns. Stay updated with best practices and emerging trends in social media, digital marketing, and technology. Required Skills & Qualifications: Bachelor's degree in Marketing, Communications, Media, or a related field. 12 years of experience managing brand social media accounts (internships included). Strong copywriting and storytelling skills. Familiarity with social media management tools (e.g., Buffer, Hootsuite, Later). Understanding of basic design tools (e.g., Canva) or ability to brief creative requirements effectively. Good analytical skills to interpret social media data and KPIs. Creative mindset, attention to detail, and ability to work under tight deadlines. Excellent verbal and written communication skills. Preferred: Knowledge of running Meta Ads, LinkedIn Ads, or similar paid campaigns. Experience in photography, video editing, or basic graphic design. Prior work in e-commerce, automotive, lifestyle, or tech industries.