Customer Relations Manager

Job description

Vitti Living – Contemporary Furniture

We’re seeking a passionate, articulate brand representative who deeply understands our consumers and embodies the essence of Vitti Living.

Key Responsibilities:

• Act as the face and voice of the brand within the store – a true custodian of Vitti Living.
• Build lasting consumer relationships and provide a thoughtful, welcoming in-store experience.
• Ensure all showroom activities and communication align with the brand’s philosophy and tone.
• Execute and support marketing initiatives on-ground – from product launches to seasonal campaigns.
• Drive customer engagement, balancing sales targets with brand building.
• Monitor and report customer insights, preferences, and feedback to the marketing and product teams.
• Track competitor activity and trends to inform brand and store strategies.
• Collaborate with internal teams and local partners to amplify brand visibility and recall.
• Maintain store presentation, ambience, and service in line with brand standards.
• Think long-term – contribute ideas that sustain and grow the brand’s presence and equity.

Requirements:

• Excellent communication skills and proficiency in English.
• Prior experience in branding, retail marketing, store management or customer-facing roles.
• Strong aesthetic sensibility and attention to detail.
• A proactive, consumer-first mindset.
• Understanding of the premium/luxury lifestyle space is a plus.

Note- Interested candidates pls share your resume to Email-hr@vittiliving.com or 9154941449

Job Types: Full-time, Permanent

Experience: 2-5 years

• Brand Evangelist: 2-5 years (Preferred)

Job Type: Full-time

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Work Location: In person

Job Type: Full-time

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Work Location: In person