CRM & Admin Executive

Company Description

Next Step Veteran Pvt Ltd is the leading Real Estate Consultant in Gurgaon, providing end-to-end residential, commercial, and retail real estate services to clients. We ensure the highest standards of excellence, ethics, and professionalism, with a focus on long-term value addition for clients. Representing top builders in Gurgaon and Delhi NCR, our fast-growing consultancy is driven by a team of highly skilled professionals led by Founder and Managing Director, Mr. Amit Gupta, with over a decade of rich experience in real estate and capital markets. Representing leading developers in Gurgaon and Delhi NCR, we bring unmatched market insight and expertise to every deal. Founded by Amit Gupta—an accomplished entrepreneur with over a decade of experience in real estate and capital markets—we are committed to unlocking the full potential of real estate for both investors and homebuyers.

Role Description

This is an on-site full-time role for a CRM & Admin Executive, located in Gurugram. The CRM & Admin Executive will be responsible for managing customer relationships and retention and supporting sales activities. Day-to-day tasks include analyzing data to improve service delivery, maintaining communication with clients, handling administrative duties, and ensuring efficient operations within the office.

Qualifications

• Experience in Customer Retention and enhancing Customer Experience
• Excellent Communication skills, both written and verbal
• Good administrative and organizational skills
• Ability to work well in a team and independently
• Knowledge of the real estate industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field
• Prepare, review, and manage documentation for property transactions on both builder and client sides
• Ensure all paperwork is complete, accurate, and submitted on time
• Handle day-to-day administrative and office tasks, including record-keeping, data entry, correspondence, appointment scheduling, and follow-ups
• Assist with office coordination activities, vendor management, and supplies procurement
• Support management in organizing property exhibitions, events, and promotional activities