303 Customer Centricity Jobs - Page 9

The role you are applying for involves engaging with clients and providing customized solutions based on their specific business requirements, leveraging a thorough understanding of the organization's products. You will strategically position the organization's offerings in comparison to competitors, with a primary focus on client retention through upselling and cross-selling. Additionally, you will support account managers in lead generation, achieving quota objectives, and mentoring junior team members to drive sales success and growth. Your responsibilities will include: - Demonstrating a deep understanding of the organization's products/services and the industry to effectively position o...

The Position of PFT P&SQ at Tata Motors requires a candidate with a B.E./B.Tech degree and 0-3 years of experience. As a Sr Manager/DGM at Level 5/4, your primary responsibilities will include coordinating VAVE, ensuring new/ECN part availability for project milestones, monitoring production data, attending line quality issues, and collaborating with suppliers for development sample offerings. You will be actively involved in the commercial settlement of parts and tooling costs, handling miscellaneous activities for interior plastics parts, and using SAP & PLM for regular purchase-related activities. Additionally, you will attend line quality issues, conduct primary analysis, prepare daily i...

The position aims to develop attribute requirements based on market trends and deliver them for the assigned project, emphasizing the importance of attribute delivery for EV programs. As a team member in a group of 4-5 engineers, you will be responsible for delivering EV attributes across various projects. Your educational background should include a graduation degree in Engineering. In terms of skills and competencies, you should possess expertise in EV Architecture, along with knowledge of tools such as INCA, CANALYZER, and MATLAB. Additionally, a working understanding of CAN protocol and ECU interfaces, basic Powertrain simulations, HV functionality, charging protocols, problem-solving ab...

You will be joining iServeU, a company that offers a cloud-native, microservices-enabled platform to banks, NBFCs, Fintech, and other regulated entities, with a wide range of product configurations. The platform processes approximately 2500 transactions per second using cutting-edge technologies like K8, leveraging over 1200 microservices. iServeU serves a diverse customer base ranging from Fintech start-ups to top-tier private and PSU banks across five countries, driving innovation and operational transformation in financial institutions globally. With a strong presence in India and abroad, iServeU empowers over 20 banks and 250+ enterprises with its solutions. As part of a 500+ member team...

As the Regional Manager in the Customer 360 department, based in your respective region, you will play a crucial role in driving the Bank's core focus on Customer Centricity. Your primary objective will be to focus on input parameters and enable Relationship Managers to deliver a 360-degree customer experience. This will facilitate deeper customer engagement by enhancing the range of products and services offered. In today's dynamic business environment, the need for smart managers like yourself is paramount. You will be responsible for guiding frontline teams to optimize their performance, thereby increasing productivity. By providing valuable insights and identifying key areas for improvem...

As the Line Manager for Press/BIW at our Sanand, India location, your primary responsibility is to ensure the quality of Press/BIW meets the requirements of our next customers. Your key duties will include overseeing panel quality assurance, ensuring critical spot quality, maintaining fit and finish at BIW level, addressing issues related to Vehicles EBHS and water leakage at BIW level, Next customer, and in the field. It is crucial for this role to bridge any gaps in quality delivery to prevent complaints. To excel in this role, you should hold a B.E./B.Tech degree in Mechanical Engineering or Automobile Engineering, along with 6 to 10 years of relevant work experience in the automobile ind...

The Scheduling & Procurement Buyer position at our company requires a dynamic individual to join our team in Pune, India. As the ideal candidate, you should hold a BE/B Tech degree in Mechanical or Automobile with 3-6 years of relevant work experience. You will be responsible for ensuring efficient scheduling and procurement processes to meet the needs and expectations of our stakeholders. Your role will involve translating strategy into action, driving execution, and leading change within the organization. Key Tata Motors Leadership Competencies for this role include customer centricity, developing self and others, leading by example, motivating self and others, and leading change. The succ...

The Sr. Manager Production - BIW position at our company is crucial for achieving Safety, Quality, Productivity, Delivery, Cost, Morale & Environment targets at a line & SDT level. In this role, you will be responsible for training operators on specific skills, driving improvement initiatives on the production line, and ensuring the overall success of the BIW Shop technology. Your primary goal will be to maintain SQPDCME targets through effective production planning, new product development, process quality improvement, productivity enhancement, manpower management, shop health management, safety management, and cost management. To excel in this position, you must hold a B.E./B. Tech degree ...

The position involves resolving customer issues, driving service and spare parts revenue in the service network to ensure high customer satisfaction and after-sales revenue. This should be done within company policies and code of conduct. In this role, you will be responsible for managing 7 to 8 workshops (dealerships & TASS) in a state, 15 to 20 Key accounts & STU (State Transport Undertaking). To be considered for this position, you should have a B.E. / B.Tech degree in Mechanical Engineering or Automobile Engineering. Additionally, you should have 3-7 years of experience in a technical and/or customer servicing role, preferably in automobile, two-wheeler, commercial & passenger ancillarie...

The Branch Operations and Service Manager in the Rural Banking department is responsible for focusing on enabling customers, partners, and stakeholders to address their needs through proactive query resolution. This role involves setting up customer service quality procedures and standards for the team, deploying strategies, and implementing best practices to achieve customer satisfaction, loyalty, and retention. The Branch Operations and Service Manager plays a crucial role in driving employee morale and engagement levels to ensure the organization delivers best-in-class service to its customers. Key Responsibilities include: - Managing a team of customer service managers overseeing the inb...

As a Process Planning Engineer in Engine Assembly at TVS Motor Company's Hosur Plant, your role will be crucial in industrializing engines and vehicle assembly. You will be responsible for designing, evaluating, and finalizing the manufacturing strategy while considering all 7M conditions. Additionally, you will estimate capital investments and conversion costs for new products, upgrades, and capacity augmentation. Your expertise will be required to estimate the total cost of buying (TCB) and propose strategies for "Make or Buy" decisions. You will design and develop processes for new products and upgrades, adhering to APQP (3rd Edition) guidelines. Conducting process FMEA and ensuring a def...

The role of a Partner Sales Representative involves interacting with partners to promote and sell organization offerings in order to achieve assigned quotas. Your responsibilities include providing information about products, services, promotions, and configurations to partners, as well as achieving quotas by effectively promoting and selling organization products, services, and software. Additionally, you will assist in developing joint business plans with partners, analyze sales opportunities, and gather feedback for improvement. You will be required to maintain professional relationships with partner organizations, provide insights to partner account managers or end-user sales teams, and ...

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For over 90 years, our innovative drive has kept us a step ahead of our customers" evolving needs. From advocating for safety measures like seat belts and airbags to being a pioneer in pricing sophistication, telematics, and now device and identity protection. As an Analyst II under general supervision, you will provide exceptional customer service to individuals with vehicles in need of repairs. Your responsibilities will include inspecting vehicle damage, writing damage repair estimates, negotiating settlements with repair facilities, estimating repair times fo...

As a Property Services Manager at JLL, you will be an integral part of the Work Dynamics team, contributing to the transformation of the workspace into the team of the future. Your responsibilities will include planned, predictive, and corrective works of building systems, power down planning and execution, and quality assurance to maintain equipment at a high standard. You will be tasked with reviewing maintenance practices of M&E contractors to ensure quality work practices in line with manufacturer recommendations, as well as managing engineering regulatory compliance and incident management support in corporate real estate buildings. Additionally, you will support the installation, commi...

The position requires you to be responsible for CAE input deck preparation for restraints, interior components, and active safety components. You will be using CAE software for output generation and optimizing restraints/vehicle interior components/active safety components to ensure occupant injury control and collision mitigation. Additionally, you will conduct DOE-based analysis for restraints, vehicle interior components, vehicle structure, and active safety technologies to enhance overall system performance. You will lead Restraints CAE process and capability development activities, as well as integrate Restraints systems/active safety technologies into vehicle projects. Building the Mad...

You will be responsible for managing a sales team by providing leadership, training, and coaching to ensure the team's success. You will develop a sales strategy to achieve organizational sales goals and revenues. Additionally, you will set individual sales targets with the sales team and collaborate on sales scripts with agents. Your role will involve tracking, collating, and interpreting sales figures and reporting to ensure the team is on target to meet sales goals. It is essential that you possess a strong focus on customers and are dedicated to providing excellent service. You should have the will and skill to close deals with ticket sizes of 1 crore or more in the residential and/or co...

As a Trainee in the Marketing Department at Septodont in Bengaluru, Karnataka, India, you will be part of a global leader in dental innovation with a legacy of over 90 years of excellence worldwide. Join our dynamic team for a 12-month duration and contribute to our mission of revolutionizing dental care and spreading smiles globally. Septodont is committed to quality, innovation, and patient well-being, driving us to push the boundaries of dental science and empower dental professionals for better patient outcomes. We foster a culture of growth, creativity, and diversity in the workplace, providing a collaborative environment where your ideas can flourish, and you can thrive professionally....

The role of Supply Chain Manager involves leading a broad range of complex supply chain processes for a large global business unit. You will be responsible for improving current business processes and performance metrics by leading cross-functional regional and global business unit planning teams. Your role will include identifying opportunities to streamline and optimize operational processes and managing special projects. Communication of requirements to large global business unit planning teams is also a key aspect of this role. Your responsibilities will include leading various supply chain processes such as inventory analysis and planning, demand planning, import/export operations, and ...

You will be responsible for preparing CAE input decks for restraints, interior components, and active safety components, as well as generating outputs using CAE software. Additionally, you will optimize restraints/vehicle interior components/active safety components to enhance occupant injury control and collision mitigation. You will conduct DOE-based analysis for restraints, vehicle interior components, vehicle structure, and active safety technologies to improve overall system performance. Your role will also involve developing Restraints CAE processes and capabilities, integrating Restraints systems/active safety technologies into vehicle projects, and building Madymo/LS dyna models for ...

Genpact is a global professional services and solutions firm dedicated to shaping the future. With over 125,000 employees in 30+ countries, we are fueled by curiosity, agility, and the drive to create lasting value for our clients. Our purpose is to relentlessly pursue a world that works better for people, serving and transforming leading enterprises worldwide with our deep industry knowledge and expertise in digital operations, data, technology, and AI. We are looking for individuals who are passionate about making a difference and are excited to join our team as a Management Trainee/Assistant Manager. In this role, you will be expected to be a strong influencer, well-versed in the business...

This role in the PS Planning organization involves supporting business transformation initiatives within the Supply Chain Transformation organization. You will work closely with project team members and business stakeholders to ensure alignment with key business processes and technology roadmap. Your responsibilities will include developing project strategies, interpreting benchmarking and statistical data, and creating new processes and tools for achieving supply chain objectives. Additionally, you will lead large cross-functional project teams and own complex strategic supply chain projects. You will consult with business executives on high-level supply chain issues and collaborate with ke...

You will be joining KPMG in India, a professional services firm affiliated with KPMG International Limited. Established in August 1993, KPMG has a strong presence across India with offices in major cities like Ahmedabad, Bengaluru, Mumbai, and more. Our professionals make use of the global network of firms while staying well-versed with local laws, regulations, and market trends. As a candidate for this role, you should have 4-8 years of experience in SAP FICO. It is essential that you possess hands-on experience in at least 1-2 end-to-end SAP implementation projects for clients. Additionally, you must have worked on SAP Tax Management tools such as SAP Document and Reporting Compliance and ...

The Territory Manager-Personal Loan (DSA) will be responsible for managing channels in the market and acquiring business from them. You will play a key role in ensuring a high-quality portfolio by minimizing delinquency and rejection rates. It is essential to have extensive knowledge and understanding of retail assets, products, operations, and current market trends. As a Territory Manager, you will be required to identify changing market trends, develop channels for acquiring business, and provide excellent customer service. You will also be expected to recommend improvements to processes and policies within the Retail Banking business to enhance operational efficiencies and customer servic...

You will be responsible for owning the complete DHE deliverables from teams in EIIC, including development, testing, and delivery approach and strategy. It is crucial to ensure First Time Right Sprint deliverables by implementing best development practices. Additionally, overseeing the development and delivery of critical platform features as per platform roadmaps and leveraging work from platform adopters through inner-sourcing are key responsibilities. Forecasting future resource needs and aligning them with profit planning and contributing to the overall embedded software platforms strategy will also be part of your role. Collaboration with product teams, NPI programs, and other platform ...

As an Adobe AEM Technical Lead, you will be involved in all phases of the software development lifecycle. This includes tasks such as estimating, technical design, implementation, documentation, testing, deployment, and support of applications created for clients. Working as a part of a team, you will collaborate with solution architects and developers to interpret wireframes and creative designs into functional requirements, and further into technical design. Your tech profile should include proven experience in development, defining requirements, developing solution alternatives, and translating clients" business requirements into specific systems. You should have expertise in the modern J...