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For Employers

CRM Lead

Gravton Motors

2 - 5 years

4 - 7 Lacs

hyderabad

Posted:3 weeks ago| Platform:

Apply

Skills Required

business administration report generation data analysis process optimization customer analytics analytical marketing support crm management salesforce crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking an experienced and dynamic CRM Lead to manage our customer relationship management operations. The ideal candidate will have 2-5 years of experience in CRM tools, team handling, and generating actionable reports. They should possess impeccable communication skills and a keen ability to manage and nurture customer relationships effectively.

CRM Lead Gravton Motors

Key Responsibilities:

CRM Management.
Team Handling.
Customer Data Analysis.
MIS Reporting.
Collaboration with Sales, Marketing & Support Teams.
Training & Support.
Process Optimization.
Customer Feedback & Satisfaction.

Requirements:

2 5 years of CRM management experience.
Proficiency in tools like Salesforce, Zoho, or HubSpot.
Strong communication, analytical, and reporting skills.
Experience in MIS report generation and customer analytics.
Team leadership and cross-functional collaboration.
Bachelor s degree in Business Administration, Marketing, or related field.
Certification in CRM tools is a plus.

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Gravton Motors

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CRM Lead