327 Customer Analytics Jobs

Growth Strategy Team at Innovaccer Our Growth Strategy team is driven by a passion for healthcare and a commitment to making a meaningful impact in the industry. As the forefront of our external efforts, we lead with purpose and champion our organization s vision. We are dedicated to understanding our customers needs and delivering solutions that address their challenges. If you re excited to join us as a Senior Manager - Growth Strategy and help craft our unique story, let s connect! About the Role We are looking for a Senior Manager -Growth Strategy, a key role within the Growth Strategy team at Innovaccer. This individual will be responsible for delivering key customer analytics (e.g., RO...

As a Key Account Manager for the Chennai Region, your main responsibility will be to manage and cultivate relationships with key clients in Chennai and nearby areas. You will focus on ensuring service excellence, account retention, and regional growth by maintaining strong customer relationships and addressing client needs proactively. **Key Responsibilities:** - Serve as the primary point of contact for key accounts in Chennai and nearby regions, engaging regularly with client stakeholders to understand their requirements. - Collaborate with on-ground operations teams to ensure timely issue resolution and consistent service delivery. - Conduct regular business reviews with regional clients ...

Drive retention strategy across channels, enhance end-to-end customer journeys, analyze cohorts and CX metrics, improve repeat purchase and LTV, partner with marketing, product and ops, track NPS, CSAT and churn, and build a high-performing CX team. Required Candidate profile 6+ years in retention, CX or growth roles with strong analytical skills. Experience in customer engagement and lifecycle management, ability to convert insights into action. Food tech is preferred.

Job Title: Adobe CDP Specialist Experience: 4+ Years Location: Pune / Hyderabad / Bangalore About the Role We are looking for an experienced Adobe Customer Data Platform (CDP) Specialist with hands-on expertise in Adobe Experience Platform (AEP) and Real-Time CDP (RTCDP) . The ideal candidate will be responsible for designing scalable XDM schemas, managing customer identity resolution, and enabling real-time insights to support personalized marketing and advanced customer analytics. Key Responsibilities Design, build, and maintain XDM schemas to support scalable data models within AEP. Develop and manage data ingestion pipelines (batch, streaming) ensuring accuracy, data quality, and complia...

Job Description: Promote Trauma portfolio in Ranchi as HQ covering Dhanbad, Bokaro and Jamsedhpur Generates growth initiatives within the clinical sales area by reviewing consumer analytics and communicating data-driven sales and customer retention strategies. Attends to cases in customer accounts and advises physicians on clinical attributes or techniques associated with products. Implements growth initiatives and improves competitive positioning through innovative sales and customer retention strategies. Understands and applies Johnson & Johnson s Credo and Leadership Imperatives in day-to-day interactions with team. This job does not require any experience. This job is salaried. Job is el...

One of the leading Brands Leadership position Job Description Customer Strategy & Vision: Define and drive the customer experience strategy aligned with business goals and regulatory standards. Journey Mapping & Optimization: Lead end-to-end customer journey mapping, identifying pain points and opportunities for improvement. Digital Experience: Collaborate with Product, Tech, and Operations to enhance digital interfaces and self-service capabilities. Voice of Customer (VoC): Build robust feedback loops through surveys, NPS, and analytics to inform decision-making. Service Excellence: Oversee customer service operations, ensuring high-quality resolution and satisfaction across channels. Cross...

We are seeking a skilled Senior Data Engineer who has worked in the e-commerce domain. The ideal candidate will possess a strong blend of functional and technical expertise. Good understanding of the entire D2C / E-Commerce marketing value chain.

Kantar''s Analytics practice creates leading-edge offers focused on Brand and Marketing ROI, Brand Strategy and Innovation, Content Analytics, Data Strategy and Engineering, and Customer Analytics in a way that is unmatched by our competitors. The convergence of unique human understanding and businessexpertise, coupled with innovative data and technology solutions, allows us to better predict consumer behaviour, providing customers the confidence to make ESSENTIAL SKILLS Strong mathematical aptitude Ability to think logically and solve issues - trouble-shoot problems in code or try a different approach if something is not working in the defined process Excellent communication skills in Engli...

Role Overview: As an Analytics Associate Manager in the Insights & Intelligence vertical at Accenture, you will play a key role in generating insights using the latest Artificial Intelligence (AI) and Analytics techniques to deliver value to clients. Your expertise will be utilized to build innovative solutions, solve business problems, and tackle technical challenges using AI Platforms and technologies. You will work within the Marketing & Customer Analytics team, focusing on measuring, managing, and analyzing marketing activities to provide actionable insights and recommendations for optimizing ROI and performance efficiency. Key Responsibilities: - Lead Data Science and Advanced Analytics...

As the CXM - Personalization Lead, your role involves defining and executing the strategic vision for omnichannel, real-time personalization across the banking customer lifecycle. Your deep expertise in the BFSI domain, advanced customer analytics, data-driven experience design, and proven track record of driving significant commercial value through personalization at scale will be crucial. You will lead and govern personalization efforts across product, marketing, and service channels, acting as the primary thought leader and executive partner. Key Responsibilities: - Define and champion the long-term personalization strategy and roadmap across all customer touchpoints to maximize Customer ...

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practiti...

About the opportunity: Role: Marketing Analytics Level: Assistant Manager Location: Gurugram Reporting To: Senior Manager - Marketing Insights and Analytics About the function: The Marketing team at MakeMyTrip plays a critical role in shaping brand perception, driving customer acquisition, and unlocking growth across our lines of business. The function works across brand marketing, performance marketing, CRM, mobile marketing, and social/digital channels to build high-impact campaigns that strengthen customer engagement and elevate MMTs presence in the market. Within this ecosystem, the Marketing Insights & Analytics team serves as the strategic backbone that fuels data-led decision-making. ...

Tiger Analytics is a global leader in AI and analytics, offering full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. The company's mission is to push the boundaries of what AI and analytics can do to help enterprises navigate uncertainty and move forward decisively, aiming to provide certainty to shape a better tomorrow. As part of Tiger's growing Banking Financial Services vertical, the company is seeking self-motivated AI/ML/Data Science and consulting professionals with domain expertise in the Banking and Financial Services space and strong technical skills for a challenging role in the Marketing and Customer Analytics area. ...

Job Description : Customer Psychology Expert Purpose of the Role : The Customer Psychology Expert will decode the emotional and cognitive aspects behind customer satisfaction, loyalty, and complaint behaviour. The role integrates behavioural science into journey design, helping Sobha Realty understand why customers feel the way they do and how to influence those perceptions systematically. Key Responsibilities : Conduct psychological profiling and persona development to map customer motivations and expectations. Apply behavioural science frameworks (nudge theory, cognitive bias analysis, emotion mapping) to design better experiences. Partner with Customer Experience Insights and Research tea...

Interested can apply at shankara.rajesh@tigeranalytics.com Roles and Responsibilities Develop and maintain data analytics solutions using Python, SQL, Tableau, Power BI to drive business insights and decision-making. Collaborate with cross-functional teams to identify key performance indicators (KPIs) and develop strategies for improvement. Design and implement campaign analytics frameworks to measure campaign effectiveness and optimize marketing efforts. Conduct customer segmentation analysis to inform targeted marketing initiatives. Provide regular reporting on key metrics and trends to stakeholders. Desired Candidate Profile 3-8 years of experience in Data Analytics or related field with ...

Hands-on experience in SAS and SQL Experience with Tableau Knowledge of Basic Statistical & Machine Learning Concepts like PD, Hypothesis Testing, Linear & Logistic Regression, Decision Trees, XG Boost, Random Forest, Segmentation, K means, NLP.

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. Making animals lives better makes life better - join our team today! Your Role: Senior Data Scientist This role supports the needs of the Global Analytics & Insights team, part of the Corporate Strategy Team, with a focus on providing Advanced Analytics (to include statistical modeling, regression analyses, market basket, churn modelling methods) to work on program/promotion...

The Customer Digital Profile & Consent Platform Product Line, part of the Integrated Services Product Group in GDIA, are dedicated to provisioning API services and Data products enabling connected vehicle functionality, analytics / insights creation, enhanced customer experience across all digital touchpoints, and compliance with regulations pertaining to customer data and marketing. What You ll Do Lead the end-to-end product lifecycle for new capabilities, ensuring alignment of the roadmap and backlog with strategic objectives across various Ford business units. Collaborate with cross-functional teams and stakeholders to define, advocate, and implement platform features and capabilities tha...

exp utilizing SAS and SQL. exp with credit card industry Proven experience in storytelling and presenting insights Hands-on experience with open-source analytics Experience with modeling, forecasting, advanced statistical techniques

Hiring for international Customer Service ONLY GRADUATES BIG NO FOR DOMESTIC EXPERIENCE Rotational Shifts 5 days working/both side cab Sal- Upto 7 LPA/Variables/Incentives Need min 3 year exp in customer service CONTACT Shamraj/9310208219

Role Overview: As the Director of Digital Analytics at Albertsons Companies India, your main responsibility will be to establish and lead the analytics and insights capability for the India GCC. You will play a crucial role in shaping the future of data-driven decision-making across Albertsons" digital ecosystem, focusing on areas such as personalization, ecommerce, loyalty, and marketing. Your leadership will involve building a high-performing team that develops innovative BI solutions, advanced analytics models, and AI tools to drive measurable impact at scale. Key Responsibilities: - **Strategic Leadership & Organization Building:** - Build and lead the Analytics & Insights organization w...

JOB DESCRIPTION The Customer Digital Profile & Consent Platform Product Line, part of the Integrated Services Product Group in GDIA, are dedicated to provisioning API services and Data products enabling connected vehicle functionality, analytics / insights creation, enhanced customer experience across all digital touchpoints, and compliance with regulations pertaining to customer data and marketing. What You'll Do Lead the end-to-end product lifecycle for new capabilities, ensuring alignment of the roadmap and backlog with strategic objectives across various Ford business units. Collaborate with cross-functional teams and stakeholders to define, advocate, and implement platform features and ...

Job Summary: As a Lead Analyst, you will play a strategic role in leading data-driven consulting engagements, designing advanced analytics solutions, and delivering actionable insights to clients. You will collaborate with cross-functional teams, manage BI projects, and enable clients to make data-backed business decisions. Key Responsibilities: Client Consulting & Strategy Partner with clients to understand business challenges, define business objectives, and develop data-driven strategies. Translate business problems into analytics solutions by leveraging BI dashboards, predictive modelling, and AI-driven insights. Act as a trusted advisor by delivering compelling presentations and actiona...

As the Sales Lead for Flytxt's BFSI Business, you will have the overall responsibility of managing the financial services sector, specifically retail banking and fintech enterprises in India, Middle East, and South Asia. Your role involves strategizing and executing a comprehensive sales plan for retail banks and fintech providers in the specified regions. You will need to adapt and effectively communicate the value of Flytxt's solutions to potential clients and provide market feedback for solution innovation. Key Responsibilities: - Develop a Go-To-Market (GTM) strategy and plan for Flytxt solutions in retail financial services - Sell Flytxt's AI for CX and Customer Lifetime Value Managemen...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Campaign Analytics & Reporting Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussio...