We are looking for high energy individuals who love to keep our customers happy. Working with the central sales and support team, the executive is expected to handle inbound inquiries, place orders, provide status updates to customers and work closely with the operations team in ensuring that each and every order results in customer delight. This position will be based out of our HSR Layout office, in Bangalore.

Responsibilities:

Interact with customers over phone, email and chat, help them placing orders, providing status updates
Address customer complaints and drive resolution with ownership
Maintains details of the activities performed and helps in improving the overall process

Job Requirements

Proficient in English and fluent in Kannada and Hindi. Additional languages always a plus. Comfortable taking to customers.
Willingness to work in shifts including morning and late evenings.
Familiarity with using computers, Microsoft Excel and mobile applications.
Knowledge/Interest in Baking/Cooking would be a plus

Ideal candidate is someone interested in food and baking in particular and loves to help customers. We are open to people who want to work from home.

More Jobs at Warmoven

Customer Delight Executive

bengaluru

Experience: Not specified

INR 2 - 4 Lacs

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Customer Delight Executive