45 Service Offerings Jobs - Page 2

Conduct market research to identify potential prospects primarily in the US, UK and Europe geographies. Track and respond to RFPs/RFIs pertaining to the service offerings. Support lead generation through prospect profiling and segmentation. Plan and execute email marketing campaigns to promote services and nurture leads. Prepare customized sales proposals/collateral, pitch decks, case studies, and service presentations. Generate regular sales reports, forecasts, and pipeline analytics. Identify potential competitors/service providers and pricing models for various service offerings. Support the creation and management of social media content (LinkedIn, Twitter, etc.)Should have critical thin...

As a valued member of the Infosys delivery team, you will be responsible for collaborating with clients to resolve quality assurance issues and ensuring their utmost satisfaction. Your key duties will include comprehending requirements, designing and reviewing solutions, validating architectures, and delivering top-notch service offerings in the technology sector. Furthermore, you will play a crucial role in project estimation, contribute to solution delivery, conduct technical risk assessments, oversee code reviews and unit test plan evaluations. Your leadership will be instrumental in guiding your teams towards creating optimized, high-quality code deliverables, promoting continuous knowle...

As a valued member of the Infosys delivery team, your main responsibility will be to collaborate with clients to resolve quality assurance issues and ensure utmost customer satisfaction. Your role will involve comprehending requirements, designing and reviewing solutions, validating architecture, and delivering top-notch service offerings to clients in the technology sector. Additionally, you will play a crucial role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Guiding and leading your team towards developing high-quality code deliverables, fostering continual knowledge management, and adhering to organizational guidelines and p...

As an Infoscion, your main responsibility will be to interact with clients to ensure quality assurance, resolve issues, and maintain high levels of customer satisfaction. You will be involved in understanding requirements, designing, validating architecture, and delivering service offerings in the technology domain. Project estimation, solution delivery inputs, technical risk planning, code reviews, and unit test plan reviews will also be part of your tasks. Your role will involve leading and guiding teams to develop high-quality code deliverables, ensuring knowledge management, and adhering to organizational guidelines and processes. You will play a crucial role in building efficient progra...

As a Customer Support representative for the International Chat Process in Bhopal, your primary responsibility will be to respond promptly and professionally to customer inquiries through live chat channels. You will be expected to identify and resolve customer issues with empathy, providing step-by-step guidance to assist customers in troubleshooting. By ensuring seamless customer experiences and adhering to company policies and processes, you will play a vital role in maintaining customer satisfaction. In this role, you will be required to escalate complex or unresolved issues to the appropriate departments while accurately documenting customer interactions to maintain thorough customer re...

The role involves managing contract-related activities such as effective communication with internal and external customers, resolving problems and issues efficiently, and collaborating with sales and delivery partners for reporting requirements. It is essential to understand the service offerings for assigned accounts and work with external service partners to support client deliverables. Additionally, the role requires providing support for contract change management and ensuring effective shared mailbox management. Furthermore, the position involves liaising between customers and supply chain/logistics teams, maintaining a positive work atmosphere, and supporting the account team in achie...

The ideal candidate will have experience in all stages of the sales cycle. You should be confident in building new client relationships and maintaining existing ones. It is essential to have evidence of strong skills and possess good negotiation skills. You will be responsible for identifying and pursuing new business opportunities in the software/IT sector. Building and maintaining strong client relationships to ensure long-term partnerships will be a key part of your role. Understanding client needs and providing tailored software solutions and service offerings will be crucial. You will also prepare and present business proposals, pitch decks, and demos to prospective clients. Collaborati...

As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution, and ensuring high customer satisfaction. Your responsibilities will include understanding requirements, creating and reviewing designs, validating the architecture, and ensuring high levels of service offerings to clients in the technology domain. You will also participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and unit test plan reviews. Your leadership will be crucial in guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, ...

Job Description: As an Infoscion, your day will involve interfacing with clients to resolve quality assurance issues and ensure high customer satisfaction. Your primary responsibilities will include understanding requirements, creating and reviewing designs, validating architecture, and delivering high levels of service offerings to clients in the technology domain. You will also play a key role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Leading and guiding your teams towards developing optimized, high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes will be cr...

As an Infoscion, your primary responsibility will involve interfacing with clients to address quality assurance issues and ensure high customer satisfaction. You will be tasked with understanding requirements, creating and reviewing designs, validating architecture, and delivering high-quality service offerings in the technology domain. Additionally, you will play a key role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Leading and guiding your team towards developing optimized code deliverables, fostering continual knowledge management, and ensuring adherence to organizational guidelines and processes will be essential aspects o...

As an Infoscion, you will play a crucial role in the delivery team by engaging with clients to ensure quality assurance, resolve issues, and enhance customer satisfaction. Your responsibilities include comprehending requirements, designing, validating architectures, and delivering high-quality service offerings within the technology sector. Additionally, you will contribute to project estimation, provide insights for solution delivery, conduct technical risk planning, and oversee code and unit test plan reviews. Your leadership will be instrumental in guiding teams to develop optimized code deliverables, promote continuous knowledge management, and uphold organizational guidelines and proces...

As an Infoscion, your primary responsibility will involve interfacing with clients to resolve quality assurance issues and ensure high customer satisfaction. You will play a crucial role in understanding requirements, creating and reviewing designs, validating architecture, and delivering high levels of service offerings in the technology domain. Your involvement will extend to project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Guiding your teams towards developing optimized, high-quality code deliverables, fostering continual knowledge management, and ensuring adherence to organizational gui...

Regular review of open complaints and ensuring response time and closure as per SLAs. Achieving Revenue generation targets. Ensuring Preventive Maintenance adherence and auditing quality of Service regularly. Maintaining Customer i-base hygiene and updating end user data in the system regularly. Driving customer engagement and high CSI. Building strong relationships with Customers by ensuring timely maintenance and proactively addressing concerns. Developing and maintaining Channel infrastructure as per Expansion plan, making regular visits to Channel to ensure high level of engagement and alignment with organization objectives, and ensuring adequate resource support to the channel to achiev...

As a diligent professional, you will be responsible for reviewing open complaints regularly to ensure timely response and closure in accordance with SLAs. Your primary goal will be to achieve revenue generation targets while also focusing on preventive maintenance adherence and ensuring the quality of service through regular audits. It will be essential for you to maintain the hygiene of the Customer i-base and consistently update end user data in the system. Your role will also involve driving customer engagement and maintaining a high Customer Satisfaction Index (CSI) by establishing strong relationships with customers through prompt maintenance and proactive issue resolution. Additionally...

As part of the Infosys delivery team, your primary role will be to interface with the client for quality assurance issue resolution and ensure high customer satisfaction. You will be responsible for understanding requirements, creating and reviewing designs, validating the architecture, and ensuring high levels of service offerings to clients in the technology domain. Your responsibilities will also include participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews. Additionally, you will lead and guide your teams towards developing optimized high-quality code deliverables, continual kno...

As a Sales Consultant in our organization, you will play a crucial role in driving our sales growth by identifying and generating new leads using various methods such as cold calling, networking, referrals, and digital outreach. Your responsibilities will include conducting client meetings to understand their IT requirements, proposing suitable solutions, and preparing tailored sales proposals, quotations, and presentations. To excel in this role, it is essential to maintain a deep understanding of our IT products, software, hardware, and service offerings. Your collaboration with technical and pre-sales teams will be vital in delivering product demonstrations and solutions to clients. Follo...

As a Strategic Development Analyst at Deutsche Bank in Mumbai, India, you will be supporting the Business Supervisory Office (BSO) to ensure compliance with local rules and regulations for the US Private Banking Business. Your primary responsibilities will include reviewing daily trade alerts, analyzing trade-related data, identifying market manipulation themes such as front running and insider trading, and escalating any issues to relevant stakeholders in compliance with applicable regulations. Additionally, you will assist in Transaction Monitoring by reviewing domestic and cross-border wire transfers to detect any suspicious activity related to money laundering. You will also play a key r...

The primary responsibility as an Infoscion is to interface with the client for quality assurance issue resolution and ensure high customer satisfaction. Understanding requirements, creating and reviewing designs, validating the architecture, and providing high levels of service offerings to clients in the technology domain are essential tasks. Additionally, participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews are key aspects of the role. As an Infoscion, you will lead and guide your teams in developing optimized high-quality code deliverables, continual knowledge management, and ad...

As an Infoscion, your primary responsibility will be to interface with clients for quality assurance issue resolution and ensure high customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and providing high levels of service offerings to clients in the technology domain. Project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews will also be part of your role. Leading and guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes are essential aspects of your co...

Conduct market research to identify potential prospects primarily in the US, UK and Europe geographies. Track and respond to RFPs/RFIs pertaining to the service offerings. Support lead generation through prospect profiling and segmentation. Plan and execute email marketing campaigns to promote services and nurture leads. Prepare customized sales proposals/collateral, pitch decks, case studies, and service presentations. Generate regular sales reports, forecasts, and pipeline analytics. Identify potential competitors/service providers and pricing models for various service offerings. Support the creation and management of social media content (LinkedIn, Twitter, etc.)Should have critical thin...