Patient caller

As a Patient Caller at our organization based in Chennai, you will be responsible for patient communication, appointment scheduling, data entry, follow-up calls, customer support, and ensuring compliance with healthcare regulations. Your primary role will involve calling patients to confirm appointments, provide necessary instructions, and follow up on their medical treatments. You will also play a key role in assisting with the scheduling and rescheduling of patient appointments based on availability. Maintaining accurate patient records in the system through data entry will be a crucial aspect of your daily tasks. Moreover, you will be required to conduct follow-up calls to remind patients about upcoming visits, medication adherence, and post-treatment check-ups. Providing excellent customer support by addressing patient inquiries, escalating concerns to relevant departments, and ensuring overall patient satisfaction will be an integral part of your responsibilities. It is essential to adhere to HIPAA and other healthcare regulations when handling patient information to maintain confidentiality and data security. In addition to a competitive salary, this role offers a work-from-home opportunity after one month of joining, indicating flexibility and a healthy work-life balance. Onsite employees can benefit from a two-way cab facility, making commuting convenient. This position also presents career growth opportunities, allowing you to enhance your skills and advance within the organization. For more information regarding this exciting opportunity, please contact Anny at 8778115480.,