237 Customer Quality Jobs - Page 10

Responsible for Managing Machining Quality New product development (NPD) New project implementation Vendors quality monitoring Calibration of measuring instruments & gauges, Review and reduce customer complaints QA - ISO system audits compliance

Handle QMS, QC & Customer Assurance for Consumer Durable products People & Process Mgmt. Quality Management QMS EMS OHSAS Six Sigma Lean manufacturing Required Candidate profile B.Tech 8 - 10 Years experience in QMS, EMS, QC in Blue Chip manufacturing unit Experience in Six Sigma, TQM, OHSAS, Lean manufacturing Stakeholder management & good communication skills Perks and benefits Best As Per Industry Standards

Role & responsibilities: Drive the safety culture within team and on lines and ensure use of PPE by all - Carry out safety audits and liaison with the safety guideline as per the EHS mandate Customer Quality: • Interaction with overseas customer for quality resolution. • Maintain customer 8D/PPS status.8 D closure within 7 days. • Statistical analysis & 8D for all issues monthly. • Develop and maintain check sheets for PDI parts. • Resolution of Inhouse Quality problems from Line and SIPS. • Supplier development. • Carry out Inhouse process Audits as per Plan & NC closure. • Monitoring 8D status of customers. • Calibration of equipment. • RFT drive • Checksheet/CTQ sign off with customer. Preferred candidate profile

Experience in Plastics injection molding. (Automotive industry) Customer Handling Knowledge in 8D, PPAP, control plan, PFMEA, customer Audit, SQ Audit, VDA 6.3 audit & Power point presentation. In process & Assembly quality Knowledge in IATF 16949

Customer Quality Engineer Tracking & assuring customer specific requirements. Address customer issues in a timely manner to ensure customer satisfaction Responsible for managing customer audits, scheduling, leading, follow up & closure on all audit Required Candidate profile Total 7+ years of experience in industry, minimum 2-3 years of relevant working in fastener industry. Aware of customer Quality standards, QA processes & norms followed in industry PPAP requirements.

Purpose of the Job/Role. Smooth flow of production in respective of Polishing to All kind of Jewelry. 1.Key Responsibilities and Accountabilities Adherence to Customer Requirements: Know customer quality standards & ensure adherence of it in Polishing process to all Jewelries. To do the Polishing to all kind of Jewelry along with Providing shine and lustre to those jewelries. To do not Over the Polishing to any Jewelry, correct pressure while finishing/polishing To do the maintain the Gross Loss of Jewelries. First Time Acceptance & Productivity: Achieve the set targets of FTA & productivity. Health and Safety: Ensure safe working conditions in own department/area by implementing necessary safety norms as instructed by seniors. KPI To be competent, the user/individual on the job must be able to: To do the complete polishing for 50 or more pieces of any kind of Jewelries and cross re-check for quality and finishing. To anticipate problems well in advance in order to rectify it and deliver the complete polishing on time and inform to Superior. Competencies and Levels Knowledge of Polish process to different types of Jewelry Design and its Shine & Lustre. Knowledge of cloth buffs and synthetic wire brushes Knowledge of cutting compounds and polishing compounds for rough polish and fine polish respectively. Role Specification Qualification (Less than Graduate, Graduate, Post Graduate, PhD, Any Specialization) Any Qualification or Diploma in Designing /Experience in Jewelry Designing. Techno-functional Skills Knowledge of Jewelry Designing & Shapes Years of Experience 4 to 9 years CTC Bracket 2.5 Lakhs to 3.5 Lakhs PA Industry Jewelry industry Hands on experience

Conduct random inspections of goods to ensure continuous quality monitoring. timely elevation to the factory owners Monitor & manage timelines for interim & final inspections to ensure timely delivery.production Planning & Execution, Required Candidate profile Oversee and manage the workload of the Quality Control (QC) team. Ensure quality standards are met for a variety of products, including bathmats, area rugs, pillows, throws, table linen, and storage

Role & responsibilities Customer Satisfaction Quality Awards Control on Cost of Quality Internal & External audits New Product Development Supplier Upgradation In-house Quality Controling and strengthning Employee Development & Motivation System Implementation and Adherence Hands on experience of handling HMSI Customer or Honda Customer (must have)

JD:- 8D Complaint resolution methodology, Knowledge of PFMEA,Control Plan, PPAP Knowledge of Quality tools (7QC tools, MSA,SPC,D.O.E) Customer satisfaction' Root Cause Analysis fundamentals, Customer communication Development of Key Customer complaint parameters, Develop tracking mechanism for Customer complaints, Bring clarity in definition of Customer complaints, Conduct follow up audits for complaints countermeasures effectiveness, Facilitate communication with subject Customer & Plant QA, Track progress of satisfactory resolution of Customer complaints, Ensure regular review & escalations on complaint's dis satisfactory resolution, Ensure standardization & correctness of 8D of each complaint, Help PQMs to prepare needful customer complaint data ppts in the plants, & support plants during the customer audits Ensure updation of customer complaint data & provide needful MIS. Interested candidates kindly share your cv to hr38@hectorandstreak.com

About The Role Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction ? Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPO’s defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption ? Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Manage overall Quality (Supplier Quality, Product Quality, Customer complaints), Audits(IATF, Customer, supplier, process etc) Product / Process improvements through Kaizen. Compliances to 5S & Safety. Training and skill building of Team.

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, SQL and Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills