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Nowara Realty
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Customer Relationship Management Executive

Customer Relationship Management Executive

Nowara Realty

0 years

0 Lacs

gurgaon haryana india

Posted:1 day ago| Platform:

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Skills Required

management crm retention communication marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role located in Gurgaon for a Customer Relationship Management Executive. The CRM Executive will be responsible for managing customer relationships, improving customer retention, handling customer inquiries and concerns, and enhancing customer experience. Daily tasks include engaging with clients to understand their needs, coordinating with sales teams, analyzing customer feedback, and identifying opportunities for improving customer interactions.

Qualifications

Analytical Skills to evaluate customer feedback and data
Customer Retention and Customer Experience expertise
Strong Communication skills
Excellent interpersonal and problem-solving abilities
Ability to work on-site in Gurgaon
Bachelor's degree in Business Administration, Marketing, or related field
Experience in the real estate industry is a must
To be able to work on CRM softwares

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Customer Relationship Management Executive