Company DescriptionNext Step Veteran Pvt Ltd is the leading Real Estate Consultant in Gurgaon. We provide end-to-end residential, commercial, and retail real estate services, ensuring transparent deals for the growth and wealth enhancement of our clients. Known for our industry-wide knowledge, professionalism, and ethical standards, we represent top builders in Gurgaon and Delhi NCR. Under the leadership of Mr. Amit Gupta, our Founder and Managing Director, we optimize real estate potential with a focus on long-term value addition. Job Title: CRM Executive – Real EstateLocation: Gurgaon, HaryanaExperience: 2–3 YearsSalary: As per market standardsIndustry: Real Estate / PropertyDepartment: Customer Relationship Management (CRM)Employment Type: Full-Time Job DescriptionWe are seeking a motivated and detail-oriented CRM Executive to join our dynamic team. This is a full-time, on-site role based in Gurgaon. The successful candidate will be responsible for managing post-sales customer relationships, overseeing CRM strategies, and ensuring a seamless experience across departments.The role requires strong communication, analytical, and project management skills. You will handle day-to-day customer communication, manage CRM data, and collaborate closely with the sales, legal, and finance teams to ensure timely and satisfactory client servicing. Key ResponsibilitiesAct as the primary point of contact for clients post-booking.Address customer queries and concerns via phone, email, and in person.Manage post-sales documentation, agreements, and payment follow-ups.Coordinate with internal departments for smooth transaction execution.Maintain and update customer information in CRM systems.Share timely updates regarding construction progress, possession, and handovers.Gather and report customer feedback for continuous improvement.Assist in organizing client visits, handovers, and other engagement activities.Support implementation of CRM strategies to enhance customer experience. Required Skills & QualificationsBachelor’s degree in Business Administration, Marketing, or a related field.2–3 years of experience in a CRM or customer service role, preferably in real estate.Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and MS Office Suite.Strong communication and interpersonal skills.Excellent organizational and time management skills.Analytical mindset with project management abilities.Ability to work effectively in a fast-paced, team-oriented environment.Customer-first attitude with a proactive problem-solving approach.Sales experience or familiarity with real estate processes is a plus.
Job Title: CRM cum Admin Executive Location: Gurgaon Experience: 2–3 Years Employment Type: Full-Time Company Description Next Step Veteran Pvt Ltd is a leading Real Estate Consultant in Gurgaon, providing end-to-end residential, commercial, and retail real estate services. The company focuses on maintaining excellence, ethics, and professionalism, guiding clients from property selection to banking decisions for transparent deals and wealth enhancement. Led by Founder and Managing Director Mr. Amit Gupta, Next Step Veteran is known for its industry-wide knowledge, professionalism, and enthusiasm. Role Description This is a full-time on-site role for a Customer Relationship Management Specialist at Next Step Veteran in Gurgaon office. The Specialist will be responsible for managing customer relationships, implementing CRM strategies and utilizing analytical skills to enhance client experience.We are looking for a detail-oriented and proactive CRM cum Admin Executive to manage our customer relationship activities and support daily administrative operations. The ideal candidate should have 2–3 years of experience, strong communication skills, and the ability to multitask in a fast-paced environment. Key Responsibilities: Customer Relationship Management(CRM) Handle customer queries, feedback, and follow-ups via email, phone, and CRM tools. Maintain and update customer records in the CRM system. Coordinate with sales teams for conversion updates. Send regular updates, reminders, and communication to clients. Generate reports on customer engagement and support trends. Administrative Support Manage daily office operations including inventory, stationery, and vendor coordination. Assist in scheduling meetings, preparing agendas, and maintaining records. Handle courier, office maintenance, and general facility management. Support HR and accounts teams with basic documentation and filing. Key Skills Required: Proficiency in MS Office (Excel, Word, Outlook) Strong communication and interpersonal skills Organizational and multitasking ability Attention to detail and time management Qualifications: Graduate in any discipline 2–3 years of relevant experience in CRM and/or admin roles Prior experience in a real estate Analytical Skills and Project Management abilities Customer Relationship Management (CRM) proficiency Experience in real estate or related industry is preferred Bachelor's degree in Business, Marketing, or related field Show more Show less
Company Description Next Step Veteran Pvt Ltd is the leading Real Estate Consultant in Gurgaon. We provide end-to-end residential, commercial, and retail real estate services, ensuring transparent deals for the growth and wealth enhancement of our clients. Known for our industry-wide knowledge, professionalism, and ethical standards, we represent top builders in Gurgaon and Delhi NCR. Under the leadership of Mr. Amit Gupta, our Founder and Managing Director, we optimize real estate potential with a focus on long-term value addition. Job Title : CRM Executive – Real Estate Location : Gurgaon, Haryana Experience : 2–3 Years Salary : As per market standards Industry : Real Estate / Property Department : Customer Relationship Management (CRM) Employment Type : Full-Time Job Description We are seeking a motivated and detail-oriented CRM Executive to join our dynamic team. This is a full-time, on-site role based in Gurgaon. The successful candidate will be responsible for managing post-sales customer relationships, overseeing CRM strategies, and ensuring a seamless experience across departments. The role requires strong communication, analytical, and project management skills. You will handle day-to-day customer communication, manage CRM data, and collaborate closely with the sales, legal, and finance teams to ensure timely and satisfactory client servicing. Key Responsibilities Act as the primary point of contact for clients post-booking. Address customer queries and concerns via phone, email, and in person. Manage post-sales documentation, agreements, and payment follow-ups. Coordinate with internal departments for smooth transaction execution. Maintain and update customer information in CRM systems. Share timely updates regarding construction progress, possession, and handovers. Gather and report customer feedback for continuous improvement. Assist in organizing client visits, handovers, and other engagement activities. Support implementation of CRM strategies to enhance customer experience. Required Skills & Qualifications Bachelor’s degree in Business Administration, Marketing, or a related field. 2–3 years of experience in a CRM or customer service role, preferably in real estate. Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and MS Office Suite. Strong communication and interpersonal skills. Excellent organizational and time management skills. Analytical mindset with project management abilities. Ability to work effectively in a fast-paced, team-oriented environment. Customer-first attitude with a proactive problem-solving approach. Sales experience or familiarity with real estate processes is a plus.
Company Description Next Step Veteran Pvt Ltd is a premier real estate consultancy based in Gurgaon, dedicated to delivering long-term value to clients through excellence, integrity, and professionalism. We specialize in providing comprehensive real estate solutions across residential, commercial, and retail segments. Known for our transparent transactions and client-first approach, we empower investors to grow and safeguard their wealth. Representing leading developers in Gurgaon and Delhi NCR, we bring unmatched market insight and expertise to every deal. Founded by Amit Gupta—an accomplished entrepreneur with over a decade of experience in real estate and capital markets—we are committed to unlocking the full potential of real estate for both investors and homebuyers. Role Description We are seeking a proactive and detail-oriented Customer Relationship Management Executive for a full-time, on-site position in Gurugram. This role involves managing and nurturing client relationships, ensuring exceptional customer satisfaction, and driving retention. In addition to handling sales inquiries and delivering outstanding customer experiences, the role includes liaising with builders, coordinating site visits, preparing and managing paperwork for both builder and client sides, and overseeing essential administrative and office management tasks. Key Responsibilities Prepare, review, and manage documentation for property transactions on both builder and client sides Ensure all paperwork is complete, accurate, and submitted on time Analyze customer feedback and data to improve service quality and identify growth opportunities Handle day-to-day administrative and office tasks, including record-keeping, data entry, correspondence, appointment scheduling, and follow-ups Assist with office coordination activities, vendor management, and supplies procurement Support management in organizing property exhibitions, events, and promotional activities Qualifications Minimum 1–2 years of experience in real estate sales, CRM, or a related role Strong understanding of real estate transactions, documentation, and industry processes Excellent communication and interpersonal skills Proficiency in customer retention and relationship management Strong analytical skills with the ability to interpret customer data Bachelor’s degree in Business, Marketing, or related field preferred Problem-solving abilities, attention to detail, and strong organizational skills Ability to work effectively in an on-site environment in Gurugram
Company Description Next Step Veteran Pvt Ltd is the leading Real Estate Consultant in Gurgaon, providing end-to-end residential, commercial, and retail real estate services to clients. We ensure the highest standards of excellence, ethics, and professionalism, with a focus on long-term value addition for clients. Representing top builders in Gurgaon and Delhi NCR, our fast-growing consultancy is driven by a team of highly skilled professionals led by Founder and Managing Director, Mr. Amit Gupta, with over a decade of rich experience in real estate and capital markets. Representing leading developers in Gurgaon and Delhi NCR, we bring unmatched market insight and expertise to every deal. Founded by Amit Gupta—an accomplished entrepreneur with over a decade of experience in real estate and capital markets—we are committed to unlocking the full potential of real estate for both investors and homebuyers. Role Description This is an on-site full-time role for a CRM & Admin Executive, located in Gurugram. The CRM & Admin Executive will be responsible for managing customer relationships and retention and supporting sales activities. Day-to-day tasks include analyzing data to improve service delivery, maintaining communication with clients, handling administrative duties, and ensuring efficient operations within the office. Qualifications Experience in Customer Retention and enhancing Customer Experience Excellent Communication skills, both written and verbal Good administrative and organizational skills Ability to work well in a team and independently Knowledge of the real estate industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Prepare, review, and manage documentation for property transactions on both builder and client sides Ensure all paperwork is complete, accurate, and submitted on time Handle day-to-day administrative and office tasks, including record-keeping, data entry, correspondence, appointment scheduling, and follow-ups Assist with office coordination activities, vendor management, and supplies procurement Support management in organizing property exhibitions, events, and promotional activities