426 Customer Quality Jobs - Page 12

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improve...

Roles and Responsibilities: Partner to the customer in all quality aspects •Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process •Perform ICA at Customer end. •Quality meeting at customer. •Customer communication •Customer PPM monitoring. •Warranty meetings with OEMs •Settlement of warranty parts & cost. •Visit to dealers for attend live cases, if required. Mandatory Skills: Technical education (diploma, BE) in electronics or mechatronics •Experience in handling of customer complaints (problem solving methods, 8D reports) •Education/knowledge about quality processes mandatory •Experience wit...

Diploma /BE (Mech) preferred • Minimum 15 years in Quality plus 5 to 6 years in manufacturing • Exposure to Injection Moulding Process. High Volume Manufacturing • High Competency in Quality Tools and Techniques

Role & responsibilities About the Position: 1. Designation - Senior Engineer - Supplier and Customer Quality Assurance 2. Location - Pune Job Description: Safety : - Drive the safety culture within team and on lines and ensure use of PPE by all - Carry out safety audits and liaison with the safety guideline as per the EHS mandate Quality : • Supplier PPM monitoring & control. • Interaction with customer for quality resolution. • Part Divert Process (PDP) List.-Incoming inspection • Maintain Supplier 8D/PPS status.8 D closure within 7 days. • Statistical analysis & 8D for all issues monthly. • Develop and maintain check sheets for PDP parts & PDI parts. • Resolution of Supplier & Inhouse Qual...

Job Summary: We are seeking a detail-oriented and proactive Supplier Quality Engineer (SQE) to ensure that our suppliers consistently deliver high-quality materials and components. The SQE will be responsible for evaluating supplier processes in Electromechanical commodities, conducting audits, managing non-conformances, and driving continuous improvement initiatives to meet company and customer quality standards. Key Responsibilities: Lead supplier approval & development initiatives by assessing manufacturing/technology capabilities to improve quality, reduce costs, and enhance delivery performance. Work cross-functionally with engineering, procurement, and production teams to qualify new s...

Responsibilities: > Immediate joinee * Lead plant quality initiatives * Ensure customer satisfaction with product performance * Oversee manufacturing processes for compliance with IATF standards * Collaborate on supplier management strategies

We are seeking a proactive and experienced professional to head Quality Assurance and Control function within our engineering and electrical equipment manufacturing operations. The ideal candidate will ensure that all products meet internal standards and external regulatory and customer requirements, drive continuous improvement, and oversee compliance with applicable quality standards. Competencies: Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) ISO 9001, ISO 14001, ISO 45001 Lead/ Internal Auditor Certification Experience as an MR (Company/ Plant/ Site level) Six Sigma Green/Black Belt Extensive experience on data analysis and problem-so...

Handling & Analysis Of Customer Complaint & 8d (Problem Analysis ,Root Cause Analysis & Preparation Of Counter Measure Action Plan & Submission To Customer Return Rejection First And Last Piece Approval Report Verification Required Candidate profile Monitoring Of Customer Complaint Countermeasure Effectiveness To Participate & Involve In Daily Red Bin Analysis For The Previous Day Rejection & Follow Up Action With Cft SPC & MSA Analysis

-Promote BEST culture in Plant e.g. Kaizen Hungama, TPM,TQM Hour, BEST Convention etc. -Alignment with Customer / External agencies for participation in QC/TPS competitions -Review of deployment of QMS requirements across all processes within plant

Job Title: Quality Head Department: Production and Quality Department Qualification: Diploma Mechanical/B.E Mechanical Experience: 10+ years work experience Job Location: Sonawane Wasti, Chikhali, Pune Joining : Immediately Job Description:- 1. Experience in heavy machineries and fabrication. 2. Raw material inspection Review of test certificates with respect to standards & P.O. 3. Witnessing mechanical rest in laboratories Tensile, Impact, Hardness & Bend test. 4. Inspection of valves, pipes, fittings, pressure vessels, calandria, preheater, tanks, skids, tube bundles etc. 5. Review of radiographic films, witnessing ultrasonic tests, PT. 6. Witnessing of pressure testing of pipes, vessels &...

Job Description: We are seeking a highly experienced Service & Quality Manager with a strong background in the auto component industry to lead our service and customer quality teams. The ideal candidate will have at least 15+ years of experience in the service field, with a minimum of 3-4 years in a leadership role. This role requires expertise in managing customer quality, warranty processes, and product improvements, with a deep understanding of the automotive service industry. Key Responsibilities: Lead the service team to manage customer quality and field warranty management for automotive components. Collaborate with OEM service and quality teams to ensure high standards of customer ser...

Knowledge of HPDC Process, SPC MSA, 7QC Tools, 5`S, Drawing, inspection instruments, Problem solving, component & Tools inspection, Pooka Yoka, Why why analysis, KAIZEN, PPM, Rejection Monitoring, MIS Data, Machine process Knowledge, Aluminum Casting

Sr. Manager Quality (Foundry) Location: Kolkata Department: Quality Reports to: Plant Head / VP Quality Job Purpose: To lead and manage the overall quality function in a foundry environment specializing in fourues (furan resin) casting processes. Responsible for process quality, customer quality, supplier quality, and implementation of robust QMS systems to ensure defect-free deliveries and continual improvement. 1. Process Quality (Foundry & Four s Casting): Oversee and control quality parameters in furan resin casting process. Analyze and control casting defects sand-related, inclusion, porosity, blowholes, etc. Drive process audits and establish robust quality controls at all casting stag...

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the a...

Head QC & Customer Assurance for Precision Consumer Durable products Lead QC team PAN India at factories & People Mgmt Develop QC Strategy Conduct Audits to ensure sourcing & manufacturing QC Standards & Reliability strategy & implementation Required Candidate profile B.Tech / M.Tech LADY candidate 20+ Yrs exp in QC in FMCG / CD / Auto / Consumer Electronics / Pharma Currently leading QC in Manufacturing Exp in leading multi locational QC in mfg./assembly units Perks and benefits Best As Per Industry Standards

Roles and Responsibilities Ensure quality management system compliance with ISO standards, IATF requirements, and customer expectations. Develop and implement effective supplier quality management processes to ensure timely delivery of high-quality products. Conduct regular audits and inspections to identify areas for improvement in manufacturing processes, materials, and equipment maintenance. Collaborate with cross-functional teams to resolve quality issues related to product design, production planning, and supply chain management. Analyze data from various sources (e.g., APQP reports) to identify trends and opportunities for process improvements. Desired Candidate Profile 7-10 years of e...

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the a...

Job Summary Having experience in TWS, Neckband, Smart Watch, Earbuds. Process Quality Management & Control. Validating material and process as per BOM & SOP. Outgoing Quality Inspection. Making & analysis data of Monthly basis ESD report.

We at Marquardt India are looking for Deputy Manager for Customer Quality role at Pune location. Role & responsibilities :- - Handling Zero KM issue with at customer place - Perform ICA and Monitoring - Root cause analysis and 8D marking and review with customer - Partner to the customer in all quality aspects -Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process -Implement special measures and actions if needed -Interdisciplinary definition and adjustment of corrective actions -Setup of quality improvement programs -Quality meeting at customer -Customer communication -Monitor Supplier score...

Sanmar Group is Hiring for Quality Control for Sanmar Matrix Metals Limited for Viralimalai location. Key Purpose of the Job : Responsible for establishing and implementing quality management systems in machine shop. Educational Qualification / Experience required : Diploma in Mechanical with 5-8 years of experience from machining industry. Key Responsibilities : 1. Establish and implement Quality Management systems. 2. To aim for 100% defect free parts produced and despatched. 3. To effectively handle customer queries/complainats. 4. Monitor and review Quality control activities. Indicative Tasks Competencies (all competencies required to carry out this key responsibility and indicative tas...

Tertiary qualification in optometry/ pharmacy/ ophthalmology/ medicine/ pharmacology/ biomedical science/ biomedical engineering/ chemistry/ biology/ nursing or other healthcare discipline Languages: Fluent in English (spoken and written) Key Competencies/Behaviours: Technically Competent. Results Driven Customer / Quality Focus Empowerment / Accountability Mutual Respect / Trust / Loyalty Experience: 1- 2 years of experience in pharmaceutical and medical device industries Proven ability in implementing quality and documentation systems. Record of accomplishment of tracking complaints Effective communicator

Vertiv Group Corp is looking for Supplier Quality Management Senior Analyst to join our dynamic team and embark on a rewarding career journey. The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to u...

Analyst, Sr Analyst, Claims As a Claims Analyst, you ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of business The emphasis of your job is on reviewing claims filed by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies It also entails maintaining updated records and preparing required documentation What you ll be doing What will your essential responsibilities include? Make sure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation Adjudicate claims activities like setting up new claims, making payments, refunds, up...

Urgent Opening - Customer Quality Engineer Experience - Tire one and OEM Only F2F interview Salary 50-60k Required Candidate profile Customer Quality Engineer

Role & responsibilities : Candidate is responsible for 5 Star Audit IATF Audit Quality Core Tools New Project Development Business plan Preparation Customer Handling (QC, QA & SQA) APQP, PPAP, FMEA , Control Plan, SPC, MSA, IATF Documentation Product Development, Supplier Sourcing, VAVE / Cost Savings, Project Management QC Tools - Pareto & why why analysis Process Improvements, Problem solving, Internal Audit, Process Audit / Product Audit Supplier Evaluation, Performance Monitoring, CAPA Analysis Examine the Monthly Quality Results and developments, Reporting to Management Make ensuring that all the Customer Specific Requirements are met.