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Customer Relations Executive

Dictumnet Legal And Compliance Consulting Private Limited

0 - 4 years

0 Lacs

kochi kerala

Posted:18 hours ago| Platform: Shine logo

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Skills Required

client interaction sales support appointment scheduling client onboarding relationship building customer relation followup calls appointment fixing outgoing calls lead followup service offerings call records maintenance client details management inquiry handling sales collaboration english proficiency

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be a vital part of the team as a Customer Relation Executive, responsible for interacting with clients, making follow-up calls, fixing appointments, and supporting basic sales activities. Training will be provided, making this role suitable for freshers who are eager to learn and grow in the field. Key Responsibilities: - Making outgoing calls to prospective and existing clients - Following up on leads and scheduling appointments for meetings or demos - Assisting in explaining basic service offerings to clients over the phone - Maintaining call records and client details - Handling incoming inquiries with politeness and professionalism - Collaborating with the sales and operations team to support client onboarding - Focusing on building and maintaining positive relationships with clients Qualification Required: - Proficiency in English - Full-time, permanent position with a day shift schedule - Work location will be in person (Note: Omitted additional details of the company as it was not provided in the job description),

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Customer Relations Executive