As a Store Manager in one of our stores, you will be responsible for the following duties: a) Customer Service ManagementTo understand, anticipate and satisfy the needs of a customer, to have an activepresence at the point of sale, and to be responsible for the correct handling ofcomplaints and returns. b) Product ManagementCorrectly controlling the product in your store to meet sales objectives assignedby direction, and to transmit the relevant information in terms of the product, tomake orders effectively, to have an active presence and help organise the processof receiving merchandise, to be responsible for optimising the stock. c) Section imageTo guarantee a correct image for their team and their store, to be responsible forapplying merchandise criteria to their store, to ensure maintenance and cleanlinessof the store. d) Staff ManagementTo select, train, develop, maintain and organise the store team. To be responsiblefor selecting the best people for the post, and help with their integration into thecompany, to organise personnel and control budgets for internal personnel. e) Budget controlTo control and protect all store assets, to organise the inventory and control wastagein their store in line with the objectives of the company, and to be responsible forcomplying with all the rules for using the cash registers and the administrativeprocedures of the company.

Being a VCM ,the roles and responsibilities are: 1. Product Knowledge:Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store,incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service:Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise:Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception:Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development:Manage a team of visual commercialsGuide and train Visual commercials to perform their duties efficiently 6. Loss Prevention:Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning) to ensure a low. Inventory loss rate 7. Stock Management:Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation

As a section manager in one of our stores, you will be responsible for the following duties: a) Customer Service ManagementTo understand, anticipate and satisfy the needs of a customer, to have an activepresence at the point of sale, and to be responsible for the correct handling ofcomplaints and returns. b) Product ManagementCorrectly controlling the product in your section to meet sales objectives assignedby direction, and to transmit the relevant information in terms of the product, tomake orders effectively, to have an active presence and help organise the processof receiving merchandise, to be responsible for optimising the stock. c) Section imageTo guarantee a correct image for their team and their section, to be responsible forapplying merchandise criteria to their section, to help the store manager with themaintenance and cleanliness of the store. d) Staff ManagementTo select, train, develop, maintain and organise the store team. To be responsiblefor selecting the best people for the post, and help with their integration into thecompany, to organise personnel and control budgets for internal personnel. e) Budget controlTo control and protect all store assets, to inform the store manager about theprovision of material for their section, to organise the inventory and control wastage intheir section in line with the objectives of the company, and to be responsible forcomplying with all the rules for using the cash registers and the administrativeprocedures of the company

As a section manager in one of our stores, you will be responsible for the following duties: a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. b) Product Management Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock. c) Section image To guarantee a correct image for their team and their section, to be responsible for applying merchandise criteria to their section, to help the store manager with the maintenance and cleanliness of the store. d) Staff Management To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel. e) Budget control To control and protect all store assets, to inform the store manager about the provision of material for their section, to organise the inventory and control wastage in their section in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company. Show more Show less

Being a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of customer issues and follow problems through to resolution. 4. Meeting with other managers to discuss possible improvements to customer service. 5. Supervise and train the staff members to provide highest standards of customer service. Requirement: -Good knowledge of the company, the brand and the store they area applying for. -Passion for people and processes. -Systematic organized approach to work. -Flexibility and problem-solving ability. -Has initiative to identify problems and opportunities to be proactive. -Ability to handle pressure and react quickly to situations. -Uses initiative to make timely decisions in challenging conditions and circumstances. -Self-motivated and ability to motivate others. -Tenacious and resilient. -Ability to lead by example, motivate and develop employees. -Ability to work autonomously and as part of a team. -Excellent communication skills. Show more Show less

Provide regular reports to the Store Manager and Regional HR Manager on the performance of the store regarding hours and productivity. Advice on all ER related matters and assure company policies and procedures are followed. Not to hold all the meetings but to be assure managers are confident to hold them or be present as note taker. Resolve payroll queries and coordinate any payroll changes together with HRM/Store Manager. Ensure training and development of the team, especially with regards to HR matters and induction for new starters. Support managers with training tools and follow up of training materials. Management of mentor’s team. Succession planning. Vacancies, contracts and overtime management as per company expectations and control of hours according to budgets. Presence on shop floor to get to know the team and their potential and also support the floor when needed. Analyze reports and create action plans for improvement Working closely with the Recruitment Centre, coordinate recruitment activity for the store, from placing adverts, vacancy authorization, screening CVs, organizing interviews, managing feedback. Advise on any ER issues such as flexible working, investigations, disciplinarians, sickness absence. Advise and promote company benefits and development opportunities. Ensure exit interviews are held and feedback given on areas for improvement. Advise on ideal rotas and changes in structure to improve effective use of hours according to business needs. Hold relevant meetings such as Flexible working requests, Return to Work meetings, Attendance meetings or Investigations. Roll out company training in store, particularly relating to HR processes. Ensure effective internal communication as a store, participating in any managers meetings. Work with the Store director to create and have action plans in place for store succession plan. Support the management team in the motivation of the team. Work closely with the Store director to monitor, identify and resolve issues affecting team morale or performance. Support managers in performance management of team. Show more Show less

Being a VCM, the roles and responsibilities are: 1. Product Knowledge: Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store, incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service: Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise: Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception: Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development: Manage a team of visual commercials Guide and train Visual commercials to perform their duties efficiently 6. Loss Prevention: Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning)to ensure a low. Inventory loss rate 7. Stock Management: Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation Show more Show less

Job Title: Store Manager – Zara (Bangalore) Location: Bangalore, India About the Role: Zara is seeking a passionate and driven Store Manager to lead one of our key location in Bangalore . This is a dynamic leadership opportunity where you’ll manage high-performing teams, drive commercial results, and bring our brand to life on the shop floor across Women, Men, and Kids departments . As the face of Zara in-store, you will take ownership of sales, image, team development, store operations, and customer experience — all while ensuring a strong commercial and visual identity. We are inviting experienced and motivated retail leaders to apply and be a part of one of the most recognized fashion brands in the world. Key Responsibilities: Customer Service Leadership Ensure a best-in-class shopping experience through active presence on the floor Anticipate customer needs, resolve concerns, and lead by example Handle returns and feedback with care and brand values in mind Commercial Strategy & Product Management Monitor daily sales, analyze data, and implement commercial actions Ensure effective product replenishment, stock management, and store merchandising Own the reception process and collaborate with the visual and commercial team Drive KPIs and exceed sales targets in all departments Visual Merchandising & Store Presentation Maintain Zara’s brand standards across Women, Men, and Kids Apply and adapt merchandising guidelines to fit store trends and consumer behavior Ensure cleanliness, maintenance, and a seamless customer journey throughout the store Team Leadership & People Development Recruit, train, and retain top talent aligned with Zara’s culture Coach and motivate team members through regular feedback and training Organize scheduling, plan resources efficiently, and manage store HR budgets Support internal growth and succession planning within your team Operational Excellence & Compliance Implement Zara’s policies for cash handling, inventory control, and stock loss prevention Lead inventory checks and ensure accurate reporting Maintain a safe and organized environment for both staff and customers Who You Are: A strong people leader with 4+ years of experience managing large front end retail teams Commercially astute with a deep understanding latest international fashion trends Highly organized and goal-oriented with a love for fashion and fast-paced environments Energetic, hands-on, and proactive in driving results Able to thrive under pressure and handle complexity with calm and clarity Why Join Zara? Join a global fashion leader and shape the retail experience for thousands of customers Enjoy a culture of innovation, ownership, and agility Access continuous learning and development opportunities Be part of a brand where style meets substance We are actively inviting candidates to apply for this role in Bangalore. If you're ready to lead from the front, inspire your team, and build a store that reflects the energy of Zara — apply now and take the next big step in your fashion career. Show more Show less

Being a VCM, the roles and responsibilities are: 1. Product Knowledge: Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store, incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service: Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise: Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception: Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development: Manage a team of visual commercials Guide and train Visual commercials to perform their duties efficiently 6. Loss Prevention: Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning) to ensure a low. Inventory loss rate 7. Stock Management: Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation Show more Show less

Being a VCM, the roles and responsibilities are: 1. Product Knowledge: Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store, incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service: Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise: Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception: Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development: Manage a team of visual commercials Guide and train Visual commercials to perform their duties efficiently 6. Loss Prevention: Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning) to ensure a low. Inventory loss rate 7. Stock Management: Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation Show more Show less

As a section manager in one of our stores, you will be responsible for the following duties: a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. b) Product Management Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock. c) Section image To guarantee a correct image for their team and their section, to be responsible for applying merchandise criteria to their section, to help the store manager with the maintenance and cleanliness of the store. d) Staff Management To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel. e) Budget control To control and protect all store assets, to inform the store manager about the provision of material for their section, to organise the inventory and control wastage in their section in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company. Show more Show less

As a section manager in one of our stores, you will be responsible for the following duties: a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. b) Product Management Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock. c) Section image To guarantee a correct image for their team and their section, to be responsible for applying merchandise criteria to their section, to help the store manager with the maintenance and cleanliness of the store. d) Staff Management To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel. e) Budget control To control and protect all store assets, to inform the store manager about the provision of material for their section, to organise the inventory and control wastage in their section in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company

Being a VCM, the roles and responsibilities are: 1. Product Knowledge: Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store, incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service: Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise: Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception: Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development: Manage a team of visual commercials Guide and train Visual commercials to perform their duties efficiently 6. Loss Prevention: Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning) to ensure a low. Inventory loss rate 7. Stock Management: Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation

Being a VCM, the roles and responsibilities are: 1. Product Knowledge: Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store, incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service: Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise: Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception: Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development: Manage a team of visual commercials Guide and train Visual commercials to perform their duties efficiently 6. Loss Prevention: Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning) to ensure a low. Inventory loss rate 7. Stock Management: Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation

As a Store Manager in one of our stores, you will be responsible for the following duties: a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. b) Product Management Correctly controlling the product in your store to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock. c) Section image To guarantee a correct image for their team and their store, to be responsible for applying merchandise criteria to their store, to ensure maintenance and cleanliness of the store. d) Staff Management To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel. e) Budget control To control and protect all store assets, to organise the inventory and control wastage in their store in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company.

Being a VCM, the roles and responsibilities are: 1. Product Knowledge: Knowledge of product in a fashionable and commercial context Knowledge of materials, fabrics and styles Be acquainted with the stock in the store, incoming new products, trends and the competitors' market Regular communication and feedback to product department in Spain HQ. 2. Customer Service: Be acquainted with and apply the company's customer service methods Be acquainted with the specific needs of the customers and be able to meet them 3.Visual Merchandise: Be acquainted with and apply the company's basic Visual Merchandising techniques. Be acquainted with, implement and be able to improvise visual merchandising standards to improve product display and store image Analyze and display product in accordance with the pictures sent from head office Manage and optimize furniture for the stores specific displays (hangers, benches, tables, etc.) 4. Product Reception: Be acquainted with, apply and manage the product delivery process Be acquainted with, apply and manage the replenishment procedures 5. Team Management and Development: Manage a team of visual commercials Guide and train Visual commercials to perform their duties efficiently 6. Loss Prevention: Participate in inventories, following the company's procedures on the same Follow and teach the security procedures (fitting rooms, cash desks, zoning) to ensure a low. Inventory loss rate 7. Stock Management: Be acquainted with and apply the stock room organisation procedures Use the tools available to be up to date on the stock rotation

A Visual Commercial is the key position for ZARA as it is directly related to the internal image of our stores, the way how merchandise are presented to the customers maintaining our international standards. Being a VC, the roles and responsibilities are: Managing delivery of new arrival and replenishment. Monitoring section sales and rankings Monitoring budgeted sales Knowing and understanding of various VC reports Proposing action plans in certain situations Sharing comments and ideas for improving product Proposing and checking items for orders and blocking Executing merchandising tasks Support customer service tasks on the floor support in Training of Sale advisors in terms of fashion

A Visual Commercial is the key position for ZARA as it is directly related to the internal image of our stores, the way how merchandise are presented to the customers maintaining our international standards. Managing delivery of new arrival and replenishment. Monitoring section sales and rankings Monitoring budgeted sales Knowing and understanding of various VC reports Proposing action plans in certain situations Sharing comments and ideas for improving product Proposing and checking items for orders and blocking Executing merchandising tasks Support customer service tasks on the floor support in Training of Sale advisors in terms of fashion

As a Store Manager in one of our stores, you will be responsible for the following duties: a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. b) Product Management Correctly controlling the product in your store to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock. c) Section image To guarantee a correct image for their team and their store, to be responsible for applying merchandise criteria to their store, to ensure maintenance and cleanliness of the store. d) Staff Management To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel. e) Budget control To control and protect all store assets, to organise the inventory and control wastage in their store in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company

Managing delivery of new arrival and replenishment. Monitoring section sales and rankings Monitoring budgeted sales Knowing and understanding of various VC reports Proposing action plans in certain situations Sharing comments and ideas for improving product Proposing and checking items for orders and blocking Executing merchandising tasks Support customer service tasks on the floor support in Training of Sale advisors in terms of fashion