CRM

Job Description

Receive and analyze customer orders. Coordinate with production, quality control, and logistics teams to ensure smooth execution. Monitor critical paths for orders, ensuring on-time delivery. Manage the director's mails, calendar, appointments, and meetings. Act as the primary point of contact for clients, keeping them updated on order progress. Address and resolve client concerns and issues promptly. Maintain strong relationships with clients to ensure repeat business and customer satisfaction. Draft mails and manage reports, presentations, and correspondence. Handle sensitive information with discretion and integrity. Social Media Marketing Support Assist in planning and executing social media campaigns aligned with marketing objectives. Create engaging content for platforms such as LinkedIn, Instagram, Facebook, and Twitter. Monitor social media performance, analyze data, and present insights to guide strategy. Stay updated on social media trends, tools, and best practices to enhance the company's online presence. Respond to comments and messages on social platforms, fostering strong relationships. Technical and Marketing Collaboration To deal with the domestic as well as overseas clients regarding their orders and payments etc. Assist to make the good relationship with the existing clients to sustain them . Follow-up with the internal team for order delivery on time. Prepare PPT Presentation (Monthly MIS) and present in MIS review meetings for Marketing segment. Coordinate between internal and external teams to ensure project timelines and deliverables are met. Assist in researching market trends, competitor activities, and industry advancements. Assist in marketing events, and exhibitions. Requirements - Any Graduate / Post Graduate Proven experience With leadership role in any Segment. Proficient in Microsoft Office Suite, social media platforms, and analytics tools. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Strong Follow up Skills . Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Schedule: Day shift Work Location: In person