15154 Customer Relationship Jobs - Page 11

As a Store Manager at our jewelry store located in Gurgaon Sec 14, your role will involve the following key responsibilities: - **Team Leadership:** - Supervise and lead the sales team, fostering a positive and high-performance work culture. - Provide guidance, support, and mentorship to team members. - Conduct regular team meetings to communicate goals and expectations. - **Customer Relationship:** - Ensure exceptional customer service and satisfaction. - Handle customer inquiries, feedback, and complaints effectively. - Build strong customer relationships to drive repeat business. - **Stock Management:** - Oversee inventory levels to ensure accurate stock management. - Coordinate with rele...

Hiring for an international process Location - Gurgaon 5 days working with night shifts Fresher's are welcome Salary - 20K To 30K Chat/voice process

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Expert What would you do? In the role of Recruiting Analyst, youll serve as the expert for candidate background check (BGC) verification across Latin America (LATAM). Your duties include overseeing relationships with external vendors and guaranteeing that all checks adhere to global recruitment standards. Youll take ownership of the process, engage regularly with stakeholders, and focus on improving efficiency through automation and ongoing enhancements. Collaboration with vendors is essenti...

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Expert What would you do? In the role of Recruiting Analyst, youll serve as the expert for candidate background check (BGC) verification across Latin America (LATAM). Your duties include overseeing relationships with external vendors and guaranteeing that all checks adhere to global recruitment standards. Youll take ownership of the process, engage regularly with stakeholders, and focus on improving efficiency through automation and ongoing enhancements. Collaboration with vendors is esse...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Salesforce Marketing Cloud Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product lifecycle. Your day will...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A Senior Analyst will be responsible for management o...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A Senior Analyst will be responsible for management o...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to per...

About The Role Skill required: Marketing Operations - Creative Design Designation: Creative Production Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and dim...

Mega Walk-in Drive at Apollo Telehealth Services Position: Customer Support Executive (Voice Process) Location: Salt Lake, Shaila Towers, 8th Floor, Kolkata Who Can Apply: Freshers and Experienced Candidates (1 to 4 years in Voice Process) Key Responsibilities: Identify customer needs, clarify information, research issues, and provide effective solutions. Follow communication scripts while handling different topics. Build sustainable relationships and engage customers with empathy. Maintain detailed records of all conversations in the call center database. Coordinate with various teams to ensure smooth service to customers. Requirements: Excellent command of English and Hindi (fluency is man...

Key Responsibilities Manage outbound and inbound calls efficiently and professionally. Provide accurate information regarding products, services, and offerings. Identify and assess customer needs to ensure high satisfaction levels . Proactively upsell products or services when opportunities arise. Build trust and rapport with customers through open and interactive communication. Offer appropriate solutions and alternatives within set timelines and follow up to ensure issue resolution. Maintain accurate client interaction logs and records in the CRM system. Stay updated on industry trends and best practices. Contribute to a positive, supportive, and goal-oriented team environment. Desired Can...

Webbitech is looking for Telemarketing Executive to join our dynamic team and embark on a rewarding career journey The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer needs and unders...

ICERTIS Solutions is looking for Senior Functional Consultant, Customer Support (Func) to join our dynamic team and embark on a rewarding career journey Understand and analyze the business processes and requirements Provide recommendations on the software solution that best fits the organization's needs Configure, customize, and test the software system to meet the organization's requirementsProvide training and support to end-users on the software systemIdentify and resolve issues and defects in the software system Collaborate with technical consultants and developers to ensure that the software system is implemented correctly and efficiently Develop documentation and user manuals for the s...

Berger Paints India Ltd ( British Paints Div ) is looking for Territory Sales Manager - Protecton to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shi...

Max Life Insurance Company Limited is looking for Associate Sales Manager to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aw...

Max Life Insurance Company Limited is looking for Relationship Associate to join our dynamic team and embark on a rewarding career journey A Relationship Associate in Bancassurance is a role within the banking sector that focuses on building and maintaining relationships with customers in relation to insurance products and services offered by the bank Bancassurance refers to the distribution of insurance products through banks, leveraging their existing customer base and distribution channels Here are the key responsibilities of a Relationship Associate in BancassuranceCustomer Relationship Management Relationship Associates in Bancassurance establish and maintain strong relationships with b...

Conduct market research and travel across Gujarat to identify potential clients such as government offices, police stations, and hotels, along with business opportunities in the event production industry Approach and meet potential clients to promote our services, including video streaming, photography, webcasting, etc. Approach skilled cameramen, videographers, and technicians for event production across various districts in Gujarat. Build and maintain strong relationships with existing and potential customers. Negotiate contracts and close deals to meet sales targets. Organize and participate in promotional events and activities. Keep accurate records of sales activities and customer inter...

Process :- Kotak Bank Voice Process Salary: 10,000 To 23,000 CTC Freshers and experience both can apply Good communication Pick and drop from Thane station to office Location: ETPL, Thane west Required Candidate profile Min qualification- HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sakshi ; 8432537262 Perks and benefits High Incentives and growth opportunities.

Handling Existing Clients, Followup on collections, Maintaining MIS Reports, Coordinating with Banks, Coordinating with legal and sales team, Regular work progress updates to clients. Note: Real estate experience is mandatory. Call: 8977756377 - HR

Customer relationship management • Proactively develops and creates customer relationships in his/her area of responsibility • Is accountable for developing KONE position in his/her customer base or market area • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) • Ensures customer satisfaction and solves complaints with the rest of KONE team • Documents the customer and contact information, maintains customer data Sell • Proactively generates opportunities from outside current customer base • Handles RFQs • Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets • Is accountable for findin...

ZFunds is looking for enthusiastic Customer Support Executives to join our growing team! If youre passionate about helping customers, solving problems, and working in a fast-paced finance domain, wed love to meet you. Responsibilities: Handle customer queries via calls, emails, and chat with accuracy and professionalism. Provide timely and effective support to ensure high customer satisfaction. Maintain and nurture strong customer relationships. Collaborate with internal teams for issue resolution. Understand Mutual Fund products to assist customers efficiently. Ensure compliance with company and regulatory standards Requirements: Minimum 1 year of experience in Customer Service (voice). Fin...

We are looking for a highly skilled and experienced Customer Relationship Manager to join our team at Shital Motors. The ideal candidate will have a strong background in customer relationship management and excellent communication skills. Roles and Responsibility Develop and implement effective customer relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with customers to increase loyalty and retention. Identify and pursue new business opportunities to drive revenue growth. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze customer feedback and market trends to improve products and services. Provide except...

We are looking for a highly skilled and experienced professional to join our team as a Sky Service Cards - RM-Sky Channel-Contact Centre Inbound in Kotak Mahindra Bank Limited. The ideal candidate will have a strong background in customer service and sales, with excellent communication and problem-solving skills. Roles and Responsibility Handle inbound calls from customers and provide timely and effective solutions to their queries. Respond to customer complaints and concerns professionally and courteously. Provide product information and promote banking services to customers. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurat...

Database Management: Managing customer data, including contact details, purchase history, interactions, and preferences, within the CRM system. Data Entry and Maintenance: Ensuring accurate and up-to-date data entry into the CRM system, including new customer records and updating existing ones. Customer Segmentation: Analyzing customer data to segment the customer base based on various criteria, such as demographics, buying behavior, and preferences. Customer Communication: Coordinating and managing communication with customers through various channels, such as email, phone, or direct mail. Customer Engagement: Developing strategies to engage customers, such as personalized offers, loyalty p...

Role & responsibilities Key responsibilities Team leadership: Lead, mentor, and manage the CRM team to ensure high performance and adherence to company standards. Client relationship management: Act as the main point of contact for clients, addressing inquiries, complaints, and escalations to ensure timely and effective resolution. Internal coordination: Collaborate with sales, marketing, project management, and supply chain teams to ensure seamless communication and project alignment. Client communication: Keep clients informed about project progress, including construction updates and handover phases. Strategy and process improvement: Develop and implement customer service policies and str...