15154 Customer Relationship Jobs - Page 13

WORK FROM OFFICE!! Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR SHIVAKSHI 7060788176 Required Candidate profile Excellent English Communication skills Rotational shifts - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 Days working Great Incentives!

Operations management On site Client meetings to understand the requirements, improvement areas and escalations Knowledge of routes, induction, compliance and Transport softwares Excellent knowledge of Interstate, State and other Tax To look after daily allocation of cabs and overall Noida business Monitoring daily performance or progress of team members Managing daily business performance at all sites ETS/Spot rental/Ad hoc disposal working experience of good number of years. Reaching out and efficient reverting to client Hiring new drivers, vendors and DCOs MIS and timely invoice submission Team engagement and briefing

Responsibilities: Handle walk-in, phone, email & WhatsApp inquiries Manage leads & CRM records Coordinate with training, caf & marketing teams Assist in admissions & events Ensure smooth front-desk operations & client satisfaction

Role and Responsibilities: 1. Collaborating with senior executives to establish and execute goals for the city 2. Continuously monitoring the achievement of task by keeping a high involvement and close check 3. To coordinate and monitor company appointed Installer partners in the city and ensure quality of work is delivered as per agreed terms and conditions 4. Develop dealer relations on behalf of eCB in the city. Ensure satisfactory resolution of queries and concerns in timely manner. 5. Assist and supervise the city team and ensure achievement of key deliverables from the team. Enhance productivity, increase morale of the team and maintain discipline 6. Ensure Standard Operating Procedure...

Responsibilities: * Manage customer queries via phone, email & chat * Analyze data to improve CRM strategies * Draft marketing materials & MIS reports * Collaborate with sales team on client satisfaction

1. Assist in managing day-to-day operations and ensure smooth functioning of the healthcare facility. Communicate with patients and healthcare providers to ensure a high level of customer satisfaction. Communicate effectively with internal teams.

Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Contact HR Sara- 6360065554 / 9964080000 International Voice SKY Processes (UK) CTC: 3 TO 6 LPA | Location: Brookfield, Bangalore About the Role: Support UK customers across SKY services Upselling, Customer Support, and Semi-Technical assistance. Day-to-Day: Handle inbound/outbound calls for product upgrades, service queries, and basic troubleshooting Explain SKY plans, resolve account or technical issues, and ensure customer satisfaction Log all interactions accurately in CRM and follow process compliance Must-haves: 10th / PUC / Any Graduate Excellent English communication & willingness to...

Team Lead Health Claims CRM Position Description You are the voice of calm in the chaos. As the Team Lead – CRM (Customer Relationship Management) for Health Claims, you ensure every concern is met with clarity, urgency, and empathy. You bridge the gap between internal teams and external partners, owning both the issue and the resolution with strategic insight and operational finesse. Key Responsibilities Performance Monitoring Guide and monitor CRM users to ensure they meet productivity and quality benchmarks. Stakeholder Engagement Conduct meetings with PAN India partners, clients, and sales teams to understand issues and gather insights for resolution. Grievance Management Implement proce...

Apply Now: Call HR Adeeba-7975182651 (Mon to Sat, 10am7pm) or Visit Our Website which is jobshop.ai International Voice Customer Support (US Process) CTC: 3 TO 6 LPA | Location: AMR Tech Park, Honasandra About the Role: Assist international customers with queries and provide professional voice-based support ensuring customer satisfaction. Day-to-Day: • Handle inbound/outbound calls for issue resolution • Provide accurate information and maintain service quality • Document all interactions in CRM and follow process guidelines Must-haves: • Excellent English communication skills • Willingness to work in rotational shifts (5 days working, SatSun off) • Freshers & experienced candidates welcome ...

Looking for a dynamic Real Estate Sales Executive to drive property sales, generate leads, build client relationships, and achieve sales targets. Candidate will handle site visits, negotiations, and ensure excellent customer experience. Required Candidate profile Graduate with 1–5 years of real estate/field sales experience. Strong communication, negotiation & customer handling skills. Should be target-driven, self-motivated, and willing to travel

Oversee end-to-end billing, lead and mentor teams, ensure compliance, drive process automation, analyze revenue reports, collaborate across departments, resolve client issues, optimize systems, and manage billing risks. Required Candidate profile Min 8 yrs of exp & 5 yrs rel exp in billing, revenue, or finance ops, 1–2 yrs in leadership. Must have exp in billing systems, ERP tools, automation, & sound knowledge of acc standards & audit norms.

Roles & Responsibilities: > Monitoring the clients' performance in terms of the given matrices, >Driving growth in NPS through building rapport with the clients >Determining bottlenecks and coming up with possible solutions. > Setting up and automating MIS reports which can be sent to the clients >The candidate should have good communication skills (both written and verbal) and hands on knowledge in MSEXCEL is mandatory.

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Greetings from Ignites Human Capital Services Freshers-35k Experienced Experienced:50k Call shaina@7848820047 Call mayur@9343402211 Call anusha@7815982900 Call shobitha@7816042500 Call aditi@7795311459 Call apoorva@9986600010

We are hiring for ACCENTURE(NONVOICE process) salary 4.5lks Hiring for content moderation Key skills required: Should have exp in content moderation or Chat Experience Need only graduates with 1 year experience into content moderation or any chat experience call kim@7829423175 call shaina@7848820047 call ashwin@7848820043

Roles and Responsibilities International Call Center Hindi and English |Fresher's & Experienced Ecommerce BPO Voice Process Any graduates /12th pass good communication Just 2 rounds of Interview / HR & Ops round Day shift Work from Office ONLY Desired Candidate Profile No Fees WhatsApp number 9781021114 Call 9781021114 Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Job Title: Central Helpdesk Executive- Project Site Rep / Backend Role Purpose: To ensure seamless coordination between site-level operations and HO, capturing customer data, KYC, and payments received at sites. This role manages the backend processing of site-originated activities, ensures real-time logging into 4QT, and provides accurate reporting for decision-making. RESPONSIBILITIES 1. Data Capture & Logging Collect and validate all site-originated information (walk-ins, KYC forms, cheque details). Ensure 100% of site cases are logged into 4QT within the same business day. 2. Coordination & Support Act as the primary SPOC for site CRM officers, ensuring scanned documents and updates reac...

Role Overview: The Relationship Manager/ Senior Relationship Manager is expected to interact with HNI clients, celebrities, politicians and business owners.He/she is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. Key Responsibilities: Welcoming the customer on-board and create a Member Profile Searching, screening, short listing of relevant profiles, establishing a bond with the customer , initiating meeting between members and creating Success Stories Maintaining good rapport with the member; providing the right Elite experience and delivering quality service M...

Role & responsibilities Drive sales growth for cable ties, wire harness clips, and related plastic components in the automotive and electrical industries. Manage and expand business with existing OEMs and Tier-1 customers (e.g., Minda, Yazaki, Dhoot, Suprajit, etc.). Identify and develop new B2B customers , both domestic and export. Prepare and submit quotations, price negotiations, and techno-commercial offers in coordination with management. Track and ensure timely order execution , dispatch, and payment collection. Maintain and update all customer data, inquiries, and follow-ups in CRM (Salesforce / Freshsales) . Visit customer plants for technical discussions, approvals, and audits . Col...

Role & responsibilities - Drive B2B & B2C sales strategy and execution - Manage regional operations, customer relationships & dealer networks - Develop business plans, monitor KPIs, and report market insights - Lead sales training and ensure process adherence

About the Job We are looking for experienced candidates (min. 7 yrs) to join our Sales & NPD team. If selected, the candidates will lead the Sales & Marketing initiatives and be the Key Account Executive for domestic and international Customers - The candidate must work with Associates & Trainees to meet the company goals of Revenue generation & Growth. The candidate must regularly meet TPIs customers, ensure highest quality for all deliverables & consistently report back to the TPI leadership team. Roles and Responsibilities Continuously look for new customers & opportunities Process RFQs received from customer & share costing on time Work with NPD Associates & Trainees to convert RFQ into ...

You will be responsible for understanding and fulfilling customer requirements, achieving sales targets and providing value-added services, generating and managing leads, and building long-term customer relationships. It is essential that you are 25 to 30 years old, have excellent command over English, possess a valid car driving license, and maintain a well-groomed appearance. Your customer-centric approach and strong networking skills will be key to success in this role. Previous experience of 4-5 years in industries such as automobiles, hospitality, aviation, insurance, banking, or other service industries is preferred. **Key Responsibilities:** - Understand and fulfill customer requireme...

As a Customer Relationship Officer at MSM Unify, your role is crucial in promoting and selling our programs to potential students. You will be responsible for responding to inquiries, identifying suitable programs, and ensuring alignment with our business goals. Your primary focus will be on developing solid relationships, handling inbound queries, making outbound calls, analysing customer feedback, and maintaining accurate customer data records. Additionally, you will support the student journey, cross-sell products, and contribute to inbound and outbound sales activities. Key Responsibilities: - Develop and sustain relationships with prospective students and stakeholders. - Handle inbound ...

Role Overview: As a Sales Executive at the Apple Store in New Delhi, your main responsibility will be to engage with customers, provide product demonstrations, manage sales transactions, and ensure exceptional customer service. Additionally, you will need to maintain product knowledge, achieve sales targets, and contribute to enhancing the store experience through visual merchandising efforts. Key Responsibilities: - Engage with customers and provide product demonstrations - Manage sales transactions efficiently - Ensure excellent customer service throughout the shopping experience - Maintain and update product knowledge regularly - Achieve sales targets set by the management - Contribute to...

Role & responsibilities Managing and overseeing the entire sales support process in collaboration with the Team. Preparation and processing the sales quotations and ensuring timely forwarding to the Sales Team. Managing and submissions of the bids for the Tenders. Coordination closely with the Sales, Production and Dispatch Team for ensuring seamless process flow. Addressing and resolving the customer queries effectively. Coordinating with accounts team for outstanding and follow-up for the outstanding payments. Maintaining and managing all the entire sales documentation including the preparation of the Sales MIS. Preferred candidate profile Strong organisational and coordination skills. Abi...