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0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Patient Caller at our organization based in Chennai, you will be responsible for patient communication, appointment scheduling, data entry, follow-up calls, customer support, and ensuring compliance with healthcare regulations. Your primary role will involve calling patients to confirm appointments, provide necessary instructions, and follow up on their medical treatments. You will also play a key role in assisting with the scheduling and rescheduling of patient appointments based on availability. Maintaining accurate patient records in the system through data entry will be a crucial aspect of your daily tasks. Moreover, you will be required to conduct follow-up calls to remind patients about upcoming visits, medication adherence, and post-treatment check-ups. Providing excellent customer support by addressing patient inquiries, escalating concerns to relevant departments, and ensuring overall patient satisfaction will be an integral part of your responsibilities. It is essential to adhere to HIPAA and other healthcare regulations when handling patient information to maintain confidentiality and data security. In addition to a competitive salary, this role offers a work-from-home opportunity after one month of joining, indicating flexibility and a healthy work-life balance. Onsite employees can benefit from a two-way cab facility, making commuting convenient. This position also presents career growth opportunities, allowing you to enhance your skills and advance within the organization. For more information regarding this exciting opportunity, please contact Anny at 8778115480.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
The role involves Tele Sales including handling inbound and outbound calls, making follow-up calls, fixing appointments, and conducting outbound calling on data collected through lead generation activities. You will be responsible for handling customer queries, keeping records of calls, and building profitable relationships with key customers. Resolving customer complaints quickly and efficiently is also a key responsibility. Incentives will be provided based on monthly target achievement. The job is Full-time and benefits include cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work schedule is a day shift with the opportunity for performance bonuses. Fluency in English is preferred for this role and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 92666 06348.,
Posted 1 week ago
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