Customer Delight Executive

0 years

2 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Mandatory Skill Set:

English Communication

Flexible in traveling

It is good have 2 wheeler, but mandatory they should have driving license or learning license

Field Sales

Additional Notes :

Education Required: 10th+ will work

Work Mode: Work From Office

Working Day: 6 Days Working ( Mon- Thursday any one day they fix))

Working Time: 9.30 am -7 pm

Job Description:

We are seeking a high-energy, sales-focused Customer Delight Executive who can convert in-home product demonstrations into confident customer purchases. You must be a natural communicator with the ability to build trust, clearly explain product benefits, and confidently drive closures. This role is ideal for someone who understands smart consumer electronics and has a strong passion for on-ground selling and customer interaction

Key Responsibilities

● Conduct 5-7 home demos daily across various electronics categories: smart home devices, robot vacuums, air purifiers, AI kitchen gadgets, etc.

● Plan a daily schedule based on demo assignments received 24 hours in advance.

● Understand each customer-s profile and prepare a tailored sales pitch.

● Ensure demo products are charged, complete, and presentation-ready.

● Explain product features in a clear, persuasive, and structured manner.

● Address customer questions and eliminate all buying doubts during the session.

● Drive closures either on the spot (with available offers) or through prompt follow-ups. Cross-sell other relevant categories based on customer interest.

● Use demo kits and follow safe handling practices.

● Update daily reporting, lead status, and closure info accurately.

Requirements

What We Provide

● All leads and demo bookings handled by EPIK-s internal team.

● A demo bag and curated product assortment for each visit.

● Weekly product training sessions + on-demand support from Training Manager.

● Full onboarding and access to sales tools, material, and pitch decks.

Benefits

What We Provide

● All leads and demo bookings handled by EPIK-s internal team.

● A demo bag and curated product assortment for each visit.

● Weekly product training sessions + on-demand support from Training Manager.

● Full onboarding and access to sales tools, material, and pitch decks.

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Work Location: In person

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