About the Role: We are looking for a Customer Care & Tele Sales Executive who will be the voice of our brand. You’ll be responsible for engaging with potential and existing customers over calls, addressing their queries, and converting leads into sales. Key Responsibilities: Make outbound calls to potential customers from leads database Handle inbound customer queries with professionalism and empathy Provide accurate information about products/services Follow up with interested leads to close sales Achieve weekly/monthly targets for calls and conversions Gather customer feedback and report issues to the team Requirements: Proven experience in telesales, customer service, or similar roles Excellent communication skills. Ability to handle rejections and stay positive under pressure Basic knowledge of MS Excel, CRM tools, or call center systems Strong persuasion and negotiation skills Minimum 12th pass or graduate in any stream Perks: 30k + Incentives, 08:00 AM to 08:00 PM(Any 9 hours) Learning & development support Job Type: Full-time Pay: Up to ₹30,000.00 per month Language: English (Required) Work Location: In person Speak with the employer +91 9915152374
Job Title: Tele Sales Executive Location: Indiranagar, Bangalore Job Overview: We are hiring energetic and goal-driven Tele Sales Executives to join our team. Your role will involve calling potential customers, explaining our products/services, and closing sales over the phone. If you have excellent communication skills and enjoy selling, we’d love to meet you! Key Responsibilities: Make outbound calls to potential customers from provided leads Understand customer needs and offer suitable products/services Follow up on warm leads and maintain client relationships Achieve daily/weekly sales targets and KPIs Record call details and outcomes in CRM systems Handle objections and convert leads into sales Requirements: Proven experience in tele sales, BPO, or customer service Excellent verbal communication Basic computer knowledge and familiarity with MS Office or CRM tools Ability to handle pressure and meet targets Minimum qualification: Graduate Perks and Benefits: Fixed Salary + Attractive Incentives Flexible shifts available(08:00 AM to 08:00 PM) any 9 Hours. Training & growth opportunities Schedule: Rotational shift Job Type: Full-time Pay: ₹30,000.00 - ₹34,000.00 per month Education: Bachelor's (Required) Experience: Telemarketing: 1 year (Required) Language: English (Required) Work Location: In person
About the Role: We are looking for a Customer Support Executive(CSE) & Tele Sales Executive who will be the voice of our brand. You’ll be responsible for engaging with potential and existing customers over calls, addressing their queries, and converting leads into sales. Key Responsibilities: Make outbound calls to potential customers from leads database Handle inbound customer queries with professionalism and empathy Provide accurate information about products/services Follow up with interested leads to close sales Achieve weekly/monthly targets for calls and conversions Gather customer feedback and report issues to the team Requirements: Proven experience in telesales, customer service, or similar roles Excellent communication skills. Ability to handle rejections and stay positive under pressure Basic knowledge of MS Excel, CRM tools, or call center systems Strong persuasion and negotiation skills Minimum 12th pass or graduate in any stream Perks: 30k + Incentives, 08:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (Any 9 hours) Learning & development support Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person Speak with the employer +91 9915152374
ROLE SUMMARY: We are seeking a dynamic Trainer with at least 5 years of experience in an International BPO or Global Capability Center (GCC) environment—ideally within a heavily regulated sector (healthcare, financial services, etc.). You will lead end-to-end learning initiatives: from designing and delivering onboarding to ongoing performance coaching, compliance training, and AI-enabled upskilling. You’ll collaborate closely with Operations Managers, Quality teams, and stakeholders to ensure every agent meets our high standards for accuracy, compliance, and exceptional customer stewardship. In addition, you will act as a point of escalation for training-related queries and ensure prompt issue resolution. KEY RESPONSIBILITIES: 1. Learning & Onboarding ● Design, update, and deliver comprehensive onboarding programs covering process flows, system tools, clinical workflows, and regulatory standards. ● Schedule and manage training batches to ensure timely “floor readiness” for new joiners. ● Create and maintain up-to-date training materials, SOPs, assessments, and e-learning modules 2. Performance Management & Coaching ● Conduct regular refresher sessions and soft-skills workshops to enhance communication, empathy, and customer delight. ● Provide targeted one-on-one coaching for underperforming agents based on QA feedback, call-simulation scores, and performance metrics. ● Facilitate mock calls/emails and knowledge checks to reinforce learning. 3. Compliance & Quality Assurance ● Develop and deliver mandatory compliance and regulatory training (e.g., HIPAA, data privacy, clinical documentation standards). ● Partner with Quality and Risk teams to identify error trends, root causes, and design corrective training interventions. 4. Reporting & Analytics ● Prepare and distribute daily, weekly, and monthly training-impact and performance reports (attendance, assessment scores, improvement trends). ● Track key learning metrics (e.g., time-to-competency, assessment pass rates, audit scores) and present insights to leadership. QUALIFICATIONS & SKILLS ● Education: Bachelor’s degree in any discipline. ● Experience: At least 5 years in a training role within an International BPO/GCC; prior exposure to regulated industries (healthcare or financial services) preferred. ● Training & Facilitation: Proven ability to design curricula, deliver engaging sessions (classroom and virtual), and apply adult-learning principles. ● Coaching & Analytics: Skilled in performance-diagnostic models, learning-evaluation frameworks and using data to drive continuous improvement. ● Technical Aptitude: Comfortable learning and recommending AI-enabled L&D tools, LMS platforms, and basic analytics dashboards. ● Soft Skills: Excellent communication, empathy, stakeholder management, and the ability to foster a culture of customer stewardship and delight. ● Work Mode: Flexible to work in rotational shifts; thrives in a high-pace, performance-driven environment Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Work Location: In person
ROLE SUMMARY: We are seeking a dynamic Trainer with at least 5 years of experience in an International BPO or Global Capability Center (GCC) environment—ideally within a heavily regulated sector (healthcare, financial services, etc.). You will lead end-to-end learning initiatives: from designing and delivering onboarding to ongoing performance coaching, compliance training, and AI-enabled upskilling. You’ll collaborate closely with Operations Managers, Quality teams, and stakeholders to ensure every agent meets our high standards for accuracy, compliance, and exceptional customer stewardship. In addition, you will act as a point of escalation for training-related queries and ensure prompt issue resolution. KEY RESPONSIBILITIES: 1. Learning & Onboarding ● Design, update, and deliver comprehensive onboarding programs covering process flows, system tools, clinical workflows, and regulatory standards. ● Schedule and manage training batches to ensure timely “floor readiness” for new joiners. ● Create and maintain up-to-date training materials, SOPs, assessments, and e-learning modules 2. Performance Management & Coaching ● Conduct regular refresher sessions and soft-skills workshops to enhance communication, empathy, and customer delight. ● Provide targeted one-on-one coaching for underperforming agents based on QA feedback, call-simulation scores, and performance metrics. ● Facilitate mock calls/emails and knowledge checks to reinforce learning. 3. Compliance & Quality Assurance ● Develop and deliver mandatory compliance and regulatory training (e.g., HIPAA, data privacy, clinical documentation standards). ● Partner with Quality and Risk teams to identify error trends, root causes, and design corrective training interventions. 4. Reporting & Analytics ● Prepare and distribute daily, weekly, and monthly training-impact and performance reports (attendance, assessment scores, improvement trends). ● Track key learning metrics (e.g., time-to-competency, assessment pass rates, audit scores) and present insights to leadership. QUALIFICATIONS & SKILLS ● Education: Bachelor’s degree in any discipline. ● Experience: At least 5 years in a training role within an International BPO/GCC; prior exposure to regulated industries (healthcare or financial services) preferred. ● Training & Facilitation: Proven ability to design curricula, deliver engaging sessions (classroom and virtual), and apply adult-learning principles. ● Coaching & Analytics: Skilled in performance-diagnostic models, learning-evaluation frameworks and using data to drive continuous improvement. ● Technical Aptitude: Comfortable learning and recommending AI-enabled L&D tools, LMS platforms, and basic analytics dashboards. ● Soft Skills: Excellent communication, empathy, stakeholder management, and the ability to foster a culture of customer stewardship and delight. ● Work Mode: Flexible to work in rotational shifts; thrives in a high-pace, performance-driven environment Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Work Location: In person
As a Pet Relationship Manager at Supertails, your primary mission is to build trust and lasting relationships with pet parents, ensuring a seamless and positive experience at every visit. You will be the first point of contact for pet parents, setting the tone for their visit. Your responsibilities include: - Managing Customer journey and visit schedule calendar for Vets, Groomers, and customers. - Answering questions, addressing concerns, and providing clear communication about services and products. - Consultative selling, cross-selling, and upselling of products and services. - Managing shelf space, display, and merchandising. - Demonstrating a strong knowledge of pet retail products, recommending solutions based on pet needs, and processing transactions. - Getting to know pet parents and their furry companions, fostering trust, and creating a welcoming environment. - Handling paperwork efficiently, maintaining accurate records, and keeping the clinic environment organized. - Maintaining service levels and adherence to Standard Operating Procedures of the Facility. Qualifications required: - 1+ years of experience in retail store/client-facing/customer support. - Basic computer literacy. - Pet parenting experience is a must. Additional Details: - Education Required: Any Graduate - Gender Preference: Male - Work Mode: Work From Office - Working Day: Monday-Saturday - Working Time: Rotational shifts including night shift (night shift - 9 PM - 5 AM) - Perks & Benefits: Incentives If you have a passion for pets, excellent communication skills, and a willingness to go the extra mile for clients, then this role might be the purrfect fit for you!,
Job Overview: We are looking for a skilled and innovative Mechanical Design Engineer with strong experience in the design and development of conveyors, packaging machinery, and Special Purpose Machines (SPMs). The role requires in-depth knowledge of mechanical systems, motion design, and practical experience with SolidWorks and AutoCAD. This is a core engineering role involving concept-to-execution responsibility for mechanical design solutions. Key Responsibilities: Concept Design & 3D Modeling Design conveyors, packaging machines, pick-and-place units, and gantry systems. Create detailed 3D models and assemblies using SolidWorks. Prepare fabrication-ready 2D drawings and BOMs using AutoCAD. Pneumatic Systems Select and size pneumatic cylinders, valves, and accessories. Apply vacuum ejectors, suction cups, and related components for handling mechanisms. Integrate pneumatic components into mechanical systems efficiently. Drive Motors & Motion Components Calculate and select geared motors, servo motors, and stepper motors based on torque and speed requirements. Understand basic wiring and mounting requirements for drive units. Mechanical Transmission Systems Design and implement gear and sprocket systems, including speed calculations and chain drive selection. Optimize layout for smooth transmission and low maintenance. Linear Motion Design Integrate linear motion systems such as LM guideways, V-guide rollers, and ball screws. Use rack & pinion, toothed belt drives, and other positioning elements for automation needs. Sheet Metal & Enclosures Design control panels, machine enclosures, and SS304 structures using sheet metal principles. Develop storage tanks, trays, and fabrication assemblies. Racks & Storage Solutions Design mechanical racking systems using pipe bending, brackets, and welded frames. Create drawer slide mechanisms and compact storage layouts for material handling. Cross-Functional Coordination Collaborate with electrical, automation, and production teams for integrated machine solutions. Prepare BOMs, issue design documents, and support procurement and fabrication teams. Maintain version control and design change records. Required Skills & Competencies: Strong command of SolidWorks and AutoCAD (2D/3D design and drafting). Ability to manage end-to-end design—from concept through to fabrication release. Deep understanding of machine elements, sheet metal design, and fabrication methods. Familiarity with manufacturing processes like welding, machining, and assembly. Strong analytical thinking and problem-solving mindset. Effective communicator with documentation and team collaboration skills. Preferred Background: Experience in conveyor systems, material handling equipment, or SPM manufacturing. Familiarity with pneumatics, servo systems, and packaging machinery Mandatory Skill Set: Solid Works 2D and 3D with AutoCAD strong experience in the design and development of conveyors, packaging machinery, and Special Purpose Machines (SPMs). Calculate and select geared motors, servo motors, and stepper motors based on torque and speed requirements. Additional Notes: Education Required: Diploma / B.E. in Mechanical Engineering Gender Preference: Any Work Mode: Work From Office Working Day: Monday - Saturday Working Time: 09:00 AM - 05:30 PM Job Type: Full-time Pay: Up to ₹540,000.00 per year Work Location: In person
Job Description Summary: Position Title: Pet Relationship Manager Experience Required: Fresher to 1+yrs Reporting To: Team Lead Work Location: Koramangala, Banashankari, Brookfield Interview Location : Indiranagar Mandatory Skill Set: Direct interaction with the customers Experience is Must Excellent Communication Skills Own Pet Exp is must Whether that is current or Past 1+ years in Direct interaction with the customers Exp is Must Candidate need to be Willing for Night Shift as well in future Must Be Pet Parent Additional Notes (if any): Education Required: Any Graduate Gender Preference: Male Work Mode: Work From Office Working Day: Monday-Saturday Working Time: Rotational shifts including night shift( 08:00 AM to 05:00 PM, 01:00 PM to 10:00 PM) Perks & Benefits: Incentives About the role: Do you have a passion for pets and a knack for building relationships? Are you a natural advocate who thrives on helping others? If so, then the Pet Parent Partner role at Supertails might be the purrfect fit for you! As a Pet Parent Partner, you'll be the friendly face that welcomes pet parents and their companions through our doors. You'll wear many hats, acting as a client service representative, a wellness advocate, and a concierge for all things pet-related. Your primary mission is to build trust and lasting relationships with our pet parents, ensuring a seamless and positive experience at every visit. Detailed job description: First impressions matter! You'll be the first point of contact for pet parents, setting the tone for their visit. Manage Customer journey and visit schedule calendar for Vets, Groomers, and customers. Answering questions, addressing concerns, and providing clear communication about services and products. Consultative selling, cross selling and upselling of products and services. Manage shelf space, display and merchandising. Demonstrating a strong knowledge of our pet retail products, recommending solutions based on pet needs, and processing transactions. Getting to know our pet parents and their furry companions, fostering trust, and creating a welcoming environment. Handling paperwork efficiently, maintaining accurate records, and keeping the clinic environment organized. Maintain the service levels and adherence to Standard operating procedures of the Facility. Skills and Competencies: Strong inter-personal skills & relationship building. Keep interest in consultative selling and customer insighting. Excellent communication and interpersonal skills, with the ability to build rapport with people from all walks of life. Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment. Positive attitude, empathy, and a willingness to go the extra mile for clients. Must haves: 1+ years experience in retail store/client facing/customer support. Basic computer literacy is required. Pet parenting experience. Nice to haves: 1+ years experience in pet industry is a plus. Experience in managing a clinic and a grooming center is a plus. Experience in Pet/Human Health care is a plus. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Education: Bachelor's (Required) Experience: Sales: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 9915152374
Mandatory Skill Set: English Communication Flexible in traveling It is good have 2 wheeler, but mandatory they should have driving license or learning license Field Sales Additional Notes : Education Required: 10th+ will work Work Mode: Work From Office Working Day: 6 Days Working ( Mon- Thursday any one day they fix)) Working Time: 9.30 am -7 pm Job Description: We are seeking a high-energy, sales-focused Customer Delight Executive who can convert in-home product demonstrations into confident customer purchases. You must be a natural communicator with the ability to build trust, clearly explain product benefits, and confidently drive closures. This role is ideal for someone who understands smart consumer electronics and has a strong passion for on-ground selling and customer interaction Key Responsibilities ● Conduct 5-7 home demos daily across various electronics categories: smart home devices, robot vacuums, air purifiers, AI kitchen gadgets, etc. ● Plan a daily schedule based on demo assignments received 24 hours in advance. ● Understand each customer-s profile and prepare a tailored sales pitch. ● Ensure demo products are charged, complete, and presentation-ready. ● Explain product features in a clear, persuasive, and structured manner. ● Address customer questions and eliminate all buying doubts during the session. ● Drive closures either on the spot (with available offers) or through prompt follow-ups. Cross-sell other relevant categories based on customer interest. ● Use demo kits and follow safe handling practices. ● Update daily reporting, lead status, and closure info accurately. Requirements What We Provide ● All leads and demo bookings handled by EPIK-s internal team. ● A demo bag and curated product assortment for each visit. ● Weekly product training sessions + on-demand support from Training Manager. ● Full onboarding and access to sales tools, material, and pitch decks. Benefits What We Provide ● All leads and demo bookings handled by EPIK-s internal team. ● A demo bag and curated product assortment for each visit. ● Weekly product training sessions + on-demand support from Training Manager. ● Full onboarding and access to sales tools, material, and pitch decks. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Work Location: In person
Position Title : Electrical Design Engineer Experience Required : 3 Years Relevant Experience : 3 Years Reporting To: Project Manager Work Location: No.10/3, 'SMITH House' Lakshmipura Main Road Abbigere, Bangalore – 560090 South INDIA Work Mode: Work From Office Working Day: Monday - Saturday Working Time: 09:00 AM - 05:30 PM Mandatory Skill Set: Proficiency in designing electrical systems using CAD software (e.g., SolidWorks Electrical, AutoCAD Electrical, EPLAN). Strong knowledge of electrical components and their applications. Knowledge of PCB design and layout. Knowledge of conveyor systems preferred. Job Description: Duties/Responsibilities Design and development of electrical schematics, diagrams, and drawings using Solidworks or AutoCAD Electrical software and tools. Layout discussion, layout correction and discussion of panel position with the concerned person. Getting final layout from design department. Research and select appropriate electrical components for electrical panels to ensure optimum system performance. Conduct panel testing, troubleshooting, and quality assurance to ensure optimal performance. Conduct conveyor or machine trials at TCPL factory. Maintain accurate and up-to-date project documentation, including design input specifications, bills of materials, quality control documents, pre-dispatch checklist and electrical layout with cable tray routing as well as any other technical documents that are required. Ensure that the designs comply with quality control requirements Co-ordinate with the project management team to procure necessary electrical and automation materials. Collaborate with cross-functional teams, including project management, and mechanical, software and systems engineers, to ensure successful project execution. Provide technical support during installation, commissioning, and maintenance. Identify and resolve technical issues and challenges related to electrical design with the team. Stay current with industry trends, emerging technologies, and best practices in mechanical engineering to drive continuous improvement in our designs. Work allotment of electricians both in-house and at site in coordination with manager Required Skills/Abilities Proficiency in designing electrical systems using CAD software (e.g., SolidWorks Electrical, AutoCAD Electrical, EPLAN). Strong knowledge of electrical components and their applications. Knowledge of PCB design and layout. Knowledge of conveyor systems preferred. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Education and Experience Bachelor's degree or diploma in Electrical Engineering or a related field. Demonstrated experience in electrical design engineering. Experience with re-engineering existing products to meet customer requirements and specifications Job Type: Full-time Pay: ₹300,000.00 - ₹550,000.00 per year Work Location: In person