Customer Care Representative

Company Description

Avalanche High-Tech Enterprise is a comprehensive online platform that seamlessly integrates recruitment services, IT solutions, and product development to meet all your business needs. Our platform connects employers with top-notch talent using advanced tools and algorithms to match skill sets perfectly. We offer an array of IT services including system integration, cloud solutions, cybersecurity, and software development, all tailored to enhance your organization's technological capabilities. Our innovative IT product development services specialize in creating cutting-edge software applications, mobile apps, and digital solutions to keep your business ahead of the curve.

Role Description

We are seeking a full-time Customer Care Representative for an on-site role located in Navi Mumbai. In this role, you will handle customer inquiries, resolve issues, and ensure customer satisfaction. Your day-to-day tasks will include providing customer support, addressing service issues, and maintaining detailed records of customer interactions. You'll collaborate with other departments to ensure a seamless customer experience.

Qualifications

• Strong Interpersonal Skills and Communication abilities
• Customer Service and Customer Support expertise
• Commitment to achieving Customer Satisfaction
• Ability to work collaboratively in a team environment
• Previous experience in customer service is a plus
• Proficiency in relevant software and technology
• Bachelor's degree or equivalent experience preferred