Electrical Manager/Supervisors

Role Overview: As a Customer Service Representative, your main responsibility will be to handle in-bound and out-bound calls from new customers and existing tenants to address their queries and concerns. You will need to coordinate with other teams to ensure timely resolution of these concerns. Additionally, you will be expected to be on call at the property to address issues such as power outages, breakages, and supply chain constraints. Key Responsibilities: - Take in-bound and out-bound calls to address queries/concerns of new customers and existing tenants - Coordinate with other teams to resolve concerns - Be accessible on call at the property to resolve issues like power outages, breakages, and supply chain constraints - Work closely with the management team to develop and execute innovative events for the members - Monitor reports of Move-ins and Move-outs and make scheduled calls - Ensure smooth check-in and check-out process with housekeeping staff - Assign technicians to resolve issues promptly - Conduct follow-ups over call as needed - Call tenants who are raising notice to attempt retention Qualifications Required: - 3-6 years of experience in a similar role (Note: No additional details about the company were provided in the job description),