19 Service Offerings Jobs

As a valued member of the Infosys delivery team, you will be responsible for collaborating with clients to resolve quality assurance issues and ensuring their utmost satisfaction. Your key duties will include comprehending requirements, designing and reviewing solutions, validating architectures, and delivering top-notch service offerings in the technology sector. Furthermore, you will play a crucial role in project estimation, contribute to solution delivery, conduct technical risk assessments, oversee code reviews and unit test plan evaluations. Your leadership will be instrumental in guiding your teams towards creating optimized, high-quality code deliverables, promoting continuous knowledge enhancement, and ensuring adherence to organizational protocols and standards. Your expertise will be pivotal in developing efficient programs and systems that cater to the needs of our clients, aiding them in their digital transformation journey. If you possess the necessary skills and passion to drive our clients towards success in the digital realm, this opportunity is tailor-made for you. In terms of technical requirements, we are seeking individuals with domain experience in clinical RCM, pharmacy benefit management, healthcare business analysis with Agile and Safe Agile experience, as well as expertise in Medicaid and FHIR HL7 data analysis. Additionally, familiarity with healthcare digital transformation, cloud data solutions design, data analysis, analytics, and RPA solution design will be highly advantageous. If you are equipped with the aforementioned skills and are enthusiastic about contributing to the digital evolution of healthcare, this role presents an exciting opportunity for you to make a meaningful impact.,

As a valued member of the Infosys delivery team, your main responsibility will be to collaborate with clients to resolve quality assurance issues and ensure utmost customer satisfaction. Your role will involve comprehending requirements, designing and reviewing solutions, validating architecture, and delivering top-notch service offerings to clients in the technology sector. Additionally, you will play a crucial role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Guiding and leading your team towards developing high-quality code deliverables, fostering continual knowledge management, and adhering to organizational guidelines and processes will also be part of your duties. Your contributions will be instrumental in constructing efficient programs and systems. If you believe you have the skills to assist clients in navigating their digital transformation journey, then this opportunity is tailored for you. Your expertise in SAP Commerce Cloud (Hybris) within the Digital Commerce technology realm will be highly beneficial in this role.,

As an Infoscion, your main responsibility will be to interact with clients to ensure quality assurance, resolve issues, and maintain high levels of customer satisfaction. You will be involved in understanding requirements, designing, validating architecture, and delivering service offerings in the technology domain. Project estimation, solution delivery inputs, technical risk planning, code reviews, and unit test plan reviews will also be part of your tasks. Your role will involve leading and guiding teams to develop high-quality code deliverables, ensuring knowledge management, and adhering to organizational guidelines and processes. You will play a crucial role in building efficient programs/systems to support clients in their digital transformation journey. In addition to the primary skills of ETL and Data Quality, you are expected to have knowledge of multiple technologies, architecture and design fundamentals, testing tools, agile methodologies, and project life cycle activities. Understanding estimation methodologies, quality processes, business domain basics, analytical abilities, strong technical skills, and good communication skills are essential. Moreover, you should possess a good understanding of technology and domain, software quality assurance principles, SOLID design principles, and modelling methods. Awareness of the latest technologies and trends, along with excellent problem-solving, analytical, and debugging skills, will be valuable assets in this role.,

As a Customer Support representative for the International Chat Process in Bhopal, your primary responsibility will be to respond promptly and professionally to customer inquiries through live chat channels. You will be expected to identify and resolve customer issues with empathy, providing step-by-step guidance to assist customers in troubleshooting. By ensuring seamless customer experiences and adhering to company policies and processes, you will play a vital role in maintaining customer satisfaction. In this role, you will be required to escalate complex or unresolved issues to the appropriate departments while accurately documenting customer interactions to maintain thorough customer records. It is essential to stay updated on product knowledge and service offerings to provide customers with accurate and relevant information. This exciting opportunity in Bhopal offers a full-time position with rotational night shifts and a work schedule of 5 days a week with 2 rotational week-offs. Immediate joiners from Bhopal are preferred for this role, and the job highlights include responding to customer queries via chat, resolving issues promptly, and ensuring a positive customer experience. If you are interested in this position, please comment below to express your interest, and I can refer you for further consideration. Feel free to tag or share this opportunity with someone who would be a perfect fit for this role. Let's support each other in achieving success together! Job Types: Full-time, Permanent, Fresher, Contractual / Temporary Contract length: 3 months Benefits: - Health insurance - Life insurance - Paid sick time - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift - UK shift - US shift Yearly bonus Work Location: In person Application Deadline: 13/04/2025 For further inquiries or to speak with the employer, please contact +91 8075427883.,

The role involves managing contract-related activities such as effective communication with internal and external customers, resolving problems and issues efficiently, and collaborating with sales and delivery partners for reporting requirements. It is essential to understand the service offerings for assigned accounts and work with external service partners to support client deliverables. Additionally, the role requires providing support for contract change management and ensuring effective shared mailbox management. Furthermore, the position involves liaising between customers and supply chain/logistics teams, maintaining a positive work atmosphere, and supporting the account team in achieving revenue and margin targets. The candidate will be responsible for developing custom client reporting, driving process improvement initiatives, and analyzing existing processes to identify opportunities for enhancement. Asset management is a crucial aspect of the role, requiring the ownership and management of various systems, ensuring accurate fleet data analysis, and supporting equipment asset management within the account. The candidate will also be accountable for maintaining the integrity of asset databases and providing support for technical deliverables. Additionally, the role involves acting as a subject matter expert on reporting, processes, and technology capabilities. Interested candidates who are immediate joiners can share their resumes with Priyanka Shastri at Priyanka.shastri@hcltech.com.,

The ideal candidate will have experience in all stages of the sales cycle. You should be confident in building new client relationships and maintaining existing ones. It is essential to have evidence of strong skills and possess good negotiation skills. You will be responsible for identifying and pursuing new business opportunities in the software/IT sector. Building and maintaining strong client relationships to ensure long-term partnerships will be a key part of your role. Understanding client needs and providing tailored software solutions and service offerings will be crucial. You will also prepare and present business proposals, pitch decks, and demos to prospective clients. Collaborating with technical and product teams to align business goals with service delivery is an important aspect of this position. Tracking market trends, competitor activities, and emerging technologies to identify opportunities will also be required. Participating in pricing, contract negotiations, and closure of high-value deals is part of your responsibilities. Achieving and exceeding sales targets, reporting on pipeline and performance metrics regularly, and representing the company in conferences, trade shows, and industry events are also expected. Qualifications required for this role include a Bachelor's degree, 5+ years in the sales industry, experience in the full sales cycle including deal closing, demonstrated sales success, strong negotiation skills, strong communication and presentation skills. CRM experience is preferred.,

As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution, and ensuring high customer satisfaction. Your responsibilities will include understanding requirements, creating and reviewing designs, validating the architecture, and ensuring high levels of service offerings to clients in the technology domain. You will also participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and unit test plan reviews. Your leadership will be crucial in guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes. To excel in this role, you should have knowledge of more than one technology, basics of Architecture and Design fundamentals, knowledge of Testing tools, and agile methodologies. Additionally, you should have an understanding of Project life cycle activities on development and maintenance projects, one or more Estimation methodologies, and Quality processes. It is essential to have a grasp of the basics of the business domain to comprehend the business requirements effectively. Analytical abilities, strong technical skills, and good communication skills are key attributes for success in this position. You should possess a good understanding of the technology and domain, along with the ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles, and modeling methods. Keeping abreast of the latest technologies and trends is important, as well as having excellent problem-solving, analytical, and debugging skills. If you believe you have the required skills and experience to contribute to building efficient programs/systems and help clients navigate their digital transformation journey, this opportunity at Infosys is tailor-made for you!,

Job Description: As an Infoscion, your day will involve interfacing with clients to resolve quality assurance issues and ensure high customer satisfaction. Your primary responsibilities will include understanding requirements, creating and reviewing designs, validating architecture, and delivering high levels of service offerings to clients in the technology domain. You will also play a key role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Leading and guiding your teams towards developing optimized, high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes will be crucial. Your contribution will be essential in building efficient programs and systems. If you believe you are the right fit to assist clients in their digital transformation journey, this is the place for you. Key Responsibilities: - Proficiency in multiple technologies - Understanding of Architecture and Design fundamentals - Familiarity with Testing tools - Knowledge of agile methodologies - Insight into Project life cycle activities for development and maintenance projects - Familiarity with Estimation methodologies and Quality processes - Understanding of the business domain to grasp business requirements - Strong analytical abilities, technical skills, and communication skills - Good grasp of technology and domain - Ability to demonstrate understanding of software quality assurance principles, SOLID design principles, and modeling methods - Awareness of the latest technologies and trends - Excellent problem-solving, analytical, and debugging skills Technical Requirements: - Technology: Data on Cloud, Datastore - Cloud-based Integration Platforms: Informatica Intelligent Cloud services (IICS) Preferred Skills: - Data on Cloud - Datastore - Cloud-based Integration Platforms - Informatica Intelligent Cloud services (IICS),

As an Infoscion, your primary responsibility will involve interfacing with clients to address quality assurance issues and ensure high customer satisfaction. You will be tasked with understanding requirements, creating and reviewing designs, validating architecture, and delivering high-quality service offerings in the technology domain. Additionally, you will play a key role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Leading and guiding your team towards developing optimized code deliverables, fostering continual knowledge management, and ensuring adherence to organizational guidelines and processes will be essential aspects of your role. Your contribution will be crucial in building efficient programs and systems to support our clients in their digital transformation journey. In addition to the core responsibilities, you will be expected to develop value-creating strategies and models for clients, stay updated on software configuration management systems, industry trends, and the latest technologies. Your logical thinking, problem-solving skills, ability to collaborate, understanding of financial processes, pricing models, and technology solutions will be highly valued. Preferred skills for this role include expertise in Ruby on Rails technology. If you are someone who can drive innovation, growth, and profitability for clients, and possess client interfacing, project management, and team management skills, then this role is a perfect fit for you.,

As an Infoscion, you will play a crucial role in the delivery team by engaging with clients to ensure quality assurance, resolve issues, and enhance customer satisfaction. Your responsibilities include comprehending requirements, designing, validating architectures, and delivering high-quality service offerings within the technology sector. Additionally, you will contribute to project estimation, provide insights for solution delivery, conduct technical risk planning, and oversee code and unit test plan reviews. Your leadership will be instrumental in guiding teams to develop optimized code deliverables, promote continuous knowledge management, and uphold organizational guidelines and processes. Your expertise will be pivotal in creating efficient programs/systems and supporting clients in their digital transformation journey. If you have a passion for developing value-creating strategies, staying updated on industry trends, and possess logical thinking and problem-solving skills, this opportunity is tailored for you. You are expected to have a good understanding of software configuration management systems, financial processes for diverse projects, pricing models, and technology solutions. Proficiency in client interfacing, project and team management, and industry domain knowledge will be advantageous in this role. Your ability to collaborate effectively and identify areas for process improvement will be key to your success at Infosys.,

As an Infoscion, your primary responsibility will involve interfacing with clients to resolve quality assurance issues and ensure high customer satisfaction. You will play a crucial role in understanding requirements, creating and reviewing designs, validating architecture, and delivering high levels of service offerings in the technology domain. Your involvement will extend to project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Guiding your teams towards developing optimized, high-quality code deliverables, fostering continual knowledge management, and ensuring adherence to organizational guidelines and processes will be key aspects of your role. Your contributions will be instrumental in building efficient programs and systems. If you believe you have the skills and mindset to assist clients in navigating their digital transformation journey, this opportunity is tailored for you. Preferred Skills: - Technology: Imaging: Kofax,

Regular review of open complaints and ensuring response time and closure as per SLAs. Achieving Revenue generation targets. Ensuring Preventive Maintenance adherence and auditing quality of Service regularly. Maintaining Customer i-base hygiene and updating end user data in the system regularly. Driving customer engagement and high CSI. Building strong relationships with Customers by ensuring timely maintenance and proactively addressing concerns. Developing and maintaining Channel infrastructure as per Expansion plan, making regular visits to Channel to ensure high level of engagement and alignment with organization objectives, and ensuring adequate resource support to the channel to achieve committed SLAs. Ensuring timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settlement. Key Responsibilities: - Knowledge of products for Room Air Conditioners, Water Purifier, Air Purifier & Air Cooler. - Technical knowledge about Service offerings and Channel Management. - Vendor & business associates/ Dealer management. - Knowledge of Revenue Generation (AMC, Spare parts). - Excellent Communication & Presentation skills. - Interpersonal and negotiation Skills.,

As a diligent professional, you will be responsible for reviewing open complaints regularly to ensure timely response and closure in accordance with SLAs. Your primary goal will be to achieve revenue generation targets while also focusing on preventive maintenance adherence and ensuring the quality of service through regular audits. It will be essential for you to maintain the hygiene of the Customer i-base and consistently update end user data in the system. Your role will also involve driving customer engagement and maintaining a high Customer Satisfaction Index (CSI) by establishing strong relationships with customers through prompt maintenance and proactive issue resolution. Additionally, you will be required to ensure the timely submission and processing of invoices from Channel Partners, as well as handling returns of defective spares, warranty claims, and other settlements. Furthermore, you will need to gather competitors" feedback and market insights in a timely manner to provide valuable input to the headquarters. Implementing systems and processes across all channel partners will also be a crucial aspect of your responsibilities. Key Responsibilities: - Possess knowledge of products such as RAD/RPD - Demonstrate technical expertise in service offerings and channel management - Manage vendors, business associates, and dealers effectively - Understand revenue generation mechanisms including Annual Maintenance Contracts (AMC) and spare parts - Exhibit excellent communication and presentation skills - Utilize strong interpersonal and negotiation skills to build effective relationships If you are looking to contribute to a dynamic team and play a key role in ensuring customer satisfaction and revenue growth, this position offers an exciting opportunity to showcase your skills and make a meaningful impact.,

As part of the Infosys delivery team, your primary role will be to interface with the client for quality assurance issue resolution and ensure high customer satisfaction. You will be responsible for understanding requirements, creating and reviewing designs, validating the architecture, and ensuring high levels of service offerings to clients in the technology domain. Your responsibilities will also include participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews. Additionally, you will lead and guide your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes. You will play a key role in building efficient programs and systems. If you believe you have the skills and expertise to assist our clients in navigating their digital transformation journey, then this is the place for you. In addition to the primary responsibilities mentioned above, the following are the additional responsibilities for this role: - Knowledge of more than one technology - Basics of Architecture and Design fundamentals - Knowledge of Testing tools - Knowledge of agile methodologies - Understanding of Project life cycle activities on development and maintenance projects - Understanding of one or more Estimation methodologies - Knowledge of Quality processes - Basics of the business domain to understand the business requirements - Analytical abilities - Strong Technical Skills - Good communication skills - Good understanding of the technology and domain - Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles, and modeling methods - Awareness of the latest technologies and trends - Excellent problem-solving, analytical, and debugging skills Preferred Skills: - Technology->Content Services (CS)->CS - Document and Records Management Platform->Open text xECM If you believe you possess the necessary skills and qualifications to excel in this role and contribute to our clients" digital transformation journey, we encourage you to apply and be a part of our team.,

As a Sales Consultant in our organization, you will play a crucial role in driving our sales growth by identifying and generating new leads using various methods such as cold calling, networking, referrals, and digital outreach. Your responsibilities will include conducting client meetings to understand their IT requirements, proposing suitable solutions, and preparing tailored sales proposals, quotations, and presentations. To excel in this role, it is essential to maintain a deep understanding of our IT products, software, hardware, and service offerings. Your collaboration with technical and pre-sales teams will be vital in delivering product demonstrations and solutions to clients. Following up with clients to ensure their satisfaction, address any concerns, and provide support during implementation will be part of your routine tasks. Meeting or exceeding monthly and quarterly sales targets and KPIs is a key performance indicator for this role. You will be required to keep detailed CRM records of client interactions, proposals, and pipeline status. Staying updated on industry trends, competitor offerings, and emerging technologies will also be crucial for your success. Additionally, representing the company at industry events, trade shows, and webinars to enhance brand awareness and generate leads will be part of your responsibilities. This is a full-time position that offers benefits such as cell phone reimbursement, internet reimbursement, leave encashment, and paid time off. The compensation package includes a performance bonus and yearly bonus. The ideal candidate for this role should have at least 3 years of experience as a Sales Consultant. The work location is in person. If you are interested in this opportunity, please contact the employer at +91 9995801506 to discuss further details.,

As a Strategic Development Analyst at Deutsche Bank in Mumbai, India, you will be supporting the Business Supervisory Office (BSO) to ensure compliance with local rules and regulations for the US Private Banking Business. Your primary responsibilities will include reviewing daily trade alerts, analyzing trade-related data, identifying market manipulation themes such as front running and insider trading, and escalating any issues to relevant stakeholders in compliance with applicable regulations. Additionally, you will assist in Transaction Monitoring by reviewing domestic and cross-border wire transfers to detect any suspicious activity related to money laundering. You will also play a key role in enhancing current processes to improve efficiency and may participate in internal reviews conducted by Group Audit and Compliance Testing & Assurance (CT&A). In this role, you will collaborate with multiple stakeholders, including business divisions and infrastructure functions, to ensure the quality of data and support the development of new Key Operating Procedures. Your experience in Regulatory and Brokerage Trade Surveillance, knowledge of Market Manipulation themes, familiarity with surveillance tools like PM1 and SunGard/FIS Protegent, and understanding of Private Banking AML risks will be essential in excelling in this position. Deutsche Bank offers a comprehensive benefits package, including a best-in-class leave policy, gender-neutral parental leaves, sponsorship for industry certifications, and employee assistance programs. You will also have access to hospitalization insurance, accident and term life insurance, and health screening for you and your dependents. Training, coaching, and continuous learning opportunities are provided to support your career growth and development. At Deutsche Bank, we strive to create a positive, fair, and inclusive work environment where employees are encouraged to excel together every day. Join us in celebrating the successes of our people and contributing to the culture of excellence at Deutsche Bank group.,

The primary responsibility as an Infoscion is to interface with the client for quality assurance issue resolution and ensure high customer satisfaction. Understanding requirements, creating and reviewing designs, validating the architecture, and providing high levels of service offerings to clients in the technology domain are essential tasks. Additionally, participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews are key aspects of the role. As an Infoscion, you will lead and guide your teams in developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes. Your contribution towards building efficient programs and systems is crucial. If you believe you have the skills to assist clients in their digital transformation journey, this is the ideal opportunity for you. Preferred Skills: - Technology: Imaging: Kofax,

As an Infoscion, your primary responsibility will be to interface with clients for quality assurance issue resolution and ensure high customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and providing high levels of service offerings to clients in the technology domain. Project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews will also be part of your role. Leading and guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes are essential aspects of your contribution. Your role will involve building efficient programs and systems to support clients in their digital transformation journey. Preferred skills for this role include experience with Cloud Platform and databases on Azure, as well as proficiency in Java and Springboot technologies. If you believe you have the necessary skills and experience to help clients navigate their digital transformation journey, this opportunity at Infosys is the ideal place for you.,

Conduct market research to identify potential prospects primarily in the US, UK and Europe geographies. Track and respond to RFPs/RFIs pertaining to the service offerings. Support lead generation through prospect profiling and segmentation. Plan and execute email marketing campaigns to promote services and nurture leads. Prepare customized sales proposals/collateral, pitch decks, case studies, and service presentations. Generate regular sales reports, forecasts, and pipeline analytics. Identify potential competitors/service providers and pricing models for various service offerings. Support the creation and management of social media content (LinkedIn, Twitter, etc.)Should have critical thinking and analytical/problem-solving skills. Provide data-driven insights facilitating informed decision making. Excellent communication and interpersonal skills (written and verbal). Having a continuous learning mindset and staying updated with industry trends. Ability to multi-task, manage deadlines, and work collaboratively, Working knowledge of email marketing platforms (e.g., Mailchimp). Proficiency in Microsoft Office / Google Workspace. Familiarity with tools like Canva, WordPress, or SEO basics is an added advantage.