CRM Executive

Meraki Business Solutions

0 years

1 - 2 Lacs

india

Posted:8 hours ago| Platform: GlassDoor logo

Apply

Skills Required

crm management data analysis analyze marketing support segmentation retention profiling communication reporting reports metrics coordination training compliance security collaboration excel

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

CRM Management: Manage and maintain the company’s CRM system, ensuring data accuracy, completeness, and timely updates.
Customer Data Analysis: Analyze customer data to identify key trends, insights, and business opportunities.
Sales & Marketing Support: Provide actionable customer insights to support sales and marketing initiatives.
Customer Segmentation: Categorize customers for targeted and effective marketing campaigns.
Campaign Execution: Implement and monitor email marketing, loyalty, and retention programs.
Customer Profiling: Create and update customer profiles, track interactions, and maintain communication history.
Reporting: Generate CRM performance reports, dashboards, and key metrics for management.
Follow-up & Coordination: Maintain regular follow-ups with customers and internal teams to ensure smooth coordination.
Training & Support: Assist team members in understanding and effectively using the CRM system.
Compliance: Ensure compliance with data privacy, security, and confidentiality standards.
Collaboration: Work closely with production, sales, and other departments to align CRM practices with organizational goals.

Skills & Competencies:

Good communication skills (verbal and written).
Strong in follow-up and coordination.
Basic computer proficiency (MS Office, Excel, Email handling, Internet).
Familiarity with CRM tools.
Analytical thinking and attention to detail.
Positive attitude and ability to work collaboratively in a team environment

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.