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Specialist Customer Care Support

Specialist Customer Care Support

Barclays

0 - 3 years

2 - 5 Lacs

chennai

Posted:6 days ago| Platform:

Apply

Skills Required

bpo customer relationship customer service customer care kpo customer support quality analysis technical support voice process chat query resolution quality assurance email support non voice customer handling communication skills servicing crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Barclays is looking for Specialist Customer Care Support to join our team
Roles and Responsibility

Provide exceptional customer service and support to clients through various channels.
Resolve complex customer complaints and issues professionally and promptly.
Collaborate with internal teams to enhance overall customer experience.
Develop and implement process improvements to boost efficiency and effectiveness.
Analyze customer feedback and suggest changes to products or services.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Minimum years of experience in customer care support or related field.
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent interpersonal and analytical skills.
Proficient in using computer systems and software applications.
Strong attention to detail and organizational skills.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Barclays

Financial Services

Barclays

chennai

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Specialist Customer Care Support