255 Customer Analytics Jobs

The Findability Team focuses on improving the customer product findability experience through implementation of global on-site search, digital taxonomy and way finding standards developed from behavioral, data-driven insights and industry best practices Core Responsibilities: The Category operations team comprises digital consulting professionals with expertise in the domain of e-commerce/online retail focused on customer analytics and insights The team uses the power of data analytics and industry research to ensure supreme customer experience on Lowes com, which is one of the most crucial levers in driving online revenue growth As an associate analyst your day to day activity would involve...

About the Opportunity Role: Program Operations Analyst Level: Senior Executive/ Assistant Manager Reporting To: Senior Manager - Product Management Location: Gurgaon About the Function The Ground Transport (GT) function offers a wide range of travel options designed to suit the diverse needs and preferences of todays travelers - providing safe, reliable, and affordable transportation solutions that connect people and places seamlessly. As an integral part of our organizations vision, GT enables millions of journeys every day by offering convenient and accessible means of travel across India . The function operates across three distinct lines of revenue - Buses, and Railways - each addressing...

Experience in customer analytics or CRM-related role Expertise in data analytics tools, such as SQL, Excel, Tableau or similar reporting platforms Knowledge of CRM systems & processes, preferably Salesforce or similar platform Required Candidate profile Excellent analytical & communication skills Ability to present technical information to non-technical stakeholders Detail-oriented with the ability to prioritize multiple projects deadlines

About the Opportunity Role: Program Analyst Level: Senior Executive/ Assistant Manager Reporting To: Senior Manager - Customer Experience Location: Gurgaon About the Function The Customer Experience (CX) team is dedicated to reimagining how customers engage with us across their journey. By leading initiatives that enhance satisfaction, reduce effort, and simplify processes, the function ensures every interaction creates greater value. Leveraging data-led insights and focused projects, the team plays a pivotal role in shaping seamless, intuitive, and memorable experiencesturning customer touchpoints into longterm relationships. About the Role As a Program Analyst Customer Experience, the incu...

The opportunity Were looking for Assistant Manager with expertise in Sales & Marketing function and one who understands the M&A life cycle, carve-out / integration of a business post-announcement of transaction . This is a fantastic opportunity to be part of a leading firm and develop your career through a broad scope of engagements, mentoring, and learning & development. As an Assistant manager in TSE Commercial Strategy you will be a vital member of the team executing transactions. You'll support the customer, commercial and revenue implications during a transaction to realize improved returns by minimizing customer disruption and identifying and unlocking value through improvements in go-...

As a Consultant in the Sales and Customer Insights team at Thoucentric, you will play a crucial role in delivering actionable insights to clients for improving their processes through data-driven decisions. Your responsibilities will include: - Conducting in-depth analysis of sales and customer-specific data to identify key trends and patterns for data-driven decision-making, requiring hands-on experience with data. - Understanding omnichannel sales (Offline and E-commerce) and data sources to engage in peer-level conversations with clients on emerging business requirements in the omnichannel ecosystem. - Developing and implementing strategies to enhance sales performance and customer experi...

Role Overview: You will be responsible for focusing on the Self-employed segment and identifying and crafting unique propositions to win in the selected segments. Your key role will be to build and lead a team in developing propositions and collaborate with Channels to increase the penetration of the propositions. Your main goal is to have a deep understanding of customer needs and create world-class propositions that cater to these needs. You will work on developing client segment-based propositions across various ecosystems and products, ensuring a holistic approach. Your role will also involve executing the propositions through different distribution models and continuously improving port...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Campaign Analytics & Reporting Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussio...

About The Role Skill required: Marketing Operations - Campaign Management Designation: Campaign Strategy Associate Manager Qualifications: Master of Business Administration Years of Experience: 10 to 14 years What would you do? Responsible for developing and executing comprehensive marketing campaigns by analyzing market trends, identifying target audiences, selecting appropriate channels, content, setting measurable goals, and overseeing the implementation of strategies to achieve specific business objectives, often involving close collaboration with cross-functional teams to optimize campaign performance across various platforms. Key responsibilities of a campaign strategist might include:...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the bu...

About The Role Skill required: Marketing Operations - Campaign Management Designation: Campaign Strategy Specialist Qualifications: Master of Business Administration Years of Experience: 7 to 11 years What would you do? Responsible for developing and executing comprehensive marketing campaigns by analyzing market trends, identifying target audiences, selecting appropriate channels, content, setting measurable goals, and overseeing the implementation of strategies to achieve specific business objectives, often involving close collaboration with cross-functional teams to optimize campaign performance across various platforms. Key responsibilities of a campaign strategist might include:Strategy...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Specialist Qualifications: Phd/BE Years of Experience: 7 to 11 years What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with ...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Campaign Analytics & Reporting Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in proble...

As a Lead Data Analyst at Circle K India Data & Analytics team, you will play a crucial role in deploying analytics algorithms and tools on the chosen tech stack for efficient delivery. Your responsibilities will include evaluating the performance of categories and activities using advanced analytical methods, supporting stakeholders with actionable insights based on data, designing and measuring experiments, and conducting advanced analytics projects such as clustering and forecasting. You will also be tasked with building impactful dashboards to bring data insights to life. Key Responsibilities: - Evaluate performance of categories and activities using advanced analytical methods - Support...

Role Overview: As a Senior Data Analyst in the Data & Analytics department, you will be responsible for utilizing advanced data analytics techniques to extract actionable insights from large and complex datasets. Your role will involve collaborating with stakeholders to identify key business questions and objectives, designing data models and visualizations, analyzing customer and market data, and working with product teams to develop data-driven features. Additionally, you will provide mentorship to junior analysts, stay updated on industry trends, and contribute to the enhancement of analytical capabilities. Key Responsibilities: - Utilize advanced data analytics techniques to extract acti...

As a Data Analyst at PwC, you will focus on leveraging data to drive insights and make informed business decisions. You will utilize advanced analytics techniques to help clients optimize their operations and achieve strategic goals. Your role will involve extracting insights from large datasets and driving data-driven decision-making through skills in data manipulation, visualization, and statistical modeling. Key Responsibilities: - Apply solid knowledge and experience of supervised and unsupervised machine learning algorithms such as linear regressions, bayesian regressions, multi-objective optimization techniques, classifiers, cluster analysis, and dimension reduction. - Understand techn...

Role Overview We are looking for an experienced Manager Data Science to lead a dynamic team in developing advanced analytical models, delivering consumer insights, and driving business impact across Loyalty Programs, CRM, and Customer Engagement. The ideal candidate will combine deep expertise in data science with strong leadership and stakeholder management skills, while fostering innovation in areas like predictive modeling, LLMs, and data-driven decision-making. Key Responsibilities Lead the design and implementation of advanced customer segmentation frameworks , predictive models , and recommendation systems to enhance loyalty programs and CRM strategies. Oversee exploratory data analysi...

Role Overview: Tiger Analytics is seeking a self-motivated AI Risk Policy and Governance Leader to join their growing Banking Financial Services vertical. As a part of this role, you will be responsible for designing, developing, and implementing AI Risk Policy and Governance Frameworks and Policies in large BFS organizations. Your expertise in domain knowledge of the Banking and Financial Services space, strong analytical skills, and program management experience will be crucial for success in this challenging role within the Banking & Financial Services Analytics area. Key Responsibilities: - Work with various clients across large BFS institutions to design, develop, and implement AI Risk ...

You are invited to join the dynamic team at NetScore Technologies, an award-winning Oracle NetSuite Partner based in Vienna, Virginia, with a focus on developing AI-powered cloud applications for Retail and Wholesale Distribution verticals. As an Inc. Power Partner and TiE50 award winner, NetScore values innovation and encourages its employees to build world-class applications. In this role, as a Customer Support Manager, your primary objective is to ensure customer satisfaction and success by implementing robust support systems, forging lasting relationships, driving retention, and maximizing customer value. Key Responsibilities: - Build and manage customer support systems including ticket ...

Title and Summary Associate Product SpecialistWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlo...

Your role and responsibilities As a Brand Sales Specialist you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business. Your primary responsibilities will includeClient Management and Value DefinitionEffectively manage client relationships, define IBM's value proposition, and engage key decision-makers. Sales Process Management and CollaborationOversee the entire sales process, with a focus on expanding new business opportunities, and collaborate closely with various IBM teams. Required education Bachelor's Degree Preferred education M...

Your role and responsibilities As a Brand Sales Specialist you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business. Your primary responsibilities will includeClient Management and Value DefinitionEffectively manage client relationships, define IBM's value proposition, and engage key decision-makers. Sales Process Management and CollaborationOversee the entire sales process, with a focus on expanding new business opportunities, and collaborate closely with various IBM teams. Required education Bachelor's Degree Preferred education M...

Hiring for advanced analytics candidates who are very strong in to coding skill under SAS, SQL and PYTHON programming, also well versed with Data scientist technologies Perks and benefits WORK FROM HOME

EXPERIENCE : 5+ years of professional experience in data analysis, statistical modeling, or relevant consulting for an enterprise-scale company with 2+ years of client management experience Role Summary This is a client-facing role intended to bring strategic thought-leadership and analytical rigor to our Analytics practice, as well as to provide onshore presence and guidance to our offshore delivery model. Key Responsibilities In this position, you will: Partner with our F1000 clients and their senior management teams to understand business objectives, frame key business questions and translate them into analytics solutions Work with business and technology partners in cross-functional team...

Analyst Marketing & Customer Analytics (Offshore Team) Job Overview We are looking for a data-savvy and insight-driven Analyst to join our Retail Marketing & Customer Analytics offshore team This role supports a variety of high-impact analytics needs from channel efficiency analysis and incrementality measurement to building scalable dashboards and supporting ad hoc marketing and custom er deep dives Ideal for candidates with 3 4 years of experience, this role requires strong SQL and visualization skills, a sharp analytical mindset, and a passion for improving marketing effectiveness through data Key Responsibilities Marketing Performance & Channel Analytics Analyze the efficiency and ROI of...