15154 Customer Relationship Jobs - Page 8

Responsibilities: Identify & engage with researchers, academicians, & institutions. Promote publication and academic services globally. Retain clients through regular engagement and updates. Follow up with clients to maintain strong relationships.

About The Role Skill required: Omnichannel - Customer Communications Designation: Inbound Sales Representative Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and...

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. The team helps assess, design, buil...

Interested Candidates can connect me : HR Neetu Mehta (7042547373) We're hiring Customer Service Consultant Customer Service Consultant Location : Gurgaon Language : Hindi/English Experience 0 to 3 Years About the job We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. Your contribution in PB's journey Your knowledge & expertise that we need Providing customer support over the phone or an Email Should be confident & dynamic Excellent interpersonal and listening skills Strong customer focus Reaching productivity that meets job standards, while working with speed and accuracy Quick understanding G...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform...

Title- Health Care Process (Voice Support) (Work From Office) Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Salary Range: 2.0 LPA 2.7 LPA (based on experience skills) Shift Duration: 10 Hours Cab Facility: Not Available Shift Timing: Males: Rotational Shifts Females: Day Shift(Rotational) Eligibility Criteria: Qualification: 10+2 / Graduate (Any Stream) Preferred: Candidates from Medical, Science, or Health Care background will be given first preference Age Limit: Candidates 30 years and above are not eligible Experience : Freshers & Experienced candidates can apply Communication: Good verbal and written communication skills Profiles with additional Languages are open Job Res...

Customer Care Executive - Job Description Job Opportunity: Customer Care Executive Eligibility: Graduates or Undergraduates with at least 1 year of experience in an International BPO Freshers are also welcome to apply Experienced candidates may be eligible for up to a 30% salary hike based on market standards Key Responsibilities: Respond to customer inquiries via calls, emails, and chat Handle both inbound and outbound communication across multiple channels Maintain a positive and energetic attitude while interacting with customers Shifts & Work Schedule: Rotational Shifts Rotational Weekly Offs (5 days work, 2 days off) Perks & Benefits: Both-way cab facility Monthly performance incentives...

Role & responsibilities : 1. Cold Calling & Lead Generation Call potential clients from provided databases or directories. Introduce the agencys marketing services (digital marketing, social media, branding, etc.). Identify interested prospects and pass qualified leads to the sales or marketing manager. 2. Client Follow-ups Follow up on leads generated from ads, social media, or campaigns. Maintain communication with interested clients via phone, WhatsApp, or email. Schedule meetings or demos for the business development team. 3. Database Management Update lead status in Excel sheets. Maintain accurate records of calls, conversations, and outcomes. 4. Customer Relationship Handle inquiries p...

JD Account Management- Executive Job Responsibilities: Client Servicing Key Responsibility: Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner Coordinate with respective stake holders for cashless claim settlement and resolution Explain claim decisions, deductions and provide status updates clearly to customers and agents. Escalate unresolved issues following the defined escalation matrix to get quicker resolutions & communicate the same to the customers. Receive and verify the completeness of claim documents; advise on any pending or missing documents. Coordinate with the inward team for claim registration and ensure proper documentation flo...

Handle customer queries through calls Achieve daily and weekly targets assigned by the team leader. Maintain records of customer interactions and follow-ups Share CV; HR Simran 6303419205 Required Candidate profile Freshers and experienced candidates are welcome. Willing to work in a day shift /Rotational shifts Immediate joiners preferred. 12th to Any degree Female /male Perks and benefits Incentives Friendly work environment Career growth

,We are seeking enthusiastic and customer oriented Home Testing Officers to conduct home-based eye testing and vision assessments for customers. The role involves visiting assigned customers homes, performing eye check-ups using provided tools, showcasing different lenses, and assisting them in choosing the best eyewear options. Comprehensive training will be provided to all selected candidates. Key Roles and Responsibilities: This is a field work and you have to visit customers homes. Conduct basic eye and vision tests using company-provided equipment which is 20 Kg Bag Explain test results and recommend suitable lenses or eyewear products. Showcase and demonstrate various lens and frame op...

Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns ...

Monitor team performance and provide coaching, training, and feedback. Handle escalations and resolve customer or operational issues promptly. Ensure adherence to company policies, quality standards, and compliance guidelines. Prepare and analyze performance reports and metrics to identify improvement areas. Collaborate with other departments to streamline processes and enhance service delivery. Conduct regular team meetings and maintain clear communication with the team.

1. Customer Support & Issue Resolution Team Management AMC Mngmnt Installation & Commissioning Inventory & Spare Parts Management Quality Assurance & Customer Satisfaction Training & Knowledge Sharing Budgeting & Cost Control Revenue Generation Annual bonus Provident fund Health insurance

It's an outbound and inbound voice regarding sales / collection & customer support. Ability to handle calls & give prompt solutions to the customer. Escalate the customer concerns to higher department. Only "Immediate Joiners" preferable. Required Candidate profile Freshers and experienced candidates eligible Immediate joiners preferred. 12th /Diploma/ Any degree Language Known: English is a must along with any one regional language Contact HR Sharoan-9965581861 Perks and benefits Incentives ESI & EPF Career growth

Job Description: Store Manager Position Title: Store Manager Location : Bangalore Experience: 3+ years Reports To: Cluster Business Manager We are seeking a highly motivated and experienced Store Manager to oversee operations, manage client relationships, and drive business growth in the Bangalore area. The ideal candidate will have a strong background in business knowledge, client management, and stakeholder management. This role requires extensive travel, excellent negotiation skills, and the ability to build and lead a high-performing team. Key Responsibilities: Leverage in-depth understanding of industry trends and market dynamics to inform strategic decisions and drive business growth. ...

JOB DESCRIPTION: Roles & Responsibilities: Responsible for the post-sales front-end as well as back-end activities from the office, starting from booking till possession. Responsible for obtaining approvals from HOD and management on new bookings after getting the first-level verification from the project team. Monitoring and auditing of new booking compliances, and process monitoring like welcome calls, mail, and couriers' timely delivery. Monitoring of requests sent to the backend team and making sure it is completed with accuracy and on time. Monitoring of files and records of new and old bookings. Every document should be recorded in a file and scanned. Follow-up with customers through c...

Boeing is currently looking for a Lead Fie ld Service Representative to join their team in Mumbai, India. Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. This Boeing Field Service Representative position is ideally suited to professionals with aviation industry experience looking for career growth, enhancement, and challenges within the aviation industry. The chosen candidate will provide on-site company and remote representation and technical support to Boeing airline customers based in and transiting throu...

Lead technical sales strategy Manage techno-commercial projects Competitor and market intelligence Maximize revenue through effective pricing strategies Develop customer relationships Forecasting and Reporting Specification of solutions in consultants.

New business opportunities Generating leads Build client relationships to drive company growth and revenue. Develop sales strategies, creating & presenting proposals, negotiating contracts, and managing client accounts to achieve long-term growth. Required Candidate profile managing customer relationships and supporting business growth through data analysis and strategy. Tracking customer data, analyzing trends, and implementing campaigns to improve customer satisfaction

Role & responsibilities A Customer Service Associate's primary roles and responsibilities revolve around providing excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction, while also maintaining a positive company image. Preferred candidate profile For a Customer Service Associate role, employers in Navi Mumbai, Maharashtra, generally prefer candidates with strong communication and interpersonal skills, a willingness to learn, and the ability to handle customer inquiries and resolve issues effectively. Regards, Mohammad Saif Call now on +918618423116

Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions. Work Experience : - Min 6 months of experience Job Location : - Building 9, Gigaplex IT Park, Airoli Navi Mumbai

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 count...

We are looking for a skilled professional to join our team as a Sr. Executive with 4-7 years of experience in the Pharmaceutical & Life Sciences industry, specifically at Auxilla Pharmaceuticals. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Collaborate with cross-functional teams to drive growth and improvement. Analyze market trends and competitor activity to identify opportunities. Build and maintain strong relationships with key stakeholders and customers. Manage and lead high-performing teams to achieve exceptional results. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Prove...

Role Summary The Team Leader is responsible for supervising, motivating, and guiding a team to achieve operational goals, maintain quality standards, and deliver excellent performance. This role requires strong leadership, communication, and problem-solving skills to ensure smooth workflow and team development. Key Responsibilities Lead, motivate, and support a team to meet or exceed performance targets. Plan and delegate daily tasks, ensuring workload is distributed effectively. Monitor team performance through KPIs and provide constructive feedback. Conduct regular team meetings to communicate goals, updates, and expectations. Resolve operational challenges and escalate issues when necessa...