On-site
Full Time
- Monitor and follow up on receivables from customers to ensure timely collections.
- Reconcile customer accounts and resolve payment discrepancies.
- Regularly update outstanding payment reports and share collection status with internal stakeholders.
- Coordinate with the sales, operations, and accounts teams to address customer disputes and ensure timely resolution.
- Evaluate the creditworthiness of customers based on credit history and payment behavior.
- Prepare aging analysis and provide inputs for the provision of bad debts.
- Liaise with clients through calls, emails, and visits (if required) for payment follow-up.
- Track and enforce credit limits in coordination with the finance team.
- Maintain documentation related to credit approval, payment commitments, and collection correspondence.
- Assist in drafting collection letters, legal notices, and follow-up emails.
- Graduate/Postgraduate in Commerce, Finance, or related field.
- Minimum 4 years of experience in credit control, accounts receivable, or collections.
- Strong communication and negotiation skills.
- Proficient in MS Excel and accounting software (Tally/ERP/CRM preferred).
- Analytical mindset with attention to detail.
- Ability to work under pressure and manage multiple accounts.
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