Customer Relationship Management Executive

Mangalam Landmarks is hiring a CRM Executive

The CRM Executive will be responsible for managing customer communication, documentation, payment coordination, handover support, and service-related follow-ups. The role ensures that every customer interaction aligns with Mangalam Landmarks’ standards of trust, transparency, and operational excellence.

• Graduate (any discipline)
• 2 to 5 years of experience in a CRM or customer support role (real estate experience preferred)
• Strong communication skills with close attention to documentation accuracy
• Working knowledge of post-sales processes, collections coordination, and customer query resolution
• Ability to work collaboratively with internal teams while maintaining service quality benchmarks

This role offers hands-on exposure to customer lifecycle operations and contributes directly to customer satisfaction and brand credibility. It is well-suited for professionals who value structured processes, accountability, and customer-centric execution.

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