64 Customer Relation Jobs

As a Customer Relation Executive at our company, your role will involve making outbound calls to potential customers in order to promote our apartment projects. You will be responsible for generating leads, following up with interested customers, and providing them with detailed information about our projects, including pricing and amenities. It will be essential for you to meet daily call targets and lead generation goals to contribute to our sales team's success. Key Responsibilities: - Make outbound calls to potential customers to promote apartment projects - Generate leads and effectively follow up with interested customers - Provide detailed information about apartment projects, pricing, and amenities - Meet daily call targets and lead generation goals Qualifications Required: - 1-3 years of experience in telecalling or sales - 1 year experience in real estate preferred - Working knowledge in MS Word and Excel is an added advantage - Good communication and persuasion skills In addition to the job role and responsibilities, the company offers a competitive salary as per market norms. The job is full-time and permanent, with benefits including health insurance. The work location is in person, providing you with a dynamic and engaging environment to excel in your role.,

Responsibilities: * Manage customer queries via phone, email & chat * Build strong relationships with customers * Collaborate with teams to resolve issues * Maintain high customer satisfaction ratings Provident fund

Job Title: Customer Service Executive International BPO Location: Thane (Work from Office) Salary Range: ?21,000 ?40,000 per month Shifts: Rotational US & Australian Night Shifts Week Offs: Rotational 2 Week Offs About the Role We are hiring experienced Customer Service Executives for our International BPO operations. If you have solid international voice experience, excellent communication skills and can join immediately, we want to hear from you! Key Responsibilities Handle international inbound/outbound voice calls for US & Australian markets. Deliver high-quality customer support with empathy and accuracy. Resolve queries within SLA and meet quality & performance metrics. Follow process guidelines and maintain accurate call documentation. Requirements Minimum 1 year International BPO (voice) experience mandatory. Excellent spoken & written English. Flexible to work rotational US & Australian night shifts. Comfortable with rotational 2 week offs. Immediate joining required. Perks & Benefits Competitive salary: ?21,000 ?40,000 per month. Performance incentives & attractive bonuses. 5-day workweek with rotational offs. Career growth and international exposure. Apply Now: Send your CV to [HIDDEN TEXT] Call/WhatsApp: 73045 33683

The Customer Success Specialist/Executive is a client-facing (HR and Recruiters) role, who works to engage and enable our customers to maximize the full value of the Monster.com platform. As the trusted advisor and advocate for our customers, the Customer Success Specialist manages the relationship and customer health for the assigned customers throughout the post-sales lifecycle. The Customer Success Specialist will guide the customer with best practices and training sessions to drive product adoption. This role requires to partner with Client, Product, Technical Specialists, Marketing and Support teams within Monster.com to enhance customer adoption. To achieve a trusted advisory role for customer, this role requires to be good in domain and technical aspects, ability to learn, research and present. Objectives of this Role: Own overall relationship with assigned clients, which includes managing on-boarding, training, increasing adoption, ensuring retention, and high levels of customer satisfaction Establish a trusted and strategic advisor relationship to help drive continued value of our products and services Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings Maintain existing customer success metrics and data as directed Ability to work in a team and contribute to the overall success of the department Good attention to detail and a consistent approach. Flexible in attitude and approach to the demands created by the role with a best practice approach to Customer Success, at all times. Daily and Monthly Responsibilities: Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Conduct telephonic trainings for the recruitment team on diversified Monster products. Engage with HR Recruitment team to drive Monster usage and amplify their ROI. Responsible to cultivate the accounts and bring in the renewals. Maintain customer health and introduce new, valuable features as they become relevant on the customer journey. Review the customer journey, identifying how it's supported, taking a consultative approach in helping clients overcome issues and achieve goals Facilitate interaction and workflow with Internal teams to ensure deliverables are on time Collaborate, problem solve, and/or strategize upcoming client meetings. Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in C-Sat/FCR scores to identify areas of improvement Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing. Ensure the best resolution over call / Email. Adhere to prescribed compliance standards. Required Skills and Qualifications: 1-5 years of experience in HR, Customer Service (B2B), Account management (B2B), or Recruitment. (Dot com space knowledge will be a boon.) Strong verbal and written communication, strategic planning, and project management skills Analytical and process-oriented mindset Comfortable working across multiple departments in a deadline-driven environment Active team player, self-starter, and multitasker who can quickly adjust priorities

Job Summary: We are looking for a Customer Relation Executive who will be responsible for managing customer interactions, addressing queries, resolving concerns, and ensuring a high level of customer satisfaction. The role requires strong communication skills, problem-solving ability, and a customer-first approach. Key Responsibilities: Handle customer inquiries via phone, email, chat, or in person. Build and maintain strong relationships with customers to enhance loyalty. Resolve customer complaints promptly and effectively, ensuring customer satisfaction. Provide accurate information about products, services, and policies. Coordinate with internal departments to address customer needs. Maintain records of customer interactions, feedback, and transactions in CRM. Assist in after-sales support and ensure timely follow-ups. Identify opportunities to upsell or cross-sell products/services. Support in achieving customer satisfaction and retention targets. Prepare and share reports on customer interactions and service quality.

Job Summary: We are looking for a Customer Relation Executive who will be responsible for managing customer interactions, addressing queries, resolving concerns, and ensuring a high level of customer satisfaction. The role requires strong communication skills, problem-solving ability, and a customer-first approach. Key Responsibilities: Handle customer inquiries via phone, email, chat, or in person. Build and maintain strong relationships with customers to enhance loyalty. Resolve customer complaints promptly and effectively, ensuring customer satisfaction. Provide accurate information about products, services, and policies. Coordinate with internal departments to address customer needs. Maintain records of customer interactions, feedback, and transactions in CRM. Assist in after-sales support and ensure timely follow-ups. Identify opportunities to upsell or cross-sell products/services. Support in achieving customer satisfaction and retention targets. Prepare and share reports on customer interactions and service quality.

receptionist, excellent communication in English with presentable, handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office, know computer Savvy, location #expressway Dwarka sector 104, Required Candidate profile receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, Receptionist# FO#

About Business JOB DESCRIPTION Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Realty: Adani Realty is the real estate arm of one of Indias leading infrastructure and development entities Adani Group.With resolute commitment to Nation Building and Growth with Goodness,we are developing real estate projects in the most promising destinations,integrating design aesthetics with cutting-edge construction technology. Job Purpose: The Incharge - Facility Management O&M is responsible for managing the day-to-day operations of an assigned building or project. This includes overseeing essential services such as horticulture, billing, maintenance, and ensuring smooth execution of all on-site activities. The role ensures tenant satisfaction by maintaining high standards of service delivery and operational efficiency while adhering to established policies and procedures. Responsibilities Incharge - Facility Management O&M Building Operations Management Oversee daily operations of the property, ensuring all activities are carried out efficiently. Ensure proper functioning of utilities, including electrical, plumbing, HVAC systems, and fire safety equipment. Horticulture Maintenance Supervise landscaping and horticultural activities to maintain the aesthetic appeal of the property. Coordinate with vendors or teams to ensure timely care of plants, lawns, and other green areas. Billing And Vendor Coordination Manage billing processes, including utility bills, maintenance fees, and other associated costs. Ensure timely collection of payments from tenants and service providers. Facility Maintenance Conduct regular inspections to identify maintenance needs and address them promptly. Supervise housekeeping, security, and other on-site teams to ensure adherence to quality standards. Tenant Management Address tenant concerns and resolve complaints to ensure high satisfaction levels. Act as the primary point of contact for tenants regarding operational matters. Compliance And Safety Ensure all activities are compliant with safety regulations and statutory requirements. Maintain accurate records for audits and inspections. Team Coordination Supervise on-site staff, including housekeeping, security, and maintenance personnel. Ensure all teams perform their duties effectively and maintain high service standards. Reporting And Documentation Maintain records of maintenance schedules, complaints, and billing. Provide regular reports to senior management on property performance and operational status. Key Stakeholders - Internal Finance Team Security Team Safety Construction Team Projects Team Key Stakeholders - External Government Bodies Police Tenants/ Customers DISCOM Vendors Qualifications B.Tech. in Electrical / Mechanical Engineering with more than 15 years of experience of maintenance of Commercial or residential property. Good exposure of techno commercial handling, well versed in maintenance of E&M equipment, Budgeting, Vendor management, Customer relation, complain handling etc. Show more Show less

RequirementsMandatory: Bachelors degree in mechanical Engineering or equivalent. ExperienceMandatory: Bachelors degree in mechanical / industrial engineering Implementation of ERP system Strong focus on Master data & End-to-end processes, Desirable ALM and Maintenance activities Experience of working in a Service depot or Production environment. Integrated service readiness

As an Office Executive and Admin at our Car Detailing Studio, you will be responsible for managing customer relations and overseeing day-to-day operations. This is a full-time position that offers a performance bonus based on your achievements. You will be expected to work in person at our location. The application deadline for this position is 06/06/2025, and the expected start date is 09/06/2025. If you are a detail-oriented individual with excellent organizational skills and a passion for providing top-notch customer service, we invite you to apply for this exciting opportunity to be a part of our team.,

As a candidate for this position, you should have a minimum of 1 year of experience in customer relations/telecalling. This is a full-time and permanent job opportunity suitable for female candidates located locally. The benefits of this position include cell phone reimbursement, paid sick time, and provident fund. The work schedule is during the day shift, and additional perks such as performance bonuses and yearly bonuses are also provided. This role requires in-person work at the specified location.,

Pickup Coordinator- Pimpri

Hiring for Technical Customer Support (BPO Process) We are hiring enthusiastic and customer-focused professionals to join the Sky Q Tech International Voice / Chat Support team . This role is ideal for individuals who enjoy problem-solving, assisting customers, and building a rewarding career in the BPO sector. Position Details Process : Sky Q Tech International Voice & Chat Support Job Location : Malad / Thane / Andheri (Mumbai) Compensation : salary up to 30k (in-hand) + attractive performance incentives Eligibility Criteria Education : HSC pass or Graduate (any stream) Experience : Open to both Freshers and Experienced candidates Skills Required : Excellent communication skills in English (spoken & written) Strong interpersonal skills and ability to handle customers with patience & empathy Good problem-solving ability and attention to detail Work Flexibility : Must be comfortable with rotational shifts & rotational weekly offs , including night shifts Availability : Immediate joiners will be given preference Key Responsibilities Handle inbound and outbound customer interactions via voice calls, live chat, or emails depending on the assigned process Assist customers with technical support, troubleshooting, and product/service-related queries related to Sky Q Tech Ensure accurate and timely resolution while maintaining a high level of professionalism and courtesy Deliver excellent customer experience by focusing on first call resolution and customer satisfaction Document all customer interactions in the CRM system, escalating unresolved issues to the relevant department when necessary Work collaboratively with team members and supervisors to achieve individual and process-level performance targets Perks & Benefits 5-Day Work Week (2 rotational week offs) Performance Incentives & Monthly Bonuses based on targets Transport Facility : One-way transportation provided for late-night shifts Career Growth : Internal job postings and opportunities for career advancement within the organization Employee-Friendly Environment : Supportive work culture, regular training, and skill development programs Interested candidates can Call or WhatsApp on given no - 9326479640 Regards, HR.Snehal Rathod Vibrantzz Management Services.

As an Accounts Assistant at our Consulting Firm, you will be responsible for tasks such as Accounts reconciliation, AR and AP Management, Accounting, Bill Processing and Verification, Customer Relation, and other related duties. This is a full-time position with a day shift schedule, and you will be required to work in person at our designated work location. If you are detail-oriented, possess strong analytical skills, and have a background in accounting or finance, this role could be a great fit for you. You will have the opportunity to contribute to the financial well-being of our organization by ensuring accurate and timely processing of financial transactions and maintaining positive relationships with our clients. Join our team as an Accounts Assistant and be a part of our dynamic work environment where your skills and expertise will be valued and appreciated. Apply now and take the next step in your accounting career with us.,

Des : Back Office Executive Location : Surat Salary : up to 25K Industry : Textile / Jewelry / Finance Exp : 0 to 2 year exp Only Female can apply.. Only Surat Local can apply. World Of Vacancy 9081099968 (whastapp resume only)

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectively. Ensure high levels of customer satisfaction and retention. 3. Sales & Business Growth Identify upselling and cross-selling opportunities to maximize customer value. Work closely with the sales team to drive customer acquisition and revenue growth. Conduct follow-ups on renewals, subscriptions, and contract negotiations. 4. Customer Engagement & Feedback Gather and analyze customer feedback to improve products/services. Organize customer surveys, feedback sessions, and loyalty programs. Develop and implement strategies to enhance the customer experience. 5. Reporting & CRM Tools Management Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.). Track and analyze customer behavior, trends, and satisfaction levels. Prepare weekly/monthly reports on customer interactions and improvements.

Prospecting and lead generation: Identify and research potential customers, build relationships, and generate qualified leads. Cold calling to generate new leads Follow up with customers to close deals. Liaise with internal departments to provide customers with machine layouts/ printed samples etc to progress sales Get customer samples for order / machine trials Follow up with customers for payments. Coordinate with local and international clients Meeting: set up meeting with potential client and senior to understand the requirements to move the prospect through the sales pipeline. Keep up to date Salesforce for all prospects. Products: Printing Machines Screen / Pad / Dry Offset for Articles Training will be provided for the products, Salesforce system. Visit: www.winnerscreen.com before the interview

US based VoiceCustomer Service Shift 5 days working 2 days off (Rotational) US based night rotational shift Salary- Upto 42k Take Home + Huge Incentives* Position: Customer Service Executive Age : 19 to 50 Job description : Resolving customer queries. Providing accurate information to customers. Eligibility Criteria : Descent English communication. Willing to work in Voice customer service process. BPO experience would be an added advantage. Communication Skills should be Excellent to get hired in Leading BPO Job Location: Mumbai For further details Call : 7208190299 Email : [HIDDEN TEXT] DM : 9372231389

Job Opportunity: Healthcare Process in BPO Position: Customer Service Associate Healthcare Process Location: Malad , Andheri , Powai Shift: US Shifts / Rotational Shifts Salary: Competitive with Incentives About the Role: We are hiring enthusiastic individuals to join our Healthcare BPO process . As a Customer Service Associate, you will play a vital role in supporting patients, healthcare providers, and insurance queries with professionalism and empathy. Key Responsibilities: Handle inbound/outbound calls and emails related to healthcare/insurance services. Provide accurate information and resolve queries with empathy. Ensure compliance with HIPAA and data protection standards. Maintain quality standards and achieve performance targets. Document case details and escalate issues when required. Eligibility Criteria: HSC / Graduate (Freshers & Experienced both can apply). Excellent communication skills in English. Willingness to work in US/rotational shifts. Basic computer knowledge & typing skills. Why Join Us Attractive Salary + Incentives. 5 Days Working & 2 Days Off. Career Growth Opportunities in Healthcare BPO. Training & Development from Industry Experts. Work with one of the leading names in Healthcare.

About the Client Our client is one of the largest and most trusted names in the global diamond industry. They are a leader in diamond manufacturing, jewelry manufacturing, and diamond trading, with a strong presence in over 10 countries around the world. Hiring Requirements Positions: Freshers for various roles in their retail stores. Locations: Bangalore and Noida. Eligibility: Candidates who have completed or are completing their degrees in 2025 with a specialization in Fashion Technology . Compensation: 5 LPA + Benefits. Company : Gold and Diamond Jewelry Retail Store Job location -Noida(Sector 50) and Bengaluru (HSR Layout) Role no -1 -Sales Consultant Job Details -A Sales Consultantplays a multifaceted role that is crucial for both customer satisfaction and business success. Their primary function is not just to sell products, but to build a relationship with the customer, understand their needs, and guide them through the purchasing process. Role no -2 - Style Consultant Job Details -A Style Consultantis a specialized sales professional who focuses on helping customers find pieces that complement their personal style, occasion, and preferences. Unlike a general sales associate who might focus on product features and promotions, the Style Consultant acts as a personal shopper and a trusted advisor. Number of Positions - 20 Eligibility - Degree in Fashion with Excellent Communication and Presentation Skills Interested candidates can fill this form - https://forms.gle/6k4Pwpt4yzsjo13r5 For any further details, please feel free to connect anytime. Thanks Deeksha Mahajan Mobile No- 7006211505

Required Abilities: Market knowledge. Communication and negotiation skills. Ability to build rapport. Proficiency in English. Required Work Experience: Business Development Manager Degree: Bachelor of Business Administration - BBA | Master of Business Administration - MBA | Bachelor of Business Studies - BBS Required Knowledge : Build Long-Term Relationships With New And Existing Customers. Provide Trustworthy Feedback And After-Sales Support. Develop Entry Level Staff Into Valuable Salespeople. Required Skills: Business Development, Business Transformation, Business Innovation, Business Minded, Business Development Activities, Business Growth, Business Requirement Analysis, Business Development Planning, Business Leadership, analysis of Business Objectives, Business Communication Primary Responsibility : Develop A Growth Strategy Focused Both On Financial Gain And Customer Satisfaction. Arrange Business Meetings With Prospective Clients. Conduct Research To Identify New Markets And Customer Needs.

The position you are applying for is responsible for overseeing various functions within the Warehouse including Receiving, Put away, Packing, Dispatch, Inventory, Documentation, Customer Service, EHS, HR, and Administration. You will collaborate closely with Customers to address issues promptly, ensuring no disruptions in operations, achieving 100% on-time delivery, and maintaining Inventory accuracy. Conducting regular stock-counts as per Customer guidelines and providing structured reports to the Senior Management team and Customers will also be part of your responsibilities. Your main responsibilities will include reviewing and monitoring the overall warehousing operational performance to consistently meet Customer's KPIs, addressing Customer queries in a timely manner, conducting periodic Stock-counts, maintaining 100% Inventory accuracy, managing day-to-day issues in Manpower, IT, EHS, and Customer Service with the support of HODs, generating reports for the Senior Management team and the Customer, and representing the Management in monthly operational reviews. The ideal candidate should have experience in retail/ecommerce/consumer background, expertise in warehousing operations, understanding of various logistics processes (inbound, outbound, dispatch, returns), strong communication skills, Excel proficiency, leadership qualities, self-driven attitude, ability to manage a large Warehouse, proficiency in Word, Excel, and Power Point, excellent presentation and communication skills, and the capability to handle Inward and Outward activities, Team Management, Customer Relations, Warehouse and Transportation Management, WMS Management, among others. This is a full-time position with benefits including health insurance. The work schedule is during the day shift, and the work location is on-site.,

Roles and Responsibilities Manage agency channel sales performance, including recruitment, training, and development of agents. Develop and execute strategies to increase motor insurance penetration through open market channels. Build strong relationships with clients to identify their needs and provide tailored solutions for vehicle insurance products. Identify new business opportunities in the direct market and develop plans to capitalize on them. Collaborate with internal teams to resolve customer complaints and improve overall service quality. Desired Candidate Profile 1-6 years of experience in general insurance industry, preferably in an agency role. Strong understanding of car insurance, health insurance, motor insurance, and other types of general insurance policies. Excellent communication skills for effective relationship-building with clients and colleagues alike. Ability to work independently as well as part of a team towards achieving common goals.

Roles and Responsibilities Manage agency channel sales performance, including recruitment, training, and development of agents. Develop and execute strategies to increase motor insurance penetration through open market channels. Build strong relationships with clients to identify their needs and provide tailored solutions for vehicle insurance products. Identify new business opportunities in the direct market and develop plans to capitalize on them. Collaborate with internal teams to resolve customer complaints and improve overall service quality. Desired Candidate Profile 1-6 years of experience in general insurance industry, preferably in an agency role. Strong understanding of car insurance, health insurance, motor insurance, and other types of general insurance policies. Excellent communication skills for effective relationship-building with clients and colleagues alike. Ability to work independently as well as part of a team towards achieving common goals.

Partner virtually with Bottomline Customers toDesign and execute delivery on the most complex projects. Work with customers on implementationand deploymentof the solution, deployment on their premises or cloudand integration with their systems. Ensure customer understands production support issue. Utilize Java,Spring technical background to manually resolve production issueswhen asked. Ongoing implementation and maintenance of multitenant SaaS solution; automation of deployments, monitoring,andtroubleshooting errors. Utilize Agile software development procedures and practices, including daily stand-up meetings and test-driven development. Perform integration level testing of software components and systems to ensure a high degree of quality. Train, coach,and collaborate with others withintheorganization Develop strong relationships with other teams and customers to build collaboration and identify potential opportunities to improve efficiencies and processes. What will make you successful: Bachelor s or Masters degree in Computer Science or equivalent work experience 2+ years experience in Java development 2+ years database experience - i.e., Oracle,PostgreSQL,MS SQL or DB2 At least 2 years experience working as either an implementation engineer orinaDevOps One year developing with Hibernate (or similar) ORM tool One year developing with a Spring framework Working experience with Windows and Linux Experience with JEE, XML, JDBC, JMX, and Web UI frameworks and application servers are a strong plus. Experience supporting web applicationsis an-advantage Experience with Terraform, Puppet, Jenkins is desired Must be a problem solver.Ability toAble toresearch, analyze and provide a solution to newly identified issues Team focused with strong collaboration and communications skills Emphasis on attention to detail and quality Agile programming experienceis an-advantage Able to be successful in a fast-paced environment that rewards hard work and self-motivation Exceptional verbal and written communication skills Role: Database Administrator Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DBA / Data warehousing Education UG: Any Graduate PG: Any Postgraduate