Customer Relation Management

3 - 8 years

0 - 1 Lacs

Posted:5 days ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking an experienced Customer Relation Management professional to join our team in India. The ideal candidate will be responsible for managing customer relationships, enhancing customer satisfaction, and implementing strategies to improve customer engagement and retention.

Responsibilities

  • Manage customer relationships to enhance customer satisfaction and loyalty.
  • Handle customer inquiries and complaints effectively and efficiently.
  • Develop and implement customer engagement strategies to improve retention rates.
  • Analyze customer feedback and data to identify areas for improvement.
  • Collaborate with cross-functional teams to ensure a seamless customer experience.

Skills and Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 3-8 years of experience in customer relationship management or similar roles.
  • Strong communication and interpersonal skills.
  • Proficient in CRM software and customer support tools.
  • Ability to analyze data and generate actionable insights.
  • Excellent problem-solving skills and a customer-centric mindset.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You