Customer Experience Manager

Company Description

Carvve is transforming the automotive accessories market with an intuitive online marketplace that delivers premium products straight to your door. Specializing in a wide range of high-quality interior, exterior, audio, electronics, and performance accessories, we partner with trusted brands to enhance the style, comfort, and functionality of your vehicle. At Carvve, we are committed to providing a seamless shopping experience for automotive enthusiasts, ensuring access to well-curated products that meet diverse customer needs.

Role Description

This is a full-time on-site role for the position of Sales Manager at Carvve's Karol Bagh office. The Sales Manager will be responsible for managing and driving sales activities, fostering relationships with clients, and developing strategies to achieve sales targets. The role includes training and mentoring the sales team, monitoring performance, and identifying market trends to improve overall performance. Additionally, the Sales Manager will contribute to implementing sales processes and ensuring customer satisfaction as a key business objective.

Qualifications

• Proven skills in customer relationship management, prospecting, and negotiation
• Experience in sales strategy development, sales forecasting, and meeting targets
• Ability to lead, motivate, and train sales teams effectively
• Strong understanding of market trends and the ability to adapt to dynamic market needs
• Excellent communication, leadership, and organizational skills
• Prior experience in the automotive industry or retail sales is a plus
• Bachelor’s degree in Business, Marketing, or a related field