Creative Designer - Senior Consultant

Creative Designer, Client Experience, Senior Consultant, USI Growth Office

About Deloitte

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax, and related services to select clients. These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.

In the US, Deloitte LLP and Deloitte USA LLP are member firms of DTTL. The subsidiaries of Deloitte LLP provide industry-leading audit, consulting, tax, and advisory services to many of the world’s most admired brands, including 80 percent of the Fortune 500 and more than 6,000 private and middle market companies.

About Sales Excellence and USI Client Experience
The U.S. Consulting Sales Excellence (SE) team is dedicated to the success of the firm’s sales efforts as they are defined by Deloitte Consulting leadership. The team supports sales success by driving continuous improvement in sales effectiveness.

The U.S. Consulting USI Client Experience team supports sales through two channels:

1) Commitment to bring the best resources and capabilities to client visits, and

2) Applying lessons learned to enhance learning and development of client service staff.

The client experience team will be responsible to put a memorable client experience together during their visits to the Deloitte offices. Client experience is the Client’s holistic perception of their experience with Deloitte. This helps in making a brand impression of our firm. The team works with client service account teams to refine the Client visit strategy, establish, and execute an organized Client visit plan, and deliver a high quality and innovative Client visit experience. Value is delivered through challenging and improving the Client visit process to free the client service team to focus on the client problem and our solution. To extend services more broadly across Consulting, the Sales Excellence team established a virtual sales support organization, called the USI Client Experience in USI. This role is aligned to the USI Client Experience team.

Key job responsibilities include but are not limited to…

The Graphic designer will work directly with account teams and contribute to the production of compelling and brand compliant digital content.

Specific responsibilities include:

• Ability to understand the Client Visit objective and translate the requirements to a Design theme which further can be used to develop presentations, icons, sample graphics, digital content, print content etc.
• Participate in brainstorming sessions with account teams and contribute creative ideas to enhance designs
• Ability to sketch/illustrate the theme on a white board to create a personalized experience to our clients
• Strong working knowledge of designing software like Adobe Creative Suite, Photoshop, Illustrator, InDesign etc
• Ability to ensure all designs align with the ever-evolving Deloitte's brand guidelines and maintain a consistent look and feel
• Strong interpersonal and communication skills, this role requires direct interface with senior leaders
• Ability to conduct research to understand target audiences and incorporate relevant insights into design work
• Strong understanding of industries and services in a professional services organization setup, this is important to understand business terminology
• Manage multiple design projects simultaneously, ensuring timely delivery and adherence to deadlines
• Should have the ability to keep current with an aptitude for learning new graphic and design technologies
• Mentor, and inspire a team of designers, fostering a collaborative and innovative environment.
• Provide clear creative direction, constructive feedback, and support professional growth of junior resources within the team.

Key competencies

• Excellent attention to detail and a keen eye for aesthetics

• Communicate effectively with stakeholders to provide timely updates

• Strong verbal and written English communication skills

• Flexible and adaptable to change

• Strong work ethic

• Proactive, self-motivated and demonstrated ability to work independently with minimal guidance

Work Timing
11:00 AM – 8:00 PM (flexibility required) Need based Saturday staffing might be required