Chennai, Tamil Nadu
INR Not disclosed
On-site
Full Time
VOC Automotive India Pvt Ltd is seeking a skilled and detail-oriented Billing Person to join our finance team. The ideal candidate will be responsible for generating and managing invoices, ensuring that all billing information is accurate, and maintaining smooth transactions with customers and vendors. Key Responsibilities: Generate and issue invoices for products and services provided. Verify accuracy of billing information, including amounts, taxes, and payment terms. Maintain billing records and update information as needed. Work closely with the sales and inventory teams to ensure correct pricing and order details. Address billing discrepancies and resolve issues with customers and vendors in a timely manner. Monitor outstanding accounts and follow up on overdue payments. Provide excellent customer service by addressing inquiries related to billing and payment status. Requirements: Bachelor's degree in Accounting, Finance, or a related field. Experience at least 0 -2 years of experience in billing, accounting, or finance. Strong understanding of billing procedures and financial systems. Proficient in MS Office Suite (Excel, Word, Outlook) and accounting software. Familiarity with ERP or other accounting software. Job Type: Full-time Pay: ₹10,000.00 - ₹21,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Thiruvananthapuram, Kerala
INR Not disclosed
On-site
Full Time
Job Title: Service Incharge Job Summary: VOC Automotive India is looking for an experienced and motivated Service Incharge to lead our service operations. The ideal candidate should have a background in the two-wheeler automotive industry, with experience as a Service Advisor, Incharge, or Service Manager. Key Responsibilities: Oversee daily operations of the service department. Manage service advisors, technicians, and support staff to ensure efficient workflow. Monitor service quality and ensure customer satisfaction. Coordinate with spare parts department for timely availability of parts. Maintain service records and generate reports for management review. Ensure adherence to company policies, safety standards, and OEM guidelines. Requirements: Experience: 4 to 10 years in the two-wheeler automotive industry. Education: Bachelor’s degree or Diploma in Automobile Engineering or a related field. Strong communication and team management skills. Customer-oriented with good problem-solving ability. What We Offer: Competitive salary package. Supportive and professional work culture. Growth and career advancement opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹22,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Malayalam (Preferred) Tamil (Preferred) English (Preferred) Location: Trivandrum, Kerala (Preferred) Work Location: In person
Vijayawāda
INR 0.258 - 0.354 Lacs P.A.
On-site
Full Time
Responsibilities Training and Development : Develop and deliver training programs for two-wheeler technicians and mechanics, covering vehicle diagnostics, maintenance, and repair techniques. Conduct theoretical and practical sessions to teach the proper techniques for troubleshooting, fault detection, and repairing two-wheeler systems. Develop training materials, manuals, and guides that are easy to understand and use by trainees. Technical Knowledge Transfer : Stay up-to-date with the latest technologies, trends, and advancements in the two-wheeler industry. Provide hands-on demonstrations of technical tasks such as engine repairs, electrical systems troubleshooting, and other common repairs and servicing. Teach trainees how to use diagnostic tools and other equipment to accurately assess and repair vehicles. Quality Control & Safety : Ensure that trainees follow safety protocols and industry standards during practical training sessions. Perform quality checks and assessments of completed work by trainees. Monitor and evaluate the progress of trainees, providing feedback and coaching as needed. Product and Service Support : Act as a subject matter expert on two-wheeler products and technologies for internal staff or customers. Provide technical support for service centers or dealerships, helping to resolve complex technical issues. Customer Interactions : Communicate effectively with customers regarding service needs, and help them understand the technical aspects of their two-wheeled vehicles. Offer post-training support to ensure that knowledge and skills are retained and applied properly on the job. Reporting and Documentation : Maintain accurate records of training programs, attendance, evaluations, and feedback. Regularly report on training outcomes and areas for improvement. Requirements : Educational Qualifications : Bachelor's or diploma in Mechanical Engineering, Automotive Engineering, or related field. Experience : Minimum of 3-5 years of experience in two-wheeler mechanics or a similar technical role. Proven experience in training or teaching technical subjects related to two-wheelers. Skills : Strong technical knowledge of two-wheeler systems (engines, transmissions, electrical systems, etc.). Excellent communication and presentation skills. Ability to explain complex technical concepts to a diverse audience. Patience and adaptability in a training environment. Good problem-solving abilities and attention to detail. Certifications : Certification in relevant two-wheeler mechanics or training programs (e.g., OEM certifications, technical certifications from recognized institutions) would be a plus. Additional Qualities : Passion for two-wheeler mechanics and technology. Ability to work independently and in a team environment. Strong organizational skills to manage multiple training programs and schedules Job Types: Full-time, Fresher Pay: ₹25,800.00 - ₹35,400.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person
Bengaluru, Karnataka
INR 0.15 - 0.25 Lacs P.A.
On-site
Full Time
We are seeking a dynamic and results-driven Customer Relationship Executive (CRE) to handle B2B sales for our two-wheeler insurance division. The CRE will be responsible for building and managing strong business relationships with dealerships, vehicle retailers, and other business partners to drive two-wheeler insurance sales. This role requires a combination of fieldwork, account management, and sales performance tracking. Key Responsibilities: Drive two-wheeler insurance sales through dealer and partner networks. Maintain strong relationships with existing B2B clients to ensure recurring business. Provide training and support to dealership staff on insurance offerings, portal usage, and process flows. Monitor sales performance and achieve monthly targets and KPIs. Act as a liaison between the company and its B2B partners for query resolution, documentation, and policy issuance. Regularly visit partner locations to ensure service quality and gather feedback. Prepare and submit daily/weekly sales reports to the Sales Manager. Requirements: Education: Graduate in any discipline (preferred: Commerce, Business, or Insurance-related fields). Experience: 1-3 years in insurance sales, preferably in two-wheeler or auto insurance; B2B experience is a plus. Skills: Strong communication and interpersonal skills. Basic knowledge of insurance products and processes. Familiarity with insurance CRM/portal systems is an advantage. Target-driven mindset with a customer-centric approach. Benefits: Insurance cover Training & development programs Career growth opportunities Reporting To: Sales Manager / Area Sales Manager – Insurance Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person
Chennai
INR 0.32 - 0.45 Lacs P.A.
On-site
Full Time
We are seeking a detail-oriented and proactive Parts Manager to oversee the inventory and distribution of parts within our organization. The ideal candidate will be responsible for maintaining optimal inventory levels, ensuring timely availability of parts for service and repair jobs, and delivering excellent customer service. The Parts Manager will also be in charge of pricing, purchasing, and managing department personnel to optimize operations and profitability. Key Responsibilities: 1. Inventory Management: o Forecast parts demand and maintain optimal inventory levels. o Monitor and update the parts inventory to prevent shortages or overstocking. o Ensure proper labeling, storage, and organization of parts. 2. Procurement & Ordering: o Order parts as needed while considering pricing, availability, and demand. o Oversee special orders and ensure timely arrival of required components. o Develop relationships with suppliers to negotiate favorable terms and ensure quality products. 3. Customer Service & Sales: o Assist customers in identifying and purchasing the correct parts. o Provide expert guidance and recommendations on parts compatibility and usage. o Ensure customer satisfaction by handling inquiries, issues, and returns efficiently. 4. Collaboration & Coordination: o Work closely with service managers and technicians to ensure necessary parts are available for repair jobs. o Communicate effectively with the sales team regarding part availability and pricing. 5. Pricing & Profitability: o Develop competitive pricing strategies to balance profitability and customer satisfaction. o Monitor market trends and adjust pricing accordingly. Qualifications & Skills: · Proven experience as a Parts Manager or in a related role within automotive, industrial, or mechanical industries. · Strong knowledge of inventory management and procurement processes. · Excellent customer service and sales skills. · Strong analytical and problem-solving abilities. · Proficiency in inventory management software and Microsoft Office Suite. · Leadership and team management experience. · Ability to work efficiently in a fast-paced environment. Education & Experience: · High school diploma or equivalent required; a degree in business management, logistics, or a related field is a plus. · Minimum of 3-5 years of experience in parts management or a related field. Work Environment: · Office and warehouse setting with occasional customer interactions. · Some lifting and handling of parts may be required. This role is essential in ensuring seamless operations within our parts department. If you are a motivated individual with a passion for efficiency and customer service, we encourage you to apply. Job Types: Full-time, Fresher, Internship Pay: ₹32,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person
Chennai
INR 0.1 - 0.21 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt. Ltd. is looking for passionate and customer Service Advisors to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle service needs, providing accurate service recommendations, and ensuring excellent customer experience. Key Requirements: ● Experience as a Service Advisor or in a similar customer-facing role within the automotive industry. ● Maintain accurate service cost estimates service records, ensure timely service completion and manage service workflow. ● In-depth knowledge of vehicle maintenance and repair processes. ● Inform servicing date, promote additional services and products to customers. ● Customer-centric mindset with the ability to build and maintain strong relationships. ● Ability to multitask and manage time effectively in a fast-paced environment. ● Excellent problem-solving abilities and interpersonal skills ● Technical certifications or automotive knowledge is a plus. Qualifications: ● Bachelor's degree, Diploma or equivalent; automotive certifications are preferred. ● 1-3 years of experience in an automotive service advisor role (freshers may also apply with relevant training). ● Ability to work flexible hours based on customer demand. Job Type: Full-time Pay: ₹10,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Tamil (Preferred) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person
Chennai, Tamil Nadu
INR Not disclosed
On-site
Full Time
VOC Automotive India Pvt. Ltd. is looking for passionate and customer Service Advisors to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle service needs, providing accurate service recommendations, and ensuring excellent customer experience. Key Requirements: ● Experience as a Service Advisor or in a similar customer-facing role within the automotive industry. ● Maintain accurate service cost estimates service records, ensure timely service completion and manage service workflow. ● In-depth knowledge of vehicle maintenance and repair processes. ● Inform servicing date, promote additional services and products to customers. ● Customer-centric mindset with the ability to build and maintain strong relationships. ● Ability to multitask and manage time effectively in a fast-paced environment. ● Excellent problem-solving abilities and interpersonal skills ● Technical certifications or automotive knowledge is a plus. Qualifications: ● Bachelor's degree, Diploma or equivalent; automotive certifications are preferred. ● 1-3 years of experience in an automotive service advisor role (freshers may also apply with relevant training). ● Ability to work flexible hours based on customer demand. Job Type: Full-time Pay: ₹10,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Tamil (Preferred) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person
Kollam, Kerala
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is hiring a dynamic and detail-driven Insurance Executive . The ideal candidate will be responsible for driving insurance-related activities and liaising with dealerships to ensure seamless policy processing and customer support. Key Responsibilities: Coordinate with dealerships for motor insurance operations Drive insurance sales and renewals Ensure end-to-end documentation and customer follow-up Build and maintain strong partner relationships Requirements: Prior experience in insurance or automotive domain is a strong advantage Excellent communication, negotiation, and coordination skills Self-motivated with a proactive work ethic. Background in automotive, insurance, or sales-related roles is a strong advantage Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Kannada (Preferred) Tamil (Preferred) English (Preferred) Work Location: In person
Bengaluru, Karnataka
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is looking for a motivated and customer-focused Sales Executive to join our growing team. The ideal candidate will have prior experience in handling high call volumes and engaging with customers across both voice and digital platforms. Key Responsibilities: Handle 100+ inbound and outbound calls per day Manage customer interactions via chatbot and other digital channels Follow up with leads and convert them into successful sales Maintain accurate records of interactions and update internal systems Preferred Skills & Experience: 6+ months of experience in telecalling, telesales, or customer service Familiarity with CRM tools and basic reporting Background in automotive services, insurance, or sales domains will be an added advantage Strong communication and persuasive skills Ability to thrive in a fast-paced, target-driven environment . Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Kannada (Required) Tamil (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9606471606
Ramamurthy Nagar, Bengaluru, Karnataka
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is hiring a dynamic and detail-driven Insurance Executive . The ideal candidate will be responsible for driving insurance-related activities and liaising with dealerships to ensure seamless policy processing and customer support. Key Responsibilities: Coordinate with dealerships for motor insurance operations Drive insurance sales and renewals Ensure end-to-end documentation and customer follow-up Build and maintain strong partner relationships Requirements: Prior experience in insurance or automotive domain is a strong advantage Excellent communication, negotiation, and coordination skills Self-motivated with a proactive work ethic. Background in automotive, insurance, or sales-related roles is a strong advantage Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Kannada (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9606471606
Bengaluru, Karnataka
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is seeking a proactive and detail-oriented Sales & Support Executive to assist the sales team in daily operations. The ideal candidate should be experienced in handling high call volumes, managing digital communication, and supporting lead conversion efforts. Key Responsibilities: Make and manage inbound and outbound calls daily Engage with customers through chatbot and other communication tools Support the sales team by following up on leads and updating records Coordinate with internal teams to ensure smooth customer interactions Maintain CRM entries and ensure data accuracy Preferred Skills & Experience: Minimum 6 months experience in sales support, telecalling, or customer handling Background in automotive, insurance, or sales-related roles is a strong advantage Strong verbal and written communication skills Comfortable working in a high-volume, target-driven environment Basic knowledge of CRM or lead management systems Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: English (Preferred) Kannada (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9606471606
India
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is hiring a dynamic and detail-driven Insurance Executive . The ideal candidate will be responsible for driving insurance-related activities and liaising with dealerships to ensure seamless policy processing and customer support. Key Responsibilities: Coordinate with dealerships for motor insurance operations Drive insurance sales and renewals Ensure end-to-end documentation and customer follow-up Build and maintain strong partner relationships Requirements: Prior experience in insurance or automotive domain is a strong advantage Excellent communication, negotiation, and coordination skills Self-motivated with a proactive work ethic. Background in automotive, insurance, or sales-related roles is a strong advantage Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Kannada (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9606471606
Bengaluru
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is seeking a proactive and detail-oriented Sales & Support Executive to assist the sales team in daily operations. The ideal candidate should be experienced in handling high call volumes, managing digital communication, and supporting lead conversion efforts. Key Responsibilities: Make and manage inbound and outbound calls daily Engage with customers through chatbot and other communication tools Support the sales team by following up on leads and updating records Coordinate with internal teams to ensure smooth customer interactions Maintain CRM entries and ensure data accuracy Preferred Skills & Experience: Minimum 6 months experience in sales support, telecalling, or customer handling Background in automotive, insurance, or sales-related roles is a strong advantage Strong verbal and written communication skills Comfortable working in a high-volume, target-driven environment Basic knowledge of CRM or lead management systems Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: English (Preferred) Kannada (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9606471606
Kollam
INR 0.135 - 0.335 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is hiring a dynamic and detail-driven Insurance Executive . The ideal candidate will be responsible for driving insurance-related activities and liaising with dealerships to ensure seamless policy processing and customer support. Key Responsibilities: Coordinate with dealerships for motor insurance operations Drive insurance sales and renewals Ensure end-to-end documentation and customer follow-up Build and maintain strong partner relationships Requirements: Prior experience in insurance or automotive domain is a strong advantage Excellent communication, negotiation, and coordination skills Self-motivated with a proactive work ethic. Background in automotive, insurance, or sales-related roles is a strong advantage Job Type: Full-time Pay: ₹13,500.00 - ₹33,500.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Kannada (Preferred) Tamil (Preferred) English (Preferred) Work Location: In person
Thrissur
INR 0.45 - 0.5 Lacs P.A.
On-site
Full Time
Job Summary: The Dealer Development Manager is responsible for expanding, managing, and optimizing the dealership network. This role involves identifying new dealership opportunities, ensuring dealer compliance with company standards, and driving overall dealer performance to enhance sales, profitability, and brand presence. Key Responsibilities: 1. Dealer Network Expansion & Development Identify and evaluate potential dealership locations and partners based on market analysis. Develop and implement strategies for dealership network growth. Conduct feasibility studies for new dealership openings and recommend expansion plans. Negotiate and finalize dealership agreements in line with company policies. 2. Dealer Performance & Relationship Management Monitor dealer sales, financial performance, and customer satisfaction levels. Develop and execute dealer engagement and support programs. Conduct regular dealer audits, visits, and performance reviews. Act as the main point of contact for dealership-related concerns and escalations. 3. Compliance & Standards Enforcement Ensure that all dealers comply with brand guidelines, operational standards, and legal requirements. Work with the legal and compliance teams to maintain dealership contracts and agreements. Monitor dealer facility standards, staffing, and operational procedures. 4. Training & Capacity Building Develop and implement training programs for dealership sales, service, and operations teams. Provide dealers with insights on best practices in customer service, sales techniques, and business operations. Keep dealerships informed about new product launches, marketing initiatives, and industry trends. 5. Marketing & Brand Promotion Support dealers in executing local marketing campaigns and customer engagement activities. Ensure dealers adhere to brand identity and promotional strategies. Collaborate with marketing teams for dealer-based events and campaigns. 7. Conflict Resolution & Problem-Solving Address and resolve dealership operational issues, disputes, and performance challenges. Provide support in legal and financial matters related to dealerships. Implement corrective action plans for underperforming dealers. Key Skills & Qualifications: ✅ Bachelor’s/Master’s degree in Business Administration, Marketing, or a related field. ✅ 5+ years of experience in dealer development, network expansion, or sales management in the automobile industry. ✅ Strong negotiation, relationship management, and communication skills. ✅ Knowledge of dealership operations, automotive sales, and franchise laws. ✅ Ability to analyze sales data, market trends, and financial reports. ✅ Willingness to travel frequently for dealer visits and market assessments. Job Types: Full-time, Fresher Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person
Bengaluru, Karnataka
INR 1.86 - 4.8 Lacs P.A.
On-site
Full Time
Job Summary: VOC Automotive India is seeking dynamic and results-driven Tele Sales Executives to join our Insurance division. The ideal candidate will be responsible for promoting and selling motor insurance products over the phone, managing customer interactions, and driving sales conversions. Prior experience in insurance sales will be considered an added advantage. Key Responsibilities: Conduct outbound calls to prospective and existing customers Explain insurance products clearly and effectively Understand customer needs and recommend suitable insurance solutions Achieve assigned sales targets and KPIs Maintain accurate records of customer interactions and sales activities Follow up with leads and ensure timely closure of sales Qualifications & Requirements: Minimum education: Diploma / Graduate Proven experience in tele sales; insurance sales experience preferred Strong communication, negotiation, and interpersonal skills Basic computer proficiency and familiarity with CRM tools What We Offer: Competitive salary and incentives Professional work environment Opportunity for career growth in the insurance and automotive sector Job Types: Full-time, Fresher Pay: ₹15,500.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Tamil (Preferred) Kannada (Preferred) Work Location: In person
Bengaluru, Karnataka
INR 1.8 - 4.8 Lacs P.A.
On-site
Full Time
Job Description: VOC Automotive India is hiring Tele Sales Executives for its Insurance division. The role involves contacting potential customers, explaining insurance products (motor/vehicle), and closing sales over the phone. Prior experience in insurance or tele sales will be an added advantage. Key Responsibilities: Make outbound calls to leads and existing customers Promote and sell motor/vehicle insurance products Handle customer queries and provide product information Achieve daily/weekly sales targets Requirements: Good communication and persuasion skills Prior insurance sales experience preferred Basic computer knowledge Minimum qualification: Diploma/Graduate. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Language: Hindi (Preferred) English (Preferred) Kannada (Preferred) Tamil (Preferred) Work Location: In person
Bengaluru, Karnataka
INR 2.16 - 3.54 Lacs P.A.
On-site
Full Time
We are seeking a dynamic and motivated Sales Associate Executive to join our growing team. The ideal candidate will be responsible for generating leads, converting prospects into customers, and providing an excellent buying experience. This role demands strong communication skills, customer focus, and a passion for the automotive industry. Key Responsibilities: Identify and develop new customer leads through cold calling, networking, and client referrals Maintain relationships with existing clients and ensure high levels of customer satisfaction Explain product features and benefits to potential customers Assist customers in vehicle selection based on their needs and preferences Prepare and process sales documentation and ensure timely follow-up Achieve monthly and quarterly sales targets Stay updated with automotive trends and product knowledge Coordinate with internal teams (finance, service, delivery) to ensure smooth customer experience Requirements: Bachelor's degree in Business, Marketing, or related field preferred 1-3 years of experience in sales, preferably in the automotive sector Strong interpersonal and communication skills Self-motivated with a results-driven approach Proficiency in MS Office and CRM software is a plus Benefits: Competitive salary and performance-based incentives Professional growth and training opportunities Employee discounts on products and services Supportive team environment Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹29,500.00 per month Benefits: Cell phone reimbursement Life insurance Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9606471606
Erode, Tamil Nadu
INR 1.86 - 4.26 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt. Ltd. is seeking a dedicated and customer-focused Customer Service Advisor to join our team. The ideal candidate will be responsible for handling customer inquiries, coordinating service appointments, and ensuring a high level of customer satisfaction throughout the service process. Key Responsibilities: Greet and assist customers in person, via phone, or email. Schedule and manage service appointments efficiently. Provide accurate information about services, pricing, and timelines. Liaise between customers and the service department to ensure timely updates. Handle customer complaints and resolve issues promptly and professionally. Maintain service records and customer feedback for continuous improvement. Qualifications: Bachelor's degree or equivalent. Prior experience in automotive customer service is preferred. Excellent communication and interpersonal skills. Proficient in MS Office and basic CRM tools. Ability to multitask and remain calm under pressure. Job Types: Full-time, Fresher Pay: ₹15,500.00 - ₹35,500.00 per month Benefits: Cell phone reimbursement Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9606471606
Thrissur, Kerala
INR 1.44 - 1.92 Lacs P.A.
On-site
Full Time
VOC Automotive India Pvt Ltd is seeking a dynamic and driven Customer Relations Executive (CRE) to join our fast-growing team. The ideal candidate should have strong communication skills, the ability to build customer relationships, and a passion for helping us grow our franchise network. This role involves making outbound calls, conducting customer presentations (video and in-person), and supporting dealer development initiatives. Key Responsibilities: Make 100 outbound calls daily to potential customers and leads. Build and maintain a minimum of 5 qualified prospects per day. Conduct online video presentations and Face-to-Face meetings . Follow up with prospects and assist them through the sales and onboarding process. Support dealer network development by helping identify and onboard new franchise partners . Maintain detailed records of customer interactions in CRM software. Provide excellent post-sales customer service and relationship management. Requirements: Bachelor’s degree in Business, Marketing, or related field . Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Malayalam (Preferred) Tamil (Preferred) Work Location: In person
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