307 Customer Centricity Jobs - Page 12

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experienc...

The Associate Sales Manager at Axis Max Life Insurance plays a crucial role in driving the distribution of life insurance products through the strategic partnership with Yes Bank. Working within the Bancassurance Department, you will leverage Yes Bank's existing customer base and infrastructure to offer insurance solutions effectively. You will act as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring the effective marketing and sale of insurance products to a wide customer base while upholding high standards of customer service, compliance, and performance. Your key responsibilities will include fulfilling leads and prospecting new business from the assigned areas or br...

The position you are applying for requires you to drive sales volume and market share by enhancing customer engagement in the assigned territory within the company's policies and code of conduct. As the role holder, you will be responsible for leading the dealer sales team in the specified territory for a particular product line (LOB), ensuring volume sales and market share growth in that area. To be eligible for this position, you should hold a B.Tech/M.Tech degree in Mechanical along with a Master of Business Administration. Additionally, having 4-7 years of experience in Sales & Marketing, preferably in automobile, two-wheeler, commercial & passenger ancillaries, heavy engineering, or oth...

At Medtronic, you can embark on a lifelong career dedicated to exploration and innovation, all while contributing to the advancement of healthcare access and equity for all. Your leadership will be purpose-driven, aimed at breaking barriers to innovation in a more connected and compassionate world. As a principal product specialist at Medtronic, your primary responsibility will involve downstream marketing of cardiovascular devices across India. You will be tasked with conceptualizing marketing initiatives and collaborating with the regional sales team to ensure seamless execution. Beyond regular marketing activities, you will also play a crucial role in supporting market development efforts...

The Solar Engineer role based in Balangir, Odisha involves working on installations and commissioning of solar systems post sales. Your primary responsibilities will include driving quality installations, ensuring effective monitoring, managing vendors for installation and sourcing, and ensuring optimal customer centricity and inclusivity. Additionally, you will be supervising a team of installers to ensure customer-centric and inclusive service delivery. In this role, you will be expected to conduct meetings with customers to provide project overviews, confirm system designs, oversee project execution, and ensure effective team coordination. You will also be responsible for conducting site ...

The Customer Service Executive plays a crucial role in the Customer Experience department by assisting customers, partners, and stakeholders with their queries and needs. As a brand ambassador for the company, you are responsible for ensuring excellent customer service and promoting customer centricity within the organization. Your main responsibilities include providing top-notch customer service, enhancing the overall customer service experience, and driving organic growth. You will take ownership of customer issues, ensuring they are resolved efficiently and effectively. It is essential to establish a clear mission of improving service quality and implementing strategies to achieve this g...

You will be joining the TVS Motor Company as a Core Team Member in the NPD department at the Hosur Plant in Tamil Nadu, India. Your role will involve ensuring the development of EV vehicle parts and conducting purchasing activities to meet the QCDD targets and achieve business objectives. To be eligible for this position, you should hold a Diploma or Graduate degree in Engineering with an average of 5 years of experience in the purchase function, preferably in TVSM or any OEM. Your responsibilities will include expertise in part development and part sourcing strategic functions across all commodities. You are required to have a basic understanding of part manufacturing processes related to p...

As the Vice President of Operations at Milestone Inc., you will play a key role in leading our global operational centers to drive business growth, innovation, and operational excellence. Your visionary leadership and deep understanding of the digital software and services landscape will be crucial in transforming our Global Capability Center (GCC) into a hub of strategic value. You will be responsible for developing and executing operational strategies that enhance our competitive edge, aligning cross-functional teams to achieve business outcomes, and optimizing global operational centers for efficiency, quality, and cost-effectiveness. Your role will also involve fostering a culture of inn...

Key Responsibilities: Handle and resolve queries from branches and customer service teams related to IRIS and NetBanking platforms. Train branch and support teams through workshops, advisory notes, and knowledge-sharing content. Monitor recurring issues and suggest long-term fixes and improvements. Create and update SOPs, FAQs, and training materials for easy reference. Coordinate with tech, operations, and product teams to ensure smooth platform performance. Prepare reports and dashboards to track query trends and resolution timelines. Ensure all support and training activities comply with internal and regulatory policies.

Key Responsibilities: Handle and resolve queries from branches and customer service teams related to IRIS and NetBanking platforms. Train branch and support teams through workshops, advisory notes, and knowledge-sharing content. Monitor recurring issues and suggest long-term fixes and improvements. Create and update SOPs, FAQs, and training materials for easy reference. Coordinate with tech, operations, and product teams to ensure smooth platform performance. Prepare reports and dashboards to track query trends and resolution timelines. Ensure all support and training activities comply with internal and regulatory policies.

You will be joining TVS Motor Company as an Engineer in the NPD-2W Quality Assurance Department at their Hosur Plant in Tamil Nadu. TVS Motor Company is a renowned global manufacturer of two and three-wheelers, dedicated to promoting Sustainable Mobility. With four cutting-edge manufacturing facilities in India and Indonesia, TVS Motor Company has a 100-year legacy of Trust, Value, and Passion for Customers and Exactness. The company prides itself on producing top-quality products through innovative and sustainable processes, being the only two-wheeler company to have received the prestigious Deming Prize. As an Engineer in the NPD-2W Quality Assurance Department, your primary responsibility...

As a Multilingual Sales Executive at Fusion CX in Gurugram, you will have the golden opportunity to utilize your fluency in Tamil, Kannada, and Hindi to kick-start your career in sales. Join our high-energy sales team and engage in a fast-paced, voice-based process where your language skills, customer empathy, and communication strengths will directly contribute to sales success. If you are motivated by targets, enjoy engaging conversations, and seek lucrative incentives, take the next step with us today! Your primary responsibility will be to manage assigned leads from start to finish, meet customer expectations, and deliver prompt and accurate resolutions within the specified turnaround ti...

As a Customer Service Executive at our Retail Banking unit in Delhi, your primary responsibility will be to assist customers, partners, and other stakeholders in addressing their queries and needs. You will play a crucial role as a brand ambassador for our company, ensuring a positive customer experience. Your key responsibilities will include providing exceptional customer service, promoting a customer-centric approach within the organization, and driving organic growth. You will be expected to take ownership of customer issues, ensuring they are resolved efficiently and effectively. Additionally, you will be tasked with setting a clear mission to enhance service quality and implementing st...

As an Associate Sales Manager in the Bancassurance Department at Axis Max Life Insurance, you will play a crucial role in driving the distribution of life insurance products through the strategic partnership with Yes Bank. Leveraging the existing customer base and infrastructure of Yes Bank, you will be responsible for effectively marketing and selling insurance solutions while upholding high standards of customer service, compliance, and performance. Your primary responsibility will involve fulfilling leads and prospecting new business from the assigned areas or branches of the channel partner. This includes establishing and strengthening relationships with branch managers and staff to gene...

As a Sales Executive (Multilingual) at Fusion CX in Gurugram, you will play a crucial role in our high-energy sales team. If you are proficient in Tamil, Kannada, and Hindi and have a passion for sales, this is the perfect opportunity for you to showcase your language skills and communication strengths. Your ability to connect with customers, understand their needs, and provide effective solutions will directly impact our sales success. Your primary responsibility will be to handle assigned leads from start to finish, manage customer expectations, and ensure quick and accurate resolutions within the specified time frame. It is essential to maintain a high level of compliance with the standar...

As the Brand Director for am & Stays Trails, your primary responsibility is to oversee brand standards and new openings across all locations. You will be tasked with establishing and maintaining brand standards, ensuring operational excellence, and driving Net Promoter Scores (NPS) throughout the properties. Your role will involve formulating and implementing a strategic expansion and brand-building plan that aligns with the overall strategic goals of IHCL. You will provide operational leadership and mentorship to General Managers and Assistant Directors to ensure the consistent delivery of high-quality services. Key functional competencies required for this role include a deep understanding...

The role requires you to be responsible for achieving SQPDCME (Safety, Quality, Productivity, Delivery, Cost, Morale & Environment) targets at a line & SDT level, while also training operators on specific skills and driving improvement initiatives on the production line. Your main responsibilities will include: - Production Planning: Prepare tools and equipment needed for production, ensure line readiness, follow up on raw material availability, and ensure trained manpower availability. - New Product Development: Drive compliance to station level readiness, arrange machines and equipment for testing new products, and provide inputs for issue resolution. - Process Quality Improvement: Execute...

The role of Supply Chain Manager involves managing supply chain processes for a country or regional business unit with minimum supervision. You will be responsible for reviewing current business processes and performance metrics for regional and global business unit planning teams, and identifying opportunities to streamline and optimize operational processes. Gathering and analyzing data, creating reports, establishing management dashboards, and review documents will also be part of your responsibilities. Your main responsibilities will include managing supply chain processes such as inventory analysis, order fulfillment, import/export operations, and shipping for a country or regional busi...

The role is responsible for creating cost-effective and high-quality solutions by applying the basic foundation of a function's principles, theories, and concepts. You will drive cross-functional activities for component, supplier, and product qualifications, as well as conduct tests and troubleshooting. Additionally, you will contribute to continuous improvement efforts in collaboration with various stakeholders and foster relationships with internal and external partners for streamlined product development and manufacturing. Your responsibilities will include developing and executing reliable, cost-effective, and high-quality manufacturing solutions for products throughout their lifecycle....

The position of Associate Manager - Channel Partnerships in IC Capacity based in Bangalore involves managing partnerships accounts across India and various industries. As an Associate Manager, your primary responsibilities will include developing account plans for the partner portfolio, fostering strong relationships with partners, and ensuring alignment between partner goals and company objectives. You will be expected to analyze partner needs, identify growth opportunities, and implement initiatives to enhance partner retention and growth. A key aspect of this role is effective account management, which involves negotiating with clients, utilizing sales tools efficiently, and working towar...

The purpose of your role is to conceptualize, specify, and develop the E/E aggregate of CVBU while also focusing on the development of relevant technologies and competencies for future growth. Your job responsibilities will include: - Innovation and Technology management: Keeping abreast of technology trends and relevant technology providers, mapping the feasibility of applying new technologies, proposing a technology roadmap, developing technologies as per the approved roadmap, and executing and documenting milestones of the TCDS process. - Developing Capability: Creating short and medium-term engineering capability plans, formulating component/aggregate strategy, guidelines, and best pract...

The primary purpose of this role is to drive sales and ensure the achievement of business targets. Your key objectives will include acquiring new client relationships through various digital journeys, executing planned activities and campaigns under the direction of the Digital Sales Manager, and demonstrating customer centricity by adhering to defined timelines for all customer interface processes. It will also involve collaborating with internal and external teams to provide timely service to customers interested in mortgage products. As part of your responsibilities, you will be required to proactively engage with potential clients, explain the home loan process, manage the end-to-end sal...

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experienc...

Foreign Exchange Customer Relationship Executive Hindustan Recruitment is seeking a dedicated Foreign Exchange Customer Relationship Executive to join our team in Pune, Maharashtra. If you have a minimum of one year's experience in customer relationship roles, excellent communication skills, and are an immediate joiner, we encourage you to apply! Key Responsibilities Build and maintain strong, lasting relationships with foreign exchange clients, ensuring their needs are met with exceptional service. Act as the primary point of contact for customer inquiries related to foreign exchange services, rates, and policies. Provide guidance and support to customers on various foreign exchange transac...

International Customer Service Representative Hindustan Recruitment is seeking an International Customer Service Representative to join our team. We're looking for a highly communicative individual with experience in international customer service who can start immediately. Key Responsibilities Provide exceptional support to our international customer base, addressing inquiries and resolving issues with professionalism and efficiency. Handle various customer interactions through multiple channels, ensuring a positive experience. Maintain accurate records of customer communications and transactions. Collaborate with internal teams to ensure timely resolution of customer concerns. Skills & Qua...