Associate

As a Customer Support representative for the International Chat Process in Bhopal, your primary responsibility will be to respond promptly and professionally to customer inquiries through live chat channels. You will be expected to identify and resolve customer issues with empathy, providing step-by-step guidance to assist customers in troubleshooting. By ensuring seamless customer experiences and adhering to company policies and processes, you will play a vital role in maintaining customer satisfaction. In this role, you will be required to escalate complex or unresolved issues to the appropriate departments while accurately documenting customer interactions to maintain thorough customer records. It is essential to stay updated on product knowledge and service offerings to provide customers with accurate and relevant information. This exciting opportunity in Bhopal offers a full-time position with rotational night shifts and a work schedule of 5 days a week with 2 rotational week-offs. Immediate joiners from Bhopal are preferred for this role, and the job highlights include responding to customer queries via chat, resolving issues promptly, and ensuring a positive customer experience. If you are interested in this position, please comment below to express your interest, and I can refer you for further consideration. Feel free to tag or share this opportunity with someone who would be a perfect fit for this role. Let's support each other in achieving success together! Job Types: Full-time, Permanent, Fresher, Contractual / Temporary Contract length: 3 months Benefits: - Health insurance - Life insurance - Paid sick time - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift - UK shift - US shift Yearly bonus Work Location: In person Application Deadline: 13/04/2025 For further inquiries or to speak with the employer, please contact +91 8075427883.,