Customer Care Executive

MEGA HIRING CUSTOMER SERVICE | INSIDE SALES | SHIVAJI NAGAR | MANYATA TECH PARK | KUDLU GATE | ELECTRONIC CITY

Hiring Alert: Customer Support & Escalation Voice Process

1. Domestic Voice Process (Electronic City)

Freshers & Experienced candidates welcome

Excellent communication in English & Hindi mandatory

22,000 CTC (Freshers) | 26,000 CTC (Experienced)

6 Days working | 1 Rotational off

Shifts between 8 AM 9 PM (9 hours)

Graduation mandatory

2. Customer Support Domestic Voice (Kudlu Gate)

Freshers or 6+ months BPO experience

Fluent in English & Hindi (Versant Level 4/5)

20,500 CTC (Freshers) | 21,000 CTC (Experienced)

6 Days working | 1 Rotational off

Shifts: 9 AM 8 PM (Females), 9 AM 9 PM (Males)

Quarterly Bonus up to 4,200

Apprenticeship option available (19k20k Take Home)

3. Domestic Voice Customer Interaction (Shivajinagar)

Freshers or Experienced (01 year)

English & Hindi mandatory

22,00025,000 CTC

Rotational shifts: 7 AM 8 PM (Females), 7 AM 12 AM (Males)

6 Days working | Rotational Off

(No BE/BTech)

Quarterly Bonus: 4,200

4. International Voice Customer Service (Manyata Tech Park)

Graduate / Undergraduate dropouts can apply

6 Months BPO or Travel process experience preferred

Salary: Up to 30,000 CTC per month

24/7 Rotational shifts (including night) | 2 Rotational week offs

Excellent English communication required

5. Claims Associate – Healthcare/Insurance Domain (Kundanhalli)

6 months–2 years of relevant experience Knowledge of Claims

Salary: Up to 4.2 LPA

24/7 Rotational shifts | 2 Week offs

Two-way cab facility (within 25 km radius)

Immediate joiners required

Roles & Responsibilities

• Handle inbound and outbound calls professionally and efficiently.
• Identify customer needs and provide appropriate solutions or service assistance.
• For sales processes, engage customers to promote products/services and

  close leads effectively

  .
• Ensure high levels of

  customer satisfaction and service quality

  .
• Maintain accurate call logs and records in internal systems.
• Meet assigned performance targets for quality, sales, and productivity.
• Follow company communication standards and compliance policies.

9696714723 (Homa)

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