Customer Relationship Management Executive

Job Title: Customer Relationship Management Specialist (In-Store)

Location: GARGEE DESIGNER’S, Shop No. 3, Community Centre, Near Surya Hotel, New Friends Colony, New Delhi, Delhi - 110025

Timings: 11:00 AM – 07:30 PM, 6 days a week,

Weekly off- Tuesdays.

Experience: 1-2 Years in the Ethnic wear

Reporting To: Creative Director and Managing Director.

Note- No work from home allowed.

About the Role:

We're looking for a fashion-savvy person to join our team as a CRM. You'll assist our team in delivering exceptional client experiences.

Key Responsibilities:

- Assist in in-store styling (show windows) and client experience

- Support online consultations and international client management

- Order management and process knowledge

- Assist in post-sales follow-up and relationship building

- Maintain data on CRM software to ensure timely delivery and client satisfaction

- Write, pack and send out letters & gifts to top clients

Requirements:

- a degree/diploma in Fashion Design or Styling

-Good Knowledge of CRM Software

- Basic knowledge of Men's formal wear and wedding styling

- Strong communication skills in English and Hindi

- Have good packaging skills

- Have a good handwriting

What You'll Gain:

- Hands-on experience in fashion styling and CRM

- Opportunity to work with one of Delhi's finest menswear labels

- Chance to contribute to online expansion and global clientele

Salary: 20k-25k /Month

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Language:

• English (Preferred)

Work Location: In person