22 Inquiry Handling Jobs

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students warmly, creating a positive first impression. Listen attentively to their concerns and queries, providing friendly and professional assistance throughout their visit. Information Management: Develop and maintain a comprehensive FAQ document covering common inquiries. Ensure access to accurate information about the institute's programs, facilities, policies, and fee structures. Program Familiarization: Acquire in-depth knowledge of the institute's offerings, including entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties. Advocacy and Communication: Effectively communicate the advantages and unique features of the institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems. Financial Assistance and Fee Structure: Discuss the institute's fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved. Payment Handling: Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records. Financial Aid Processing: Receive and review applications for financial assistance, verifying authenticity and eligibility. Collaborate with relevant stakeholders to assess and facilitate financial aid for qualifying students. Manage communication between students and sponsors, maintaining accurate sponsorship records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students warmly, creating a positive first impression. Listen attentively to their concerns and queries, providing friendly and professional assistance throughout their visit. Information Management: Develop and maintain a comprehensive FAQ document covering common inquiries. Ensure access to accurate information about the institute's programs, facilities, policies, and fee structures. Program Familiarization: Acquire in-depth knowledge of the institute's offerings, including entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties. Advocacy and Communication: Effectively communicate the advantages and unique features of the institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems. Financial Assistance and Fee Structure: Discuss the institute's fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved. Payment Handling: Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records. Financial Aid Processing: Receive and review applications for financial assistance, verifying authenticity and eligibility. Collaborate with relevant stakeholders to assess and facilitate financial aid for qualifying students. Manage communication between students and sponsors, maintaining accurate sponsorship records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students, listen attentively to their concerns, and provide professional assistance. Information Management: Develop and maintain FAQs; ensure accurate and updated program, facility, and fee structure information. Program Familiarization: Gain in-depth knowledge of institute offerings (programs, curriculum, faculty, hostel facilities) and explain clearly to prospective students. Advocacy and Communication: Highlight the institute's unique strengths including success rates, coaching style, infrastructure, and student support. Financial Assistance and Fee Structure: Explain fee structure, scholarships, and financial aid; assist with paperwork and provide transparent information. Payment Handling: Collect payments, guide parents/guardians through payment processes, issue receipts, and maintain accurate payment records. Financial Aid Processing: Review aid applications, verify eligibility, coordinate with stakeholders, and maintain sponsorship communication and records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students, listen attentively to their concerns, and provide professional assistance. Information Management: Develop and maintain FAQs; ensure accurate and updated program, facility, and fee structure information. Program Familiarization: Gain in-depth knowledge of institute offerings (programs, curriculum, faculty, hostel facilities) and explain clearly to prospective students. Advocacy and Communication: Highlight the institute's unique strengths including success rates, coaching style, infrastructure, and student support. Financial Assistance and Fee Structure: Explain fee structure, scholarships, and financial aid; assist with paperwork and provide transparent information. Payment Handling: Collect payments, guide parents/guardians through payment processes, issue receipts, and maintain accurate payment records. Financial Aid Processing: Review aid applications, verify eligibility, coordinate with stakeholders, and maintain sponsorship communication and records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students, listen attentively to their concerns, and provide professional assistance. Information Management: Develop and maintain FAQs; ensure accurate and updated program, facility, and fee structure information. Program Familiarization: Gain in-depth knowledge of institute offerings (programs, curriculum, faculty, hostel facilities) and explain clearly to prospective students. Advocacy and Communication: Highlight the institute's unique strengths including success rates, coaching style, infrastructure, and student support. Financial Assistance and Fee Structure: Explain fee structure, scholarships, and financial aid; assist with paperwork and provide transparent information. Payment Handling: Collect payments, guide parents/guardians through payment processes, issue receipts, and maintain accurate payment records. Financial Aid Processing: Review aid applications, verify eligibility, coordinate with stakeholders, and maintain sponsorship communication and records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students, listen attentively to their concerns, and provide professional assistance. Information Management: Develop and maintain FAQs; ensure accurate and updated program, facility, and fee structure information. Program Familiarization: Gain in-depth knowledge of institute offerings (programs, curriculum, faculty, hostel facilities) and explain clearly to prospective students. Advocacy and Communication: Highlight the institute's unique strengths including success rates, coaching style, infrastructure, and student support. Financial Assistance and Fee Structure: Explain fee structure, scholarships, and financial aid; assist with paperwork and provide transparent information. Payment Handling: Collect payments, guide parents/guardians through payment processes, issue receipts, and maintain accurate payment records. Financial Aid Processing: Review aid applications, verify eligibility, coordinate with stakeholders, and maintain sponsorship communication and records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students, listen attentively to their concerns, and provide professional assistance. Information Management: Develop and maintain FAQs; ensure accurate and updated program, facility, and fee structure information. Program Familiarization: Gain in-depth knowledge of institute offerings (programs, curriculum, faculty, hostel facilities) and explain clearly to prospective students. Advocacy and Communication: Highlight the institute's unique strengths including success rates, coaching style, infrastructure, and student support. Financial Assistance and Fee Structure: Explain fee structure, scholarships, and financial aid; assist with paperwork and provide transparent information. Payment Handling: Collect payments, guide parents/guardians through payment processes, issue receipts, and maintain accurate payment records. Financial Aid Processing: Review aid applications, verify eligibility, coordinate with stakeholders, and maintain sponsorship communication and records.

Key Responsibilities Warm Greeting and Inquiry Handling: Welcome parents and students warmly, creating a positive first impression. Listen attentively to their concerns and queries, providing friendly and professional assistance throughout their visit. Information Management: Develop and maintain a comprehensive FAQ document covering common inquiries. Ensure access to accurate information about the institute's programs, facilities, policies, and fee structures. Program Familiarization: Acquire in-depth knowledge of the institute's offerings, including entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties. Advocacy and Communication: Effectively communicate the advantages and unique features of the institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems. Financial Assistance and Fee Structure: Discuss the institute's fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved. Payment Handling: Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records. Financial Aid Processing: Receive and review applications for financial assistance, verifying authenticity and eligibility. Collaborate with relevant stakeholders to assess and facilitate financial aid for qualifying students. Manage communication between students and sponsors, maintaining accurate sponsorship records.

You will be responsible for guiding prospective students in selecting the appropriate academic programs and assisting them throughout the admissions process at Parkstreet. This role requires you to respond to inquiries through various channels like phone, email, and in-person consultations while maintaining accurate records in the Management Information System (MIS). Your support will be essential in creating study plans, offering detailed information about colleges and courses, and ensuring a high level of satisfaction among students. To excel in this role, you should hold a Diploma and have a minimum of 2 years of experience in student counseling. The salary range for this position is between 12,000 - 25,142 per month, along with benefits such as paid sick time, leave encashment, sick leave, and Provident Fund. This is a full-time job with a day shift schedule at an in-person work location. Your performance will be further rewarded with bonuses on a quarterly and yearly basis. As a Student Relationship Executive, you will play a crucial role in guiding students towards their academic goals and ensuring a smooth admissions process for them at Parkstreet.,

VOC Automotive India Pvt. Ltd. is seeking a dedicated Customer Relation Executive to be a part of our team. As a Customer Relation Executive, you will play a vital role in managing customer interactions, resolving inquiries, and ensuring utmost customer satisfaction. Your responsibilities will include efficiently handling customer queries through calls, emails, and in-person conversations. You will be tasked with building and nurturing strong customer relationships to foster brand loyalty. Additionally, providing detailed product/service information and assisting customers in resolving their concerns will be part of your daily tasks. Collaborating with internal teams to ensure seamless customer service operations and maintaining accurate records of customer interactions and feedback will also be key aspects of your role. Furthermore, you will be involved in providing service support, post-sales assistance, and conducting follow-ups as needed. The ideal candidate for this position should possess at least a Bachelor's degree or Diploma in any field. We welcome both freshers and experienced candidates to apply for this role. Effective communication skills, strong interpersonal abilities, a customer-centric mindset, and problem-solving skills are essential for success in this role. The ability to thrive in a fast-paced environment is also a key requirement. Join our team and become a valuable member of a rapidly growing automotive industry family! This position is offered as a full-time opportunity and is open to fresher candidates as well. Benefits: - Cell phone reimbursement Schedule: - Day shift Language Preferences: - English (Preferred) - Hindi (Preferred) - Tamil (Preferred) - Malayalam (Preferred) - Telugu (Preferred) Work Location: In person,

You will be responsible for selling international and domestic tour packages. This includes creating itineraries tailored to clients" requirements, booking air tickets, hotels, visa, and travel insurance. Your main tasks will involve generating inquiries, providing excellent client service, handling inquiries effectively, and achieving monthly sales targets. This is a full-time position with a morning shift schedule. The ideal candidate should have at least 1 year of experience as a Travel Sales Consultant, preferably with experience in selling international tour packages. The work location is in person. If you have a passion for travel sales, enjoy creating customized itineraries, and have a knack for meeting sales targets, this role could be a great fit for you. Join our team and help clients experience unforgettable journeys around the world.,

The counsellor will play a pivotal role in guiding individuals toward fulfilling successful career paths. You must be a compassionate and insightful professional capable of providing career advice, assessing job-oriented skills and interests, and assisting students in making informed decisions. Your essential duties and responsibilities will include maintaining relationships by building and nurturing strong connections with parents and students to convert leads into enrolments successfully. You will provide students with comprehensive advice regarding the educational courses and programs necessary for specific career paths. Additionally, you will be responsible for driving sales growth within the branch, actively organizing and participating in on-campus and off-campus events, and handling inquiries efficiently through effective counselling techniques. You must be deadline-oriented, working effectively under pressure to meet deadlines and targets while delivering exceptional customer service. To be considered for this role, you should hold a Bachelor's degree in Counselling, Psychology, or a related field, along with previous experience in counselling or the education industry. Strong organizational skills with attention to detail are essential, and you should be able to work both independently and as part of a team. Proficiency in MS Office and other job-related software is a plus. This is a full-time, permanent position suitable for freshers. The benefits include cell phone reimbursement, a flexible schedule, leave encashment, paid sick time, and paid time off. The working schedule consists of day and morning shifts, with additional performance and yearly bonuses. The ideal candidate will have at least 1 year of experience in academic counselling and must be located in Rajkot, Gujarat, working in person. For further information or to apply, please contact us via email at career@rnwmultimedia.com or call 7862813693.,

As a Sales Executive at Vashi Integrated Solutions (VISL), your primary responsibility will be to maintain and increase sales of our company's products. Collaborating with the Business Manager, you will set annual sales targets and work diligently to achieve them successfully. By driving the team towards maximum monthly incentives through Sales Performance Monitoring Programs, you will play a crucial role in enhancing sales performance. Your role will also involve improving quotation conversion rates by engaging in consistent follow-ups with potential clients. Generating new business opportunities and expanding our customer base will be essential tasks to contribute to the geographical expansion of the VISL brand into new areas or locations. Ensuring high levels of customer satisfaction is key, and you will be expected to promptly resolve any customer complaints that may arise. Additionally, collecting and reporting regular customer feedback on our products and services will be part of your routine tasks. Responding to customer inquiries related to the brand or business segment and following up on existing inquiries to ensure successful conversion will also be vital aspects of your role. About VISL: Vashi Integrated Solutions is a trusted one-stop integrated sourcing and procurement partner for industrial and commercial products, specializing in electrical, power transmission distribution, solar, MRO, and industrial automation products across various industry segments. With over 4 decades of customer service experience, we have developed an innovative V Serve system and processes to enhance our customers" experience. Our commitment to excellence has been recognized by our principals and customers, and we are proud to be an ISO 14001-certified company with an ICRA A rating. At VISL, we are dedicated to providing our customers with a delightful and happy experience through our products and services. Join us in our journey towards continuous improvement and customer satisfaction.,

TE Connectivity's Customer Service Teams are responsible for interacting with customers, company sales, and service representatives to manage various pre-sales or post-sales service functions. This includes processing transactions through phone, internet, and correspondence channels, as well as addressing inquiries about TE's products and services. Additionally, they may engage in promoting and selling the company's offerings and handling customer complaints with a focus on developing robust business relationships in alignment with TE's Extraordinary Customer Experience strategy. The ideal candidate for this role should embody key competencies including a strong sense of integrity, accountability, inclusion, innovation, and teamwork. These values are essential for success in delivering exceptional customer service and driving positive outcomes for both customers and the company.,

As an intern at our newly established travel agency, you will be responsible for providing global visa support to clients by assisting them with visa applications, documentation, and requirements. You will also be tasked with booking tickets for flights, trains, and other modes of transportation based on client preferences. Your role will involve planning and organizing holiday packages by curating travel itineraries, selecting destinations, and coordinating logistics. Additionally, you will be responsible for making reservations for flights, accommodations, and activities to ensure a hassle-free travel experience for our clients. As part of your responsibilities, you will offer travel advice to clients by guiding them on destinations, travel regulations, and best practices. You will play a key role in ensuring a smooth and enjoyable experience for clients by managing bookings, handling inquiries, and providing support throughout their journey. We are located on CH Bridge, Calicut, and are committed to providing seamless travel experiences for our clients. Our agency specializes in global visa services, holiday packages, ticket bookings, and comprehensive travel solutions. As we continue to expand, we look forward to future business growth and new opportunities in the travel industry. Join us in creating unforgettable travel experiences for our clients.,

Job Description: ThinkRight is looking for a proactive and enthusiastic Inquiry & Admissions Coordinator to join the Education Centre team located in Galleria Market, Gurugram. As the Inquiry & Admissions Coordinator, you will play a vital role in managing both inbound and outbound communication, addressing inquiries, and guiding prospective parents through the admission process. Your focus will be on ensuring effective communication and fostering positive relationships within the school community. Your main responsibilities will include handling inbound and outbound calls, responding to inquiries through various communication channels with professionalism and accuracy, and conducting timely follow-ups to convert potential leads into admissions. It will be essential to maintain accurate records of all interactions and communications in the school's database. Additionally, you will collaborate closely with the admissions and administration teams to ensure a seamless enrollment experience for parents. This position requires a commitment of 6 days a week, with half-day work on Saturdays. A 2-year commitment is necessary for this role. The working hours are during the day shift, and the work location is in person at the Education Centre in Galleria Market. If you are a motivated individual with excellent communication skills and a passion for assisting families in the admission process, we encourage you to apply for this full-time position at ThinkRight. For further details, you can contact us at 93550 66150 or email us at hr.recruitment@cv.triumphauto.com.,

The Career Counsellor will play a pivotal role in guiding individuals toward fulfilling successful career paths. This position requires a compassionate and insightful professional who can provide career advice, assess job-oriented skills and interests, and help students make informed decisions. Essential Duties and Responsibilities: Maintaining Relationships: Build and nurture strong relationships with parents and students to successfully convert leads into enrollments. Educational Guidance: Provide students with comprehensive advice regarding the educational courses and programs required for specific career paths. Sales Growth: Take overall responsibility for driving sales growth within the branch. Event Organization: Actively organize and participate in on-campus and off-campus events and functions related to career counseling. Effective Inquiry Handling: Ensure efficient handling of queries and walk-ins through effective counseling techniques. Deadline-Oriented: Work effectively under pressure, meeting deadlines and targets while delivering exceptional customer service. Candidate Requirements: - A Bachelor's degree in Counseling, Psychology, or a related field. - Previous experience in counseling or in the Education Industry. - Strong organizational skills with attention to detail. - Ability to work independently and as part of a team. - Proficiency in MS Office and other job-related software is a plus. For further information, please feel free to contact us via email at career@rnwmultimedia.com or call 7862813693.,

Email Management: Monitor incoming sales orders and inquiries, ensuring prompt attention and forwarding inquiries to top management. Inquiry Handling: Respond to inquiries, seek guidance when needed, and prepare quotaon based on requirement & submit to client. Data Management: Maintain Google Data sheet for tracking enquiries and quotations. Order Processing: Coordinate negotiations and follow-ups until finalization, then forward orders to relevant departments. Technical Support: Prepare Bill of Material (BOM) based on customer requirements. Additionally, you will assist the sales and marketing team, contribute to process improvement, conduct market research, reconcile customer balances, and provide client support. Maintaining activity reports and reporting to superiors are also part of your responsibilities. Be prepared to tackle any task assigned by top management.

Customer Service Representative responsible for handling all customer inquiries, online and offline, about our products and services. Understand, resolve, & coordinate with internal teams to ensure customer satisfaction and drive business conversion. Required Candidate profile Females Comfortable with the job location Good in communication Relevant exp in CSR or sales coordnation

Guide students on IT courses and career paths. Handle inquiries, give course details, and convert leads into admissions through calls or face-to-face counseling. Required Candidate profile Only Male Candidates are eligible. Graduates with 6–12 months of counseling/sales experience. Must have basic technical knowledge of current IT trends. Good communication skill is required.

Urgently looking for Sales Coordinator in leading Electrical Company at Vadodara. Job Title: Sales Coordinator Experience: 2+ years Qualification: Graduate / Postgraduate Work Location: Makar Pura GIDC, Vadodara. Gender: Female only. Coordinate with all the concerned above and other parties and having above knowledge & qualifications. inquiry management, technical selection, offer preparation, calling the customer must maintain log and keep the full track without any excuses, and must give feedback on timely manner after discussion or negotiation with customer regarding price, quality, delivery, payment terms etc., Po checking, coordinate with principal company our dispatch department, order placements of orders and delivery follow up. Job Summary: We are seeking a highly organized, detail-oriented, and proactive female candidate to join our team as a Back Office Sales Executive. This role is pivotal in managing the entire "Inquiry to Order" lifecycle, ensuring that customer inquiries are efficiently converted into confirmed orders and accurately processed. The ideal candidate will possess excellent communication skills, a strong administrative aptitude, and a commitment to delivering exceptional internal and external customer service. Key Responsibilities: Inquiry Handling & Qualification: o Receive and manage incoming sales inquiries via phone, email, and other communication channels. o Understand customer requirements, product specifications, and desired quantities. o Log all inquiries accurately in the CRM system or designated software. o Qualify leads by assessing potential, urgency, and alignment with company offerings. Quotation & Proposal Preparation: o Work closely with the sales team to prepare accurate and competitive price quotations based on current pricing structures and product availability. o Draft and send out professional proposals, ensuring all relevant details, terms, and conditions are included. o Follow up on submitted quotations to track their status and gather customer feedback. Order Processing & Management: o Convert qualified inquiries and approved quotations into sales orders in the company's ERP/CRM system. o Verify order details, including product codes, quantities, pricing, payment terms, and delivery instructions, against the quotation and customer's Purchase Order (PO). o Coordinate with the inventory/warehouse team to confirm stock availability and allocate goods for orders. o Process advance payments or ensure adherence to payment terms as per company policy. o Generate and issue Proforma Invoices, Sales Confirmations, and other pre-shipment documents. Documentation & Compliance: o Maintain accurate and up-to-date records of all inquiries, quotations, orders, and customer interactions. o Ensure all sales-related documentation is complete, correct, and adheres to company policies and regulatory requirements (e.g., GST, E-way bills, if applicable). o Assist in preparing reports on sales activities, order status, and lead conversion rates. Coordination & Communication: o Serve as the primary point of contact for internal teams (sales, despatch, accounts, warehouse) regarding order status, product information, and customer-specific requirements. o Communicate proactively with customers regarding their inquiry status, order confirmations, dispatch updates, and any potential delays or issues. o Address customer queries and resolve minor issues related to orders, pricing, or product availability in a timely and professional manner, escalating complex issues to the relevant department. Post-Order Support: o Assist with any order amendments or cancellations as required. o Coordinate with the accounts team for invoice generation and payment follow-up. o Gather feedback from customers on order fulfillment and service quality. Are you interested for the new job role? Regards, Call: 9374762020

Customer Service Representative responsible for handling all customer inquiries, online and offline, about our products and services. Understand, resolve, & coordinate with internal teams to ensure customer satisfaction and drive business conversion. Required Candidate profile Females Comfortable with the job location Good in communication Relevant exp in CSR or sales coordnation